RentWorks

My secret to running my business.

PROS: I love how Bluebird’s RentWorks allows me to oversee practically all aspects of my company’s operations--from tracking my vehicles to checking my employees’ schedules. It’s reliable storage for all of my important files too. CONS: I wish that the support staff would be more prompt in their response to issues that I escalate to them. I’ve noticed increasingly frequent system crashes and I do wish that they would address this soon. As a suggestion: please roll out a license scanning ...

Truly commendable program + support staff.

PROS: I love the design of this program--very simple and does not leave much room for you to second guess your command buttons. Onboarding new members into our team have been much easier because of how easy this program is to use. Plus, the biggest bonus--their customer reps make you feel validated and supported CONS: The only downside I have noticed about this program is the set-up. It’s quite difficult to launch, and it’s virtually impossible to install it by yourself and without the need ...

The best among its competition.

PROS: If you want a one-stop solution for your rental company’s needs, then this is the perfect tool for you. It doesn’t matter what your product is, as long as you are in the rental business, RentWorks has you covered--from tracking your products to creating invoices. This has completely overhauled our workflow for the better. CONS: I’d like to have more freedom in the layout and the design of the dashboard. However, RentWorks does not give us such liberty. This is such a shame because ...

The ideal solution to our business needs.

PROS: I love how we can easily mirror the data sequence our rental agents ask for from our customers with the information cells on the screen. This way, we can quickly input the details without having to scramble to look for the cell that needs to be filled out. There are keyboard shortcuts that support this process further too. There’s a section of the form where we can just tick off boxes of add-ons that our customers have decided to purchase too. Overall, this has greatly contributed to ...

Their support staff is one of a kind

PROS: I love how prompt their support staff is in responding to any issue that I may bring up. It is this level of dedication to their users that I look for in every team. CONS: Dissemination of information is something that can still be developed within the community. For example, we weren’t informed that a recent version had been rolled out.

Perfect for users who handle businesses in different locations.

PROS: RentWorks has allowed us to oversee our operations across different locations from one, central vantage point. Their support staff is also always a delight to work with. CONS: I wish that they would add an accounting feature so I don’t have to tap into an external resource for this.

"Blue Bird Auto Rental Systems"

What do you like best about RentWorks? Service/Support and the price they offer for their software. What do you dislike about RentWorks? Help desk calls are ALWAYS a return call, not a handle it as you get it priority. Recommendations to others considering RentWorks: Yes What problems is RentWorks solving and how is that benefiting you? Managing day to day car rental operations, repair history, rental agreement/revenue recording.

"Fantastic Rental Software"

What do you like best about RentWorks? The layout of fields and screens in the rental and reservations areas matches the dialog agents have with renters so the information can be filled in quickly. The tab, fill-in, process is fast with little backtracking. We love the equipment list and equipment check out/in area for GPS, child seats, EZPass etc. Reports are accurate and easy to run. Add on modules like Claims Manager and ERez are easy to get up and running and very helpful. The folks in ...

"Excellent Software to manage your entire rental car fleet or loaner car fleet."

What do you like best about RentWorks? If you are planning to have multiple locations and would like to optimize fleet utilization then Bluebird is the way to go. Excellent customer service. Talk to Angela to get the best deals. What do you dislike about RentWorks? Use an accounting software with Bluebird Recommendations to others considering RentWorks: You will not regret coming on board with Bluebird. Excellent team. Keep the good work up Angela. What problems is RentWorks solving and how ...

"Great people!!!!"

What do you like best about RentWorks? They are very good people to work with. Very knowledgeable about their product. Awesome group of people!!! What do you dislike about RentWorks? I can't think of anything bad about bluebird. They have a very user friendly product What problems is RentWorks solving and how is that benefiting you? The only problem we have had was how to load rates and it was fixed promptly.