Reputation.com Reviews in April 2025: User Ratings, Pros & Cons

Created with a user-friendly platform.

What do you like best? I like that I have the option to compare current versus previous activity and scores. Also, the options provided to plug-in responses make responding to review quick, without losing the quality of the response. What do you dislike? I can't say I have experienced anything I dislike to this point. What problems are you solving with the product? What benefits have you realized? I am able to use the feedback from reviews to find areas of improvement and ...

Reputation.com helps our business!

What do you like best? It is extremely simple to use and effective. What do you dislike? Process to send review requests. Nothing Recommendations to others considering the product: Give it a shot. It works! What problems are you solving with the product? What benefits have you realized? The benefits of good reviews drive our business in the right direction.

This software makes things quick and easy to view and respond to reviews from multiple ILS's.

What do you like best? The dashboard is the thing that I like best. What do you dislike? There is nothing that I dislike about the software. Recommendations to others considering the product: It's a great tool to use and you should definitely consider adding to your toolkit! What problems are you solving with the product? What benefits have you realized? We have been able to track our reputation and implement necessary functions to increase our score and create ...

Reputation.com is a great tool for tracking and quickly responding to reviews.

What do you like best? Reputation.com is easy to use and has great metric tracking tools. What do you dislike? I cannot think of any dislikes I have for Reputation.com Recommendations to others considering the product: Reputation.com is a great tool for tracking and quickly responding to reviews. What problems are you solving with the product? What benefits have you realized? We are able to address issues that are publicly posted and are able to reinforce/build upon ...

Awesome Website and Service

What do you like best? The ability to post on social media and respond to reviews. What do you dislike? Sometimes our posts to reviews fail and we have to constantly check to see that it is posted. What problems are you solving with the product? What benefits have you realized? The ability to post to social media and schedule posts.

Love it!

What do you like best? Everything is in one place and the data helps us manage review sites What do you dislike? We just wish Yelp was still on the platform too, but everything is great! What problems are you solving with the product? What benefits have you realized? I am not having any issues. It has helped us manage our online reputation perfectly.

Exactly what you'd expect, plus an exceptionally personal touch.

What do you like best? I like the personal service I get from Reputation.com. Other companies we vetted wanted to schedule weekly meetings to talk about everything, but Reputation.com said sure, a meeting each week, but call us when something happens. That's the personal touch I'm looking for. And they can help with Google in ways that aren't even in our contract. They share their expertise broadly, and really want what's best for their clientele. We're a huge hospital chain with over a ...

Comprehensive and user-friendly feedback tool

What do you like best? The reputation score and review response - in hospitality, responding to our guests is key! What do you dislike? Haven't found anything yet, other than some connectivity issues, but that is not on rep.com, that has more to do with all of our UGC platforms for hospitality booking sites. What problems are you solving with the product? What benefits have you realized? Better guest interaction, and in real time. It's easy to identify trends from our main ...

Reputation.com takes responsibility and is really helpful in managing negative content

What do you like best? Sense of ownership and their passion to help customers. What do you dislike? Streaming of reviews to locations’ web pages, This can be done even better. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Sometimes more number of requests have hit our website generating more traffic

Easy to use and reliable!

What do you like best? The ability to respond to reviews at a prompt time. As well as being able to set up a calendar for your scheduled post on all of your media outlets. What do you dislike? Sometimes the reviews take a few days to pop up on my end. What problems are you solving with the product? What benefits have you realized? The simple fact is that today, reviews really Are 'everywhere', and used by almost everybody - whether they know it or not. And your business' ...