Reputation.com Reviews in April 2025: User Ratings, Pros & Cons

Great Tool for Online Reputation Insights!

What do you like best? I like the reporting and insights that reputation.com provides. You can filter and to see by state, property and associate level. What do you dislike? I wish they could integrate Yelp and also have the flagging go to the native platform as well. Recommendations to others considering the product: Automated reporting would be nice What problems are you solving with the product? What benefits have you realized? We are able to respond to reviews ...

Perfect Platform for Integrating Optimal Response(s)

What do you like best? I truly like that it a one stop shop. I can go to one application and find all of our reviews, respond to them and send them out from one single platform. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not ...

An easy to use reputation management service.

What do you like best? See all of your reviews from all sources in one place, and have the ability to respond in one location. The site will notify you when you have a new review, allowing you to respond in a timely manner. What do you dislike? As with any program, there are a few bugs here and there, but the customer service is good and they are usually fixed quickly. What problems are you solving with the product? What benefits have you realized? We are able to see what ...

Review - Reputation.com

What do you like best? The ability to get a truly holistic view of the business reputation across many platforms. Slice - and - dice the data in a variety of different ways. What do you dislike? Data and volume of data / insights can be overwhelming for operators or those not well-versed in the platform. Suggest "lite-view" or some other customization that would tailor the data to the appropriate parties. What problems are you solving with the product? What benefits have you ...

Quick and Easy

What do you like best? Reputation.com allows their customer to respond to reviews and monitor their reputation score all in one convenient website. Social media has given customers a voice. Reputation.com lets you use it to your businesses advantage and when it’s needed most. What do you dislike? Depending on your business type some of the generic responses that are provided by their team members lack a personal touch. Recommendations to others considering the product: ...

Reputation.com has awesome solution-oriented customer service and a high-quality platform.

What do you like best? Ability to have all reviews, including Yelp, in the same platform. What do you dislike? Some reporting capabilities lacking, wish social scheduling was a bit more advanced. What problems are you solving with the product? What benefits have you realized? Having all reviews in one platform, being able to see a view of everything coming in across social.

overall reputation is a worthwhile tool for listings and reputation management

What do you like best? the usability of the platform, and the friendliness of the metrics What do you dislike? product confusion can make keeping multiple accounts straight a bit difficult, and a clearer reseller agreement and rate card could help us sell offerings a bit easier. Recommendations to others considering the product: if you need listings and reputation management, absolutely go for it. the ease of use alone is worth it. What problems are you solving with the ...

Great tool for keeping reviews for your business flowing

What do you like best? The mobile up is great and gives a very easy way for my staff to attract Google reviews. What do you dislike? Sometimes customers complain the links are not working on their end. Not sure why, but the conversion rate is probably suffering because of it. Recommendations to others considering the product: Compare all platforms and all features What problems are you solving with the product? What benefits have you realized? First, we increased ...

Easy to use platform, Excellent reporting, Attentive account managers.

What do you like best? The dashboard is great. Very easy to create custom views and reports. These reports are curtailed to the needs of the business developers, providers, office managers, and corporate stakeholders. What do you dislike? Not much to dislike. Every once in a while there are some lag and credential issues with links but it is nothing that is not easily fixed by account reps. Recommendations to others considering the product: The website is so easy to ...

True Review

What do you like best? It is easy to navigate and loads up quickly. What do you dislike? Nothing. It works well. I really have no complaints. What problems are you solving with the product? What benefits have you realized? All my staff realizes that I personally read and answer all reviews...both negative and positive. These reviews help me monitor how well we are doing with our customers. It also allows me to see and respond to deficiencies that need to be addressed.