9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 191-200 out of 489
AI
Administrator in Banking
05/22/20
Easy and Efficient
What do you like best? How easy it is to use and our friendly account specialist. What do you dislike? The uploading feature. It doesn't work, so I have to reach out to the support team to update my locations. What problems are you solving with the product? What benefits have you realized? We are able to easily manage our locations and track all of our reviews smoothly.
UI
User in Hospitality
05/22/20
Great product with great support.
What do you like best? Trend reporting is valuable. The temperature gauges are helpful. What do you dislike? I'd like to see our company embrace the features available. What problems are you solving with the product? What benefits have you realized? No problems. We appreciate the partnership to our company.
UI
User in Real Estate
05/22/20
Great partnership!
What do you like best? I have enjoyed having a centralized location for my teams to manage reviews and social postings all in one platform. What do you dislike? Having the loss of Yelp integration has unfortunately resulted in reduced productivity for my teams and visibility of my assets. What problems are you solving with the product? What benefits have you realized? Reputation.com allows the team to react to favorable and unfavorable reviews in a timely manner.
MP
Matthew P
05/22/20
Great Product, Service and Results
What do you like best? The team at Reputation.com has been very hands on and integral to our success. We love the data insights available in the tool and have seen great results to our overall scores. What do you dislike? Would like to see the ability to bulk post across different platforms and locations. For instance, the ability to post to GMB listings in a geographic area without having to do it one-by-one. Recommendations to others considering the product: The ...
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AI
Administrator in Real Estate
05/22/20
Necessary Service for Reviews That Are More Important Than Ever
What do you like best? In this day and age where online reputation and review management is more important than ever, it's crucial to have effective digital marketing partners like Reputation.com! What do you dislike? I don't know of any downsides at this time. What problems are you solving with the product? What benefits have you realized? Reputation.com has helped my team keep up with online reputation and educate them about the importance of digital marketing along the way.
KL
Kevin L
05/22/20
Every aspect of reputation management at your fingetips
What do you like best? Seamless accessibility to all businesses within my company. Ability to monitor interactions and social media posts. What do you dislike? I wish there was more functionality in regards to website reach. Maybe additional websites such as yelp. Recommendations to others considering the product: Please consider implementation with RentCafe in terms of reporting What problems are you solving with the product? What benefits have you realized? We are ...
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UI
User in Real Estate
05/22/20
Convenient for teams to use dashboard
What do you like best? Friendly support team, easy access to respond to reviews What do you dislike? I wish they would incorporate Yelp into their system and program. What problems are you solving with the product? What benefits have you realized? Reviews and reputation management issues are being resolved
MP
Maria P
05/22/20
Fantastic Tool!
What do you like best? Analytics in the Dashboard and the ability to push reviews. Social media resource is fabulous. What do you dislike? at this time there isnt anything that I dislike What problems are you solving with the product? What benefits have you realized? Our review scores have improved, social media tool has helped promote our business for better market position.
UI
User in Hospital & Health Care
05/22/20
Solid Reputation Management Tool
What do you like best? Ability to monitor multiple online review sites across the internet. What do you dislike? Not HIPPA compliant for requesting patient reviews. What problems are you solving with the product? What benefits have you realized? Easier to find and address negative reviews .
AN
Andy N
05/22/20
Reputation's metrics are great but the company's response time is poor and its answers are mediocre.
What do you like best? The metrics and the ability to customize metrics are great. I also like that you can easily download and share charts and reviews. These items help in showing the story of progress that has been made in managing the organization's reputation. Answering reviews, when it works, right from the platform is also a tremendous help. It is also helpful to have a list of prefabricated (that we made previously) responses so that we an choose from a drop down the response ...
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