9.8
Spot Score
Streamline your auto repairs for maximum profitability.
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RepairShopr stands out as a comprehensive solution for tech business management, seamlessly integrating payment processing, ticketing, invoicing, and customer tracking in one platform. Users appreciate the streamlined interface and the ability to generate reports, send invoices, and manage customer relationships efficiently. While RepairShopr offers a free ...Read more
Integration with payment processing, billing, ticketing, and customer management in one platform.
Wide range of integrations with 3rd party apps.
User-friendly interface with detailed reports for better decision-making.
Allows for ticket tracking and personalized customer follow-ups.
Lack of support for key integrations.
Customization and feature richness can be overwhelming for new users without proper training.
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Showing 11-20 out of 22
10/12/18
Great Solution
What do you like best? Easily make tickets, invoices, and create purchase orders to manage inventory. They are always adding new features and updating the software to make things easier and more convenient. What do you dislike? Print functionality is the biggest issues we've run into. They released Auto Printr awhile back and this did not completely solve issues with printing, but does help. What business problems are you solving with the product? What benefits have you realized? Invoice ...
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08/15/18
Great way to manage clients in a computer repair shop
What do you like best? Email notifications. Can send estimates to customers and can approve through email. Very convenient What do you dislike? Would be nice to be able to lock a ticket when complete once ticket is marked closed. Only complaint Recommendations to others considering the product Free trial version to see if it meets your needs What business problems are you solving with the product? What benefits have you realized? Reduction of phone calls. Updates sent about status of repairs
07/31/18
Excellent product, great flexibility
What do you like best? It saves us time scheduling clients and managing our business. It's flexible enough that it integrates well with our other systems such as Quickbooks and Google Calander. What do you dislike? There isn't phone or after hours support. Everything is through email and can be delayed. Recommendations to others considering the product The fact it has Zapier support makes a big difference. You can integrate it with so many products. We use it for Google contacts, ...
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07/27/18
Review of RepairShopr
What do you like best? I love the simplicity of use, I like the ticket flow part of the application What do you dislike? Not really anything to dislike, but if I had to pick something, I would pick that there needs to be more alerts. What business problems are you solving with the product? What benefits have you realized? Ticket organization and updating
06/26/18
Overall good
What do you like best? Active development, broad feature set, We needed more options and better inventory support What do you dislike? Search function has gotten worse during our time as a subscriber What business problems are you solving with the product? What benefits have you realized? needed a single solution inventory and pos and ticket tracker.
05/17/18
Easy to use, affordable, well maintained!
What do you like best? The developers seem to be constantly adding new features. Very responsive UI. All cloud based! Licensing is cheap and easy to understand (compared to other PSA/CRM tools for IT/computer repair companies. What do you dislike? Some of the billing features take some time to get used to, if you're coming from ConnectWise or a similar platform. Recommendations to others considering the product If you're a sub 20-man team, this is probably the best software currently ...
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04/26/18
The best platform to run your business.
What do you like best? It works great, you can integrate with other software and save you time and perform better. What do you dislike? So far none, everything works as it should. What business problems are you solving with the product? What benefits have you realized? Keep track of customer tickets and sync between plataforms, specially ninjarmm
01/16/18
Good Repair Shop CRM and Ticketing Software
What do you like best? I like that I can access my information anywhere, especially can complete tickets onsite and get everything done before returning back to the office. What do you dislike? There are some specific requests that have been made for feature improvements that seem to be put to the back burner that everyone is complaining about. Recommendations to others considering the product Although the program is great, and there are a lot of functions and apps tied to it. Requests ...
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01/12/18
Good ticketing system
What do you like best? Integration with Ninja, the RMM tool suite I use. What do you dislike? Can't create all the reports I would like. What business problems are you solving with the product? What benefits have you realized? I needed a ticketing system that integrated with my RMM software.
01/04/17
Computer client management
What do you like best? I love this software because they make it so easy to manage all your customers under one roof, it's so easy to find them and reflect on how much they have spent on what products and services. What do you dislike? There isn't really anything I dislike from repairshopr. What business problems are you solving with the product? What benefits have you realized? Just finding the source of staple income.
