RepairShopr

Excellent All in one tech business management tool

What do you like best? Integrates in payment processing, billing, ticketing, and customer management all under one roof What do you dislike? Lacking support for key integrations, and new features take a long time to roll out Recommendations to others considering the product: Defintely give it a try. It's not as heavily full features as Kaseya or Connectwise, but with integrated payment processing, it might be a great fit for your company. What problems are you solving with the ...

Flexible repair shop CRM software

What do you like best? I like that I can get to my data anyplace, particularly can finish tickets nearby and complete everything before returning back to the workplace. The engineers appear to be continually including new highlights. Extremely responsive UI. All cloud based! Authorizing is shabby and straightforward. They have a standout amongst the best help groups and are continually expanding the capacities of their CRM. In the event that I needed to limit a certain something; the ...

Great program

What do you like best? I like having an organized database of clients and the ability to synchronize repairshopr with other applications like square. What do you dislike? I feel it’s more complicated than other programs. Still learning about all the bells and whistles a year after getting it. What business problems are you solving with the product? What benefits have you realized? I’m keeping my client base organized and tickets up to date with repairshopr.

Great Solution

What do you like best? Easily make tickets, invoices, and create purchase orders to manage inventory. They are always adding new features and updating the software to make things easier and more convenient. What do you dislike? Print functionality is the biggest issues we've run into. They released Auto Printr awhile back and this did not completely solve issues with printing, but does help. What business problems are you solving with the product? What benefits have you realized? Invoice ...

Excellent product, great flexibility

What do you like best? It saves us time scheduling clients and managing our business. It's flexible enough that it integrates well with our other systems such as Quickbooks and Google Calander. What do you dislike? There isn't phone or after hours support. Everything is through email and can be delayed. Recommendations to others considering the product The fact it has Zapier support makes a big difference. You can integrate it with so many products. We use it for Google contacts, ...

Review of RepairShopr

What do you like best? I love the simplicity of use, I like the ticket flow part of the application What do you dislike? Not really anything to dislike, but if I had to pick something, I would pick that there needs to be more alerts. What business problems are you solving with the product? What benefits have you realized? Ticket organization and updating

Easy to use, affordable, well maintained!

What do you like best? The developers seem to be constantly adding new features. Very responsive UI. All cloud based! Licensing is cheap and easy to understand (compared to other PSA/CRM tools for IT/computer repair companies. What do you dislike? Some of the billing features take some time to get used to, if you're coming from ConnectWise or a similar platform. Recommendations to others considering the product If you're a sub 20-man team, this is probably the best software currently ...

The best platform to run your business.

What do you like best? It works great, you can integrate with other software and save you time and perform better. What do you dislike? So far none, everything works as it should. What business problems are you solving with the product? What benefits have you realized? Keep track of customer tickets and sync between plataforms, specially ninjarmm

Good Repair Shop CRM and Ticketing Software

What do you like best? I like that I can access my information anywhere, especially can complete tickets onsite and get everything done before returning back to the office. What do you dislike? There are some specific requests that have been made for feature improvements that seem to be put to the back burner that everyone is complaining about. Recommendations to others considering the product Although the program is great, and there are a lot of functions and apps tied to it. Requests ...

Computer client management

What do you like best? I love this software because they make it so easy to manage all your customers under one roof, it's so easy to find them and reflect on how much they have spent on what products and services. What do you dislike? There isn't really anything I dislike from repairshopr. What business problems are you solving with the product? What benefits have you realized? Just finding the source of staple income.