Reply Reviews in April 2025: User Ratings, Pros & Cons

Replay.io is one of the best email automation products

PROS & CONS What are the best aspects of this product? I have done lot of cold email campaigns on other platforms. I have to say that Replay.io is modern and with intuitive UI. It provides lot of options and it doesn’t leave anything up to chance. You can test everything with its A/B testing option. It releases frequent improvements from the developers. What aspects are problematic or could work better? Sometimes the speed of loading the site can be slow. Also, clicking on some ...

Simple, affordable and easy to use. Give it a try

PROS & CONS What are the best aspects of this product? We have tried other automated solutions before we find Replay.io. Our decision for using this software was because of its price and the fact that this tool offers great features that we really need, such as: basic reporting, A/B testing, automated bumps, automated removals from the drip campaigns and etc. But what I like most about this tool is its support team, they always provide friendly service, they always ask us how we feel ...

Great tool, I recommend it

PROS & CONS What are the best aspects of this product? We have tried other marketing email automation products, thankfully we have found Replay.io. It has great support and you are allowed to have direct conversation with its team on their roadmap, they are always responsive and ready to help. They helped us in tracking some issues that we have experienced with our software. We have found a product that would help us to grow and to do great job. What aspects are problematic or could ...

I highly recommend this time-saving product

PROS & CONS What are the best aspects of this product? I remember the old days of using Office Mail Merge, where we had to compile an excel sheet, to write a word doc and to connect on Outlook. We had to do this on a daily basis. We didn’t have tracking options and we often forget about the reporting. What aspects are problematic or could work better? What I don’t like is that you are new product and I haven’t meet you in times I needed you most. I have few suggestions: Fro e.g. ...

Great email automation solution

PROS & CONS What are the best aspects of this product? This is great product for presenting our products to those businesses that might be interested. It’s is easy to use. I love the Zapier integration, the composing email option is great because it helps us to feel like writing actual email. Its campaign stats is helpful for running our campaigns. It offers A/B testing as well. I love the fact that it allows me to send email from various email accounts. It has easy integration with ...

Replay.io is wonderful tool for email sales processes

PROS & CONS What are the best aspects of this product? Replay.io is easy to use, it has intuitive interface and great flow. Whenever I have some questions or troubles its support team answered my question within 10min. I have a feeling that this product is made for our own success, they do whatever it takes in order to meet our needs and to achieve our goals. Learning curve is understandable and great. What aspects are problematic or could work better? There is a need of some ...

Great platform for automated email campaigns

PROS & CONS What are the best aspects of this product? This software does the job. It’s understandable, intuitive and affordable solution. We have been looking for other options but our decision went to Replay. Its support team is one of the best, whenever we have some troubles we get an answer within 20 minutes or less. I like how simple this tool is, its learning curve lasts 2 minutes. I like the A/B testing option. There is Zapier integration and this is exactly what we need in order ...

I recommend this email automation tool to everyone

PROS & CONS What are the best aspects of this product? The software is great but we always have some questions or running into minor issues that require immediate response. The support team is highly responsive, and always willing to help us with whatever we need. They always release something new, new design, streamlining, new useful features and many other things. What aspects are problematic or could work better? I cannot say that there is something to dislike about this ...

Replay.io is affordable and wonderful email automation solution

PROS & CONS What are the best aspects of this product? I’m using this software to send out drip campaigns in order to generate qualified leads. I like the A/B testing when sending automated email based on my client’s reactions. We are able to keep the “human element” when creating emails from individual email accounts and to keep track of clients’ responses. Its customer support is great and I can tell that they really care about their customers. What aspects are problematic or could ...