RepairShopr Reviews in January 2025: User Ratings, Pros & Cons

Excellent All in one tech business management tool

What do you like best? Integrates in payment processing, billing, ticketing, and customer management all under one roof What do you dislike? Lacking support for key integrations, and new features take a long time to roll out Recommendations to others considering the product: Defintely give it a try. It's not as heavily full features as Kaseya or Connectwise, but with integrated payment processing, it might be a great fit for your company. What problems are you solving with the ...

Great all-in-one solution

What do you like best? It really is great that RepairShopr integrates PSA, invoicing, tickets, and much more. Clients can go on their portal and pay their invoices. I love all of the integrations with 3rd party apps. What do you dislike? I don’t have any complaints at all. There are improvements released all the time. What problems are you solving with the product? What benefits have you realized? I wanted a solution to manage my customer base, invoice, track tickets and pull ...

repairShopr

What do you like best? It is allow to Tickets that are trackable for each customer profile. it is automatically personalization customer follow-up saves a bunch of time. it gives continued updates to enhance the entire product. it gives free version. it is easy to scan any barcode. billing system is excellent. What do you dislike? In these software integration with quick books Desktop is limited. lack of payroll integration. Lack of backup options built in to the plan at no cost. ...

Flexible repair shop CRM software

What do you like best? I like that I can get to my data anyplace, particularly can finish tickets nearby and complete everything before returning back to the workplace. The engineers appear to be continually including new highlights. Extremely responsive UI. All cloud based! Authorizing is shabby and straightforward. They have a standout amongst the best help groups and are continually expanding the capacities of their CRM. In the event that I needed to limit a certain something; the ...

A system that provides an improvement for your sales

What do you like best? This system is very simple to use, thanks to the fact that it has a very friendly interface that allows you to edit and create from forms to tickets, it is also capable of issuing the best detailed reports to make budgets or make decisions in the shortest possible time . I like it because as a small company it has allowed me to grow and grow in my business without fear that this system does not provide me with the necessary functions. I also like the ...

The system that makes my business grow.

What do you like best? I really like to be able to count and access information in order to see the performance of my business before arriving at the office. I also like the way how this system allows me to have a complete database of all my clients in an organized way and I am very impressed how it gets to synchronize with other applications. RepairShopr is one of the best CRMs for any repair or service workshop. They built their base for computer repair shops and repair phones / ...

Would be great with some minor updates

What do you like best? This program is relatively user friendly. I'm no computer genius, but I can use Repairshoppr with ease. What do you dislike? When syncing the program with quickbooks, there's a bit lacking. For instance, when entering the cost of a product, our company uses thousandths (*we price by weight, and repairshoppr doesnt allow for that. So when the invoice syncs with quickbooks, the final price is off by a few cents. Another issue I've seen, is that it sends it over as a ...

Excellent product, great flexibility

Great program

What do you like best? I like having an organized database of clients and the ability to synchronize repairshopr with other applications like square. What do you dislike? I feel it’s more complicated than other programs. Still learning about all the bells and whistles a year after getting it. What business problems are you solving with the product? What benefits have you realized? I’m keeping my client base organized and tickets up to date with repairshopr.

Could have been better

What do you like best? They had a lot of options to track my business sales What do you dislike? Customer service wasn't great, unwillingness to help with training and product knowledge, price point, lack of integration, What business problems are you solving with the product? What benefits have you realized? Cell phone repair