9.2
Spot Score
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 81-90 out of 489
AL
Angel L
08/26/20
Very easy to use, and very understandable and a pleasant experience.
What do you like best? Being able to view how the rep score varies and the tools that are throughout the platform that you can utilize and make best practices of. Many great indicators as to the flow of your rep score and ways to improve it as well. What do you dislike? I will say the thermometers are very hard to understand and maybe there could be better implementations as to how the thermometers react to certain changes. Recommendations to others considering the product: ...
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SR
Seth R
08/25/20
Highly recommend
What do you like best? The website is so easy to navigate. With as many different data points and platforms there are to wade through, everything on Reputation is right where you'd expect it to be. Whenever questions have come up from me or someone on my team, it's not only been easy to get in touch with someone at Reputation, but they generally respond fairly quickly. It's super convenient to be able to. I also appreciate the thought that Reputation put into its analytics. I have to ...
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MS
Melissa S
08/25/20
Very easy to work with! Have best interests of their customer in heart!
What do you like best? Reputation is very good at adapting their services to emerging trends. They started as our reputation only management platform and quickly transformed into more. What do you dislike? There is not much! The only feedback would be more proactive in telling clients about all services available and speediness on support tickets. Recommendations to others considering the product: Great platform and just ensure upfront with needs What problems are you ...
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AI
Administrator in Real Estate
08/25/20
time saver.
What do you like best? Easy to use and save time responding to reviews. What do you dislike? No downside. I like using reputation.com Recommendations to others considering the product: Esperance in Apartment industry. What problems are you solving with the product? What benefits have you realized? respond reviews quickly.
AI
Administrator in Real Estate
08/25/20
Great Tool & Beneficial to Business Success
What do you like best? I really enjoy the ease of use. Great tool for any business to management multiple review platforms. What do you dislike? It would be nice to have more explanation on how some percentages and numbers are calculated. Also further suggestions and guidance on how to gain more reviews. Recommendations to others considering the product: I would recommend it's ease of use, reliable and tangible statistics that are given and the overall aesthetic. What ...
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MS
Madison S
08/25/20
User friendly and highly effective
What do you like best? I like having the ability to send review requests via text message. Having saved templates for different groups making sending review requests easy! What do you dislike? I haven’t experienced any downsides of using Reputation.com. What problems are you solving with the product? What benefits have you realized? Before Reputation.com, we were requesting reviews by handing out review cards to be mailed in. Our response rate is much higher using ...
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AA
Andy A
08/25/20
It’s great!
What do you like best? I enjoy the accessibility and friendliness of the apps What do you dislike? Sometimes the pictures I upload for social media postings don’t load and I have to start all over. What problems are you solving with the product? What benefits have you realized? It helps me communicate faster and easier with my customer reviews and feedback
SS
Storage Sense S
08/25/20
Efficient
What do you like best? Easy to navigate and get my task completed. What do you dislike? I have no dislikes This would not allow me to move forward? What problems are you solving with the product? What benefits have you realized? Great review responses
P
Priscilla R
08/25/20
Fastest and reliable way of tracking my reviews
What do you like best? What I like best is the user friendly website to keep track of my reviews. What do you dislike? I have had a few mishaps with incorrect phone numbers but it really wasn't a dislike because the issue was resolved immediately. Recommendations to others considering the product: I do recommend a easy access to IT support such as a bloop on any bottom of the screen so that we may access a live representative much easier if not already available. What ...
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UI
User in Automotive
08/25/20
One Stop Shop
What do you like best? Reputation.com has an extremely easy to use portal and app allowing me to monitor and respond to all online reviews from a single acess point. What do you dislike? When handling multiple accounts at an enterprise level there are some UX issues when going from one account to the other. Basically, when you select one account from the drop-down and want to switch to a different one you first have to select all accounts and then go to the one you want. What ...
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