9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 181-190 out of 489
UI
User in Real Estate
05/22/20
Transparent and effective.
What do you like best? Different functionalities to assess the trend in reviews and surveys. Able to see entire portfolio. Provides recommendations on what can be done differently to boost social media presence. I love that it shows a map and how the state as a whole is performing. Ability to see leader board. Audit summary options and performance review to identify areas of opportunity. Ability to compare with region and specific industry. What do you dislike? Unable to review ...
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UI
User in Consumer Goods
05/22/20
Great implementation process!
What do you like best? Taylor was amazing! Detail oriented, prepared, organized, expert at our needs and desires What do you dislike? there isn't anything least helpful and we do not have any complaints What problems are you solving with the product? What benefits have you realized? Benefits include online platform v manual; instant feedback; savvy word cloud; easy to use the platform
UI
User in Real Estate
05/22/20
Great customer support
What do you like best? Easy access to everything from social to reviews and analytics What do you dislike? Least helpful is that Yelp is not included on the dashboard yet. What problems are you solving with the product? What benefits have you realized? team responses to yelp outside of dashboard
CI
Consultant in Environmental Services
05/22/20
easy to customize the UI and API call
What do you like best? Start Rating, number of reviews, sorted by rating and chronological, room for user to leave review comments What do you dislike? Could have been easier: Few more minimalist designs how to manage reputation holistically are buried deep, it's not easy, need to explore, analyze and customize. It lacks reciprocation with user Cognitive dissonance not addressed, its hunch based rating enable voice for rating comments integrated social proof ...
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AI
Administrator in Real Estate
05/22/20
This is my second company i have introduce reputation.com to, and i love it.
What do you like best? The review platform and business listings What do you dislike? Social media platform seems to be glitchy Recommendations to others considering the product: Make the move! It is super easy to use, and the staff is excellent!! What problems are you solving with the product? What benefits have you realized? One central source for review management and keeping our business listings clean.
UI
User in Consumer Services
05/22/20
Very helpful
What do you like best? I can see all data in 1 spot. I dont have to search multiple sites. What do you dislike? There is not really anything i dislike except for sometimes when i log in i cannot access information What problems are you solving with the product? What benefits have you realized? Seeing what facilities re asking and getting reviews.
LO
Lisa O
05/22/20
Great all-in-one Platform
What do you like best? Love the user experience, a very intuitive layout, and design. Very few platforms have such robust review capabilities and Social Media capabilites What do you dislike? Very few things I dislike, but I would like to see more robust social media reporting Recommendations to others considering the product: This has been a wonderful platform to use. I highly recommend the entire suite of solutions. What problems are you solving with the product? What ...
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AI
Administrator in Automotive
05/22/20
Excellent
What do you like best? The alerts and the ability to respond to reviews from a dashboard with suggested templates What do you dislike? Not much. The platform serves our purpose very well What problems are you solving with the product? What benefits have you realized? We manage over 500 locations and the ability to see them all on one dashboard is fantastic
JH
Jeffrey H
05/22/20
Reputation.com is an invaluable tool for our everyday business
What do you like best? It makes it incredibly easy to see and collate reviews, showing us our problem areas and what we need to improve upon. It makes everything very easy to see and find, and the daily email run downs and reports we get make it digestible. I do like the dashboard giving a great overhead view of the entire organization, and it definitely makes it a little easier to find exactly what I am looking for at a quick glance. Most of our previous systems did not do that, and ...
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JK
Jennifer K
05/22/20
Very easy to use and many great features
What do you like best? The reporting functions. It allows for customized reports which is very helpful. Also, I use the directory a lot and I really like the UI of it, it is very easy to use. What do you dislike? There is currently nothing I dislike about the platform Recommendations to others considering the product: I currently have no recommendations for this platform. What problems are you solving with the product? What benefits have you realized? We increased ...
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