RentWorks Reviews in April 2025: User Ratings, Pros & Cons

Their support staff is one of a kind

PROS: I love how prompt their support staff is in responding to any issue that I may bring up. It is this level of dedication to their users that I look for in every team. CONS: Dissemination of information is something that can still be developed within the community. For example, we weren’t informed that a recent version had been rolled out.

Great tech and support team!

PROS: First of all, I think that their team is commendable. Their support staff has gone above and beyond their roles (and even their work hours) quite a few times already just to help me out. As for the program itself, I love how accessible it is--mostly just requiring a stable internet connection just to fire it up. Through it, I’ve been able to handle multiple facets of my business--from storing files, processing contracts, and even generating reports. CONS: I have nothing but praises ...

Perfect for users who handle businesses in different locations.

PROS: RentWorks has allowed us to oversee our operations across different locations from one, central vantage point. Their support staff is also always a delight to work with. CONS: I wish that they would add an accounting feature so I don’t have to tap into an external resource for this.

"Excellent software and support for Auto Rentals."

What do you like best about RentWorks? I like that the software is set up to be as user-friendly as possible, with as few screens for the end-user as possible. As a manager, I also appreciate the customization of the favorites screen that allows me to quickly find, and use tools I need that could otherwise be lost in the sea of options this software offers. What do you dislike about RentWorks? I do dislike how much it seems to be geared toward 'add-ons', which is unfortunately a sign of the ...

"Excellent software and support for Auto Rentals."

What do you like best about RentWorks? I like that the software is set up to be as user-friendly as possible, with as few screens for the end-user as possible. As a manager, I also appreciate the customization of the favorites screen that allows me to quickly find, and use tools I need that could otherwise be lost in the sea of options this software offers. What do you dislike about RentWorks? I do dislike how much it seems to be geared toward 'add-ons', which is unfortunately a sign of the ...

"Blue Bird Auto Rental Systems"

What do you like best about RentWorks? Service/Support and the price they offer for their software. What do you dislike about RentWorks? Help desk calls are ALWAYS a return call, not a handle it as you get it priority. Recommendations to others considering RentWorks: Yes What problems is RentWorks solving and how is that benefiting you? Managing day to day car rental operations, repair history, rental agreement/revenue recording.

"Fantastic Rental Software"

What do you like best about RentWorks? The layout of fields and screens in the rental and reservations areas matches the dialog agents have with renters so the information can be filled in quickly. The tab, fill-in, process is fast with little backtracking. We love the equipment list and equipment check out/in area for GPS, child seats, EZPass etc. Reports are accurate and easy to run. Add on modules like Claims Manager and ERez are easy to get up and running and very helpful. The folks in ...

"Excellent Software to manage your entire rental car fleet or loaner car fleet."

What do you like best about RentWorks? If you are planning to have multiple locations and would like to optimize fleet utilization then Bluebird is the way to go. Excellent customer service. Talk to Angela to get the best deals. What do you dislike about RentWorks? Use an accounting software with Bluebird Recommendations to others considering RentWorks: You will not regret coming on board with Bluebird. Excellent team. Keep the good work up Angela. What problems is RentWorks solving and how ...

"Avis Budget Payless Licensee user"

What do you like best about RentWorks? Rent Works is a very easy to learn and easy to use product once you get the hang of it. We use this for back office accounting and reports. The easy of the reports and functionality are great. We use the Licensee bridge though and that tends to not play all that well with each other. This is in part due to restrictions from other avenues. If I were a standalone rental company or starting my own company for rental I would use this product first. What do ...

"administrator"

What do you like best about RentWorks? the ease of use of the program, multiple tabs can be open at the same time, tracking of the customer base, the amount of reports that can be run. What do you dislike about RentWorks? the amount of time it takes to get help after calling in, the size of the screen is small needs to be able to go full screen, the idea that on some screens that you cannot copy and past information What problems is RentWorks solving and how is that benefiting you? the ease ...