Reputation.com Reviews in April 2025: User Ratings, Pros & Cons

Good Tool Great People

What do you like best? The quick follow up on questions. We get a call as soon as an email is sent. The follow up to meetings and action items is always clear. What do you dislike? Some solutions have taken much longer than we hoped for even with a quick follow up. The communication is quick, but solutions are not as timely. Recommendations to others considering the product: Know that there could be bumps along the way if you are a service area business, but that Rep.com ...

Pretty Good

What do you like best? It's relatively intuitive to use and easy to find the information you're looking for. What do you dislike? Paid social posts are typically kind of poorly done and we have experienced certain review platforms dropping off unknowingly with little explanation. Recommendations to others considering the product: It's easy and is a great tool for our team. What problems are you solving with the product? What benefits have you realized? Houses all ...

Great Platform, would like additional insights and customer service

What do you like best? I like the user interface of the platform and the ability to see reporting in many different metrics. What do you dislike? I wish there was additional account assistance that is provided after you go through the onboarding process. I would like a dedicated sales rep that outlines where we can improve, and touches base to see if we have any questions, etc. What problems are you solving with the product? What benefits have you realized? Problems would ...

Reputation Review

What do you like best? I really enjoy using Reputation to respond to reviews, especially because it gives you pre-created options that you can use to respond to customers. I also like scheduling Instagram and Facebook posts so I don't have to post all of them in real time. What do you dislike? I did not like using Reputation for paid ads because there was not a good way to track it and see how the ad was performing. We had no way to tell if the ads were working or not. What ...

Great product, subpar service

What do you like best? I love that Reputation.com is turnkey and I don't really have to do too much. They request reviews on our behalf and respond to most of them too. What do you dislike? We have reached out to our rep several times about changing our canned responses and removing a manager (no longer with us) from the reviews. When we do get a response, they say it is taken care of. Then we see another review response with the old manager's name. This last time I reached out to ...

Senior Living Agency Review

What do you like best? The ability to sync major listings in one place and review scores of all locations. What do you dislike? The platform isn't as intuitive as I had hoped to action steps. What problems are you solving with the product? What benefits have you realized? We are monitoring our client's reputation, especially during COVID has been invaluable!

Best rating and ranking management tool for business.

What do you like best? For any company it is important to build a good reputation and eventually maintain it. However, sometimes it gets difficult to keep track of such things, given some circumstances. Reputation.com makes it easier. The online reputation management company helps to keep track of the ratings and reviews that a company acquires also play a role in its betterment. The availability of third party review integration is great. Submerged with Google Seller Ratings it provides ...

Improve your overall online presence and grow your business.

What do you like best? Being a location-based platform, it makes an ideal match for an organization having offices in different locations. Integration with social media is easy and makes the process of creating and maintaining a brand image pretty easy. Mostly because nowadays people turn to social media or the internet as a whole to get their queries answered, Reputation.com makes a strong case in this matter. The comprehensive suite offered by the platform is great since it ...

Review Management and More

What do you like best? When working with reputation, what I like best is how easy it is to send a customer a google review request. Reputation makes it easy to get the job done when it comes to reviews, and managing reviews as well as scoring. It helps us keep track as to how we are doing as a business. What do you dislike? There has not been any downside when using Reputation. So far, it is easy to use. Recommendations to others considering the product: If you are looking ...

Reputation is chinese Scam

Reputation is chinese Scam, dont buy any wigs from them, you will receive cheap smelly plastic wigs with wrong colour and style,they dont refund your money and paypal is biased with this scam, so not help here , SCAM