9.8/10
Spot Score
Streamline your auto repairs for maximum profitability.
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05/31/16
Everything you need.
What do you like best? I like that the software is all inclusive with great support. What do you dislike? There isn't much to dislike since they are constantly updating. Recommendations to others considering the product Talk to the team at repairshopr. They will help you figure out what is right for you and listen to you. It is a clean site that works with small businesses. We've been very pleased. What business problems are you solving with the product? What benefits have you realized? ...
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04/17/16
Best CRM for almost any Service Shop
What do you like best? RepairShopr is one of the best CRMs for any repair or service shop. They built their base for computer repair shops and phone/tablet repair. However, they made their service grow beyond that. They integrate with a long list of other services. They have one of the best support teams and are constantly increasing the abilities of their CRM. If I had to narrow down one thing; the customizations seem endless. What do you dislike? As the company builds and gets better, ...
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JG
Joseph G
10/01/19
Great all-in-one solution
What do you like best? It really is great that RepairShopr integrates PSA, invoicing, tickets, and much more. Clients can go on their portal and pay their invoices. I love all of the integrations with 3rd party apps. What do you dislike? I don’t have any complaints at all. There are improvements released all the time. What problems are you solving with the product? What benefits have you realized? I wanted a solution to manage my customer base, invoice, track tickets and pull ...
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01/31/19
Excellent product, great flexibility
08/15/18
Great way to manage clients in a computer repair shop
What do you like best? Email notifications. Can send estimates to customers and can approve through email. Very convenient What do you dislike? Would be nice to be able to lock a ticket when complete once ticket is marked closed. Only complaint Recommendations to others considering the product Free trial version to see if it meets your needs What business problems are you solving with the product? What benefits have you realized? Reduction of phone calls. Updates sent about status of repairs
07/24/19
repairShopr
What do you like best? It is allow to Tickets that are trackable for each customer profile. it is automatically personalization customer follow-up saves a bunch of time. it gives continued updates to enhance the entire product. it gives free version. it is easy to scan any barcode. billing system is excellent. What do you dislike? In these software integration with quick books Desktop is limited. lack of payroll integration. Lack of backup options built in to the plan at no cost. ...
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05/26/19
A system that provides an improvement for your sales
What do you like best? This system is very simple to use, thanks to the fact that it has a very friendly interface that allows you to edit and create from forms to tickets, it is also capable of issuing the best detailed reports to make budgets or make decisions in the shortest possible time . I like it because as a small company it has allowed me to grow and grow in my business without fear that this system does not provide me with the necessary functions. I also like the ...
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05/14/19
The system that makes my business grow.
What do you like best? I really like to be able to count and access information in order to see the performance of my business before arriving at the office. I also like the way how this system allows me to have a complete database of all my clients in an organized way and I am very impressed how it gets to synchronize with other applications. RepairShopr is one of the best CRMs for any repair or service workshop. They built their base for computer repair shops and repair phones / ...
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04/25/19
Would be great with some minor updates
What do you like best? This program is relatively user friendly. I'm no computer genius, but I can use Repairshoppr with ease. What do you dislike? When syncing the program with quickbooks, there's a bit lacking. For instance, when entering the cost of a product, our company uses thousandths (*we price by weight, and repairshoppr doesnt allow for that. So when the invoice syncs with quickbooks, the final price is off by a few cents. Another issue I've seen, is that it sends it over as a ...
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06/26/18
Overall good
What do you like best? Active development, broad feature set, We needed more options and better inventory support What do you dislike? Search function has gotten worse during our time as a subscriber What business problems are you solving with the product? What benefits have you realized? needed a single solution inventory and pos and ticket tracker.