9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 231-240 out of 489
EO
Eric O
03/03/20
Decent platform with lackluster implementation and ongoing customer success
What do you like best? Reputation's platform does a good job of allowing you to manage an online reviews program across multiple locations. The data on industry averages and best in class is also very helpful in terms of benchmarking our efforts to bolster the amount of online reviews we have out there. What do you dislike? The implementation left a lot to be desired and was generally mismanaged. After discussing the botched implementation with the team at Reputation they ...
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CB
Chase B
02/28/20
Reputation.com has made my life as the digital marketing manager so much easier!
What do you like best? The ability to quickly respond to google reviews.The Reputation score has also been really good. It gives us a goal to strive towards. Seeing those numbers go up gives us a sense of accomplishment. It also helps the doctors see where they stand in the digital landscape. Seeing our Google reviews over time has been a great feature as well. It gives us a historical marker to see if we're doing better than we were 1,3 and 5 years ago. What do you dislike? The ...
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AI
Administrator in Medical Practice
02/27/20
Great experience and trIning
What do you like best? Training courses were great and I formative What do you dislike? It was annoying to put the certificate on linkedin Recommendations to others considering the product: They are a great company What problems are you solving with the product? What benefits have you realized? It is a great localized place to collect and respond to your reviews
AI
Agency in Marketing and Advertising
02/27/20
Great system!
What do you like best? It is very easy to navigate the system and train others on how to use it. Additionally, the ability to write responses in the system and be able to use the reporting is great! What do you dislike? The requests area can use some updates. Not a lot of functionality with searching. Recommendations to others considering the product: Utilize the word cloud feature as well as the reporting and scheduling for those. What problems are you solving with the ...
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UI
User in Commercial Real Estate
02/27/20
Easy way to manage online reputation.
What do you like best? It allows you to compile all reviews in one area. What do you dislike? It can at times dis-link from sources with no reason. Recommendations to others considering the product: Check daily to ensure you are managing your online reputation as much as possible. What problems are you solving with the product? What benefits have you realized? It helps to manage our online reputation in one consolidated space.
MF
Michael Ford F
02/27/20
Reputation.com dashboard provides the whole package
What do you like best? Fantastic customer service, quick response, expert advice. What do you dislike? Survey module isn't as robust as I'd like What problems are you solving with the product? What benefits have you realized? Listings management has been an immediate success
UI
User in Consumer Goods
02/27/20
Valuable Platform
What do you like best? The platform is easy to use and we always get the requested reporting needed. They make it very easy to respond to and filter reviews. Great step in growing our business and understanding customer experiences. What do you dislike? Nothing really. Any kinks or issues have found a solution. What problems are you solving with the product? What benefits have you realized? Reputation management, requesting reviews, building out customer surveys, etc. We've ...
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AI
Administrator in Automotive
02/27/20
Review of Reputation.com
What do you like best? The ability to manage multiple social media channels for our 48 locations on one dash board. What do you dislike? Only being able to post 1 image on Instagram Recommendations to others considering the product: Would recommend. What problems are you solving with the product? What benefits have you realized? We are in the process of allowing staff from out 48 locations to post to the own location's social pages. The ability to accept or reject ...
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UI
User in Hospital & Health Care
02/27/20
Poor Customer Experience
What do you like best? They are cost effective. I would not recommend. What do you dislike? Consistent long wait times to respond, no ability to use yelp, difficult to get password reset. What problems are you solving with the product? What benefits have you realized? Minimal
SC
Shannon C
02/26/20
Reputation Management for a Growing Property Management Company
What do you like best? Centralized dashboard and unlimited surveys What do you dislike? Nothing comes to mind. We love the product. Recommendations to others considering the product: Use all the services offered as much as possible. Get educated on how the dashboard can serve your company and think outside the box on ways to send surveys to your customers. The more surveys, the better. Our leadership knows how important reputation management is to the health of our company ...
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