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9.2

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Reputation.com - Reputation Management Software

Reputation.com Reviews in April 2025: User Ratings, Pros & Cons

Take control and protect your online image.

4.4

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Reputation.com Reviews & Ratings

4.4

Very Good

Based on 1073 ratings & 489 reviews

Rating Distribution

Excellent

(334)

Very Good

(114)

Good

(20)

Poor

(3)

Terible

(18)

Expert's Review

Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more

Reputation.com pros and cons

  • Streamlines review management, making day-to-day upkeep easier and less time-consuming.

  • User-friendly platform with great customer service and support.

  • Enables tracking reviews and engaging with customers effectively.

  • Provides detailed metrics and reports for monitoring and improving reputation.

  • Complex customizations and features could be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and apps.

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Showing 121-130 out of 489

SB

Sakshi B

07/18/20

5 out of 5

If you are going through a bad online reputation, ORM with reputation.com will enhance it

What do you like best? So, I was involved in an ORM campaign for a leading real estate company while working with a team of marketers, and we opted for a solution with reputation.com The best part is the data insights that a brand can get from its customers. I especially liked the feedbacks that we got from the customers and we could enhance them with their all-in-one ORM solution. It was a great journey and we got to know several new factors about our customer experience. Their ...

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KK

Kasey K

07/16/20

5 out of 5

Extremely valuable for our business and guest experience

What do you like best? Reputation.com has been a great tool for our organization and daily business practices. It gives a clean and easy way to manage guest feedback in a way that would take exponentially longer without it. Plus, the additional features like the Reputation Manager App have greatly impacted our ability to obtain positive feedback so our review sites accurately portray a guest experience. What do you dislike? Sometimes the platform can be a bit glitchy, but ...

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CB

Carrie Bommarito

07/15/20

1 out of 5

Ordered in May gave me tracking number…

Ordered in May gave me tracking number that is no good and never recieved anything Im out 56.00,lesson learned now there saying I never ordered from them and I sent PayPal receipt

BF

Bianca Fallon Hairstylist & Makeup Artist

07/14/20

1 out of 5

PLASTIC HAIR NOT LACE FRONT RIPPED ME OFF

WHAT YOU IT OT WHAT IS ADVERTISED IT IS A CON. THESE WIGS ARE NOT LACE FRONT! THEY DO NOT FIT! THEY ARE PLASTIC HAIR STRANDS!THEIR AUTOMATED OFFICE OFFERED ME 20% REFUND WHICH THEY NO INTENTION OF FOLLOWING UP ON #INSTAGRAM AND FACEBOOK STOP ADVERTISING THEIR PRODUCTS! CRIMINAL FRAUD RIGHT HERE

DM

Deepa M

07/11/20

5 out of 5

Best review monitoring- All in one place.

What do you like best? Reputation.com is one of the best tool available online to build a good reputation and work on it to grow. Integration of Google Seller Ratings surely makes it better. Scheduling and reporting features are also provided for better analytics and more detailed information. Third-party applications can be easily integrated with the software to get accurate analytics and as the user pleases. Customization of the software is pretty easy, which makes the user's job easy. ...

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LV

Leia Victor dos Santos

07/09/20

1 out of 5

Very bad items do not buy it at all

Very bad items do not buy it at all! Horrible and they do not refund you with a fake excuse to do not get the items back even you send the tracking number and every thing!

UI

User in Medical Practice

06/26/20

5 out of 5

Healthcare Industry

What do you like best? Weekly reports and responsive customer service. What do you dislike? There is nothing that I dislike about the service. Recommendations to others considering the product: Talk with a Rep.com representative for a demo. What problems are you solving with the product? What benefits have you realized? Customer service and provider/overall experience. Increased rep scores.

UI

User in Real Estate

06/25/20

4.5 out of 5

I LOVE Reputation.com

What do you like best? I like how you can see the review and respond to the review as well as track all the reviews during a certain time. It's very organized and user friendly. They have great, useful reports too. What do you dislike? There is nothing I dislike. A monthly email would be good, like a review of some sort. Recommendations to others considering the product: Get it and use it. You'll love it. What problems are you solving with the product? What benefits ...

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AI

Administrator in Automotive

06/25/20

4.5 out of 5

Great way to manage multiple platforms

What do you like best? The dashboard makes it super easy to manage all incoming reviews over a ton of different locations. Seriously it makes it easy and at a glance. We have a lot of users that benefit from the summaries that are sent out every week. The reports are easy to modify and schedule! What do you dislike? Sometimes it will de-sync and we will not find out until we see a review that we have not responded too. But those issues are few and far between. ...

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S

schoschana

06/13/20

1 out of 5

Very bad Product and even worse customer service.

do not buy this wig , does not fit has by far not enough hair to cover the net. You cannot go out with a wig like this. Return only to China on your costs so will nbe more expensive than the refund. Customer service is very bad and does not assist you at all.