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9.2

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Reputation.com - Reputation Management Software

Reputation.com Reviews in April 2025: User Ratings, Pros & Cons

Take control and protect your online image.

4.4

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Reputation.com Reviews & Ratings

4.4

Very Good

Based on 1073 ratings & 489 reviews

Rating Distribution

Excellent

(334)

Very Good

(114)

Good

(20)

Poor

(3)

Terible

(18)

Expert's Review

Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more

Reputation.com pros and cons

  • Streamlines review management, making day-to-day upkeep easier and less time-consuming.

  • User-friendly platform with great customer service and support.

  • Enables tracking reviews and engaging with customers effectively.

  • Provides detailed metrics and reports for monitoring and improving reputation.

  • Complex customizations and features could be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and apps.

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Showing 171-180 out of 489

DT

Danielle T

05/22/20

5 out of 5

Makes Managing Online Reputation a Breeze!

What do you like best? I like that it compiles all reviews in one place and provides phrases/response examples. What do you dislike? I don't really have anything that I dislike. Recommendations to others considering the product: Highly recommend to take increase efficiency and effectiveness when managing online reputation. What problems are you solving with the product? What benefits have you realized? We are helping improve our online reputation.

UI

User in Real Estate

05/22/20

5 out of 5

Easy & Effcient

What do you like best? I can read and answer reviews in one place. While looking at scores and activity of online reputation. What do you dislike? I wouldn't say there is anything that I particularly dislike What problems are you solving with the product? What benefits have you realized? Responding to reviews either good or bad in a timely manner is very important

UI

User in Marketing and Advertising

05/22/20

5 out of 5

Partner in the digital age

What do you like best? all metrics pulled into one singular dashboard, especially useful in multifamily where we have hundreds of sites to monitor. What do you dislike? Need more accessible webinars/ trainings What problems are you solving with the product? What benefits have you realized? Compiling and organizing data for a large number of sites/businesses.

UI

User in Real Estate

05/22/20

5 out of 5

Reputation Management Done Right

What do you like best? I enjoy the platform's one stop shop model where reviews can be monitored and responded to all in one place. What do you dislike? I would like to see more social media platforms linked to Reputation.com What problems are you solving with the product? What benefits have you realized? Having immediate notifications to reviews helps our turnaround time and action plan to better our position.

AF

Ailey F

05/22/20

5 out of 5

I utilize reputation.com daily at work and they are awesome and always very helpful

What do you like best? postings daily on the calendar for our social media activity at our senior living community What do you dislike? I have no complaints nor dislikes at this time What problems are you solving with the product? What benefits have you realized? Reputation has really helped us with our reviews and postings on our activity at our community

AI

Administrator in Restaurants

05/22/20

5 out of 5

Just what we needed

What do you like best? The combination of easy to use tools and the human resources available to help us learn and use the tools in the most efficient ways possible makes the services Reputation.com really delivery value. What do you dislike? The web UI can be a little clunky but the API really helps smooth those edges. What problems are you solving with the product? What benefits have you realized? With many locations to manage we need to stay on top of our online ...

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AI

Administrator in Mental Health Care

05/22/20

5 out of 5

Executive Director

What do you like best? The updates on your score and you can see others what scores they have. What do you dislike? Sometimes it takes awhile for your score to add up your points. What problems are you solving with the product? What benefits have you realized? Problems with not receiving reviews from other social media sites.

AI

Administrator in Real Estate

05/22/20

5 out of 5

Good service

What do you like best? They are responsive to clients needs and keep in touch. What do you dislike? They can be a bit pushy with keeping in touch. What problems are you solving with the product? What benefits have you realized? We've been able to improve our SEO with their help

AI

Administrator in Real Estate

05/22/20

5 out of 5

great team and support

What do you like best? our account rep Jason is great and is always there for us What do you dislike? I would say the lack of modularity on the services What problems are you solving with the product? What benefits have you realized? managing our locations nationwide is way easier now

UI

User in Financial Services

05/22/20

5 out of 5

Valuable, Convenient.

What do you like best? I like the convenience aspect of Reputation. I have everything I need right in front of me to analyze and monitor, which is a saving grace when you have a million and one other tasks and projects to tackle on a fast-paced, day-to-day basis. What do you dislike? No specific dislikes come to mind for Reputation, as I am quite satisfied with the friendly, user experience as well as the customer service team who monitors the successful of this stellar service. ...

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