Reply Reviews in April 2025: User Ratings, Pros & Cons

"The best cold-emailing sales solution for B2B"

What do you like best about Reply? Perfect usability for salespeople. Easy-to-understand interface and functionality that is very quickly explainable to the newcomers and juniors. Client support and success teams are THE MOST RESPONSIVE YOU MAY EVER IMAGINE - they are just the best. It's perfectly integrated with Hubspot and Salesforce. The pricing policy is really flexible - they aren't yet a market leader who pushes all the users to pay and don't give a hack abut the churn and ...

"Sets the standard for outbound"

What do you like best about Reply? Simple to get going, decent templates if you are new to sequences of emails, good support for multichannel (automated LinkedIn in beta), integration via Zapier into Hubspot, excellent support + they are a Ukrainian company :)

"The Best Email Outreach and Sales Automation Platform"

What do you like best about Reply? I've tried all of the email outreach platforms and Reply has the best interface, incredible support, and all of the features (and more) that I could possibly need. I used Reply successfully on many campaigns and highly recommend the platform. It integrated perfectly into my CRM and connected with Zapier which was wonderful.

"Excellent Support!"

What do you like best about Reply? Reply.io has been easy to use, reducing the learning curve substantially. But the real star of the application is its Support team. Always responsive, always accurate, and always friendly. Not only do they reply (no pun intended) within the chat window, they follow up almost immediately with a summary email so the response is well documented. Highly recommend!

"Industry leader for multichannel outreach and cold emails."

What do you like best about Reply? Above all the functionality the software has to offer, I'm most impressed by their customer service team. I talk to their CX team 3-4 times a week, know them all by name, have relationships with them all, and they've been incredibly helpful. This is not a "plug and play" back and forth response that we're used to seeing. It's a conversation with real people that dive into your account and help you optimize. It's been a treat to work with them and their ...

"Very slick for sending campaigns"

What do you like best about Reply? The sequences are super easy to get set up and I love how easy it is to make changes on the fly to sequences. What do you dislike about Reply?

"Amazing service"

What do you like best about Reply? The LinkedIn Automation makes Reply.Io so worth it. The support is great too, thanks Natalie. What do you dislike about Reply?

"Great service for cold outreach"

What do you like best about Reply? A great tool to work with email sequences, analyze their effectiveness and adapt them quickly according to the results received.

"The software works very well, staff are incredibly helpful"

What do you like best about Reply? The customer support is fantastic, I've contacted multiple times and always been greeted with an in-depth answer. For example, I've been sent screenshots with actions to take on the settings menu to achieve functionality.

"Does exactly what it promises to do"

What do you like best about Reply? I like the fact that the software does exactly what it says it does - email sequences. GPT3 technology helps with creating powerful cold emails that gets you replies. The Reply team has been very supportive throughout the process of setting up, helping me ensure my deliverability rates would stay high - and they have. Finally, their online guides are very easy to follow and the team was on board in a matter of days.