9.2
Spot Score
Take control and protect your online image.
Add to compare
Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
Log in Required to View Reviews
Filter results
Sort by :
Showing 141-150 out of 489
JF
Jerrica F
05/28/20
So far so good.
What do you like best? We received timely customized updates to our survey questions. What do you dislike? I'd like the ability for more branding/customization. What problems are you solving with the product? What benefits have you realized? Increase our GSR ratings and reviews.
L
LaCara K
05/27/20
Engaged Residents!
What do you like best? Reputation.com has given us astounding insight to how we can better serve our residents and community. It's also helped us engage and increase the amount of reviews we receive for our community. Reputation.com has also streamlined our social media accounts and we can clearly see how our online presence is growing or decreasing. What do you dislike? While Reputation.com has provided invaluable insight and information for us to improve, the main thing that I ...
Read more
UI
User in Hospitality
05/27/20
It is helpful to see reviews in real time and have a platform to easily respond
What do you like best? I like the email notifications on the reviews so we can track and correct our online reputation. We can also compare our sites to other sites in the area to look for trends and improve our customer service. What do you dislike? None, I am happy with the service that is provided Recommendations to others considering the product: It is very useful in monitoring your online reputation What problems are you solving with the product? What benefits have ...
Read more
JC
Jacqueline C
05/26/20
Reviews during COVID-19
What do you like best? Besides being super easy for families and staff to use, results are immediate and effective especially during these uncertain times. What do you dislike? Sometimes there is a delay in postings to our site. What problems are you solving with the product? What benefits have you realized? Families are able to fluidly share their positive feedback about the community which is vital to other families in search of senior living communities. Their comments ...
Read more
PR
Pete R
05/26/20
Excellent tool....
What do you like best? One platform for all. It’s great to be able to see my entire portfolio reputation, where we excel, where we can improve and survey responses. What do you dislike? I haven’t found any yet. So far they have met my needs. Recommendations to others considering the product: If you are looking for a seamless easy to use platform, don’t hesitate. They are the best in the industry. What problems are you solving with the product? What benefits have you ...
Read more
SR
Seth R
05/26/20
Highly recommend
What do you like best? The website is so easy to navigate. With as many different data points and platforms there are to wade through, everything on Reputation is right where you'd expect it to be. Whenever questions have come up from me or someone on my team, it's not only been easy to get in touch with someone at Reputation, but they generally respond fairly quickly. It's super convenient to be able to What do you dislike? The only downsides I've experienced are when there's a ...
Read more
DH
Dixie H
05/26/20
Hospital Marketing Director
What do you like best? Compilation of all sources in a one-stop shop platform. What do you dislike? Prefer that roof top locations NOT be included. Patients rate Providers NOT rooftops - except for hospital, ER and one Walk-in Clinic. The "other" roof top ratings pull down all the rest of the organization due to so few reviews, etc... Recommendations to others considering the product: Allowing us to have all the credentials we need to reply to every review - especially if ...
Read more
AI
Administrator in Restaurants
05/26/20
User-friendly, clear, valuable information
What do you like best? How user-friendly and effective. Love the social suite and scheduling tool What do you dislike? Customer Support takes quite awhile to get back to us regarding issues and questions Recommendations to others considering the product: User-friendly, straight forward & has great charts and insight for your business What problems are you solving with the product? What benefits have you realized? Quick & effective interaction with our clients. ...
Read more
UI
User in Consumer Services
05/26/20
My review
What do you like best? It is very easy to ready and simple to use. What do you dislike? That I can't be super specific on the products I want reviews to be shown up on. Recommendations to others considering the product: It is a nice little tool to help your company be more transparent and connect with the customers more. What problems are you solving with the product? What benefits have you realized? We are utilizing the reviews as value props to entice customers to ...
Read more
AI
Administrator in Transportation/Trucking/Railroad
05/26/20
Good platform to manage reviews
What do you like best? Our company has more than 60 locations. Reputation.com is a tool that we use every day to manager and respond to reviews, and to manager our online listings. What do you dislike? The account representatives are very friendly, however, it takes several days to have help tickets resolved. Recommendations to others considering the product: The platform has many features and reporting capabilities. Take the time to learn everything that it offers. ...
Read more
