9.4
Spot Score
Effortlessly manage your remote workforce.
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Starts from $29/employee/month when monthly
Remote has consistently demonstrated excellence in delivering reliable and efficient support solutions to its users. The overwhelmingly positive feedback emphasizes the team's responsiveness, professionalism, and the personal touch provided by individual support specialists like Jaime, Akshatha, Suman, and Shreya. Customers frequently highlight the speed and ...Read more
Exceptional customer support that is quick, responsive, and patient, ensuring all user queries are resolved efficiently.
Support team members frequently go above and beyond to resolve issues, offering personalized and friendly assistance.
Easy-to-use platform with smooth navigation, enhancing the overall user experience.
Highly effective in addressing global employment needs, such as tax management and compliance, making it valuable for small businesses operating internationally.
Occasional delays in resolving issues on public or holiday schedules, leading to minor inconveniences.
Some users mention limited flexibility or dependency on support for solving certain issues that may hinder self-service.
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Showing 11-20 out of 81
M
Marzieh
07/03/24
Prompt reply and being positive and…
Prompt reply and being positive and helpful.
FR
Faaiz Rehman
07/03/24
Responsive and Good Follow Up
They’re really responsive and go the extra mile to follow up and make sure that the query has been answered/issue resolved.
A
Adem
07/03/24
Support is great.
Date of experience: July 03, 2024
AV
Athulya Vanchinathan
07/03/24
5 Star Support
I've been quite anxious in the lead up to my job change, as there was a lot of paperwork that had to be processed correctly. Akshatha was super helpful every step of the way! She was very reassuring. In particular, I appreciated the fact that she checked with specialists and addressed all of my concerns. Thanks for all your help, Akshatha!
MM
Mohamed Moujahid
07/02/24
Everything was top of standards
I recently submit a request for a specific leave to remote support and they quickly responded. Jaime was helpful and friendly when responding to my request. Everything was top of standards.
SD
Sweta Desai
07/02/24
Micaela was fantastic in helping me w/health benefits!
Micaela was fant
A
Amila
07/02/24
Excellent Support Experience
I had a fantastic experience with Remote's customer support, especially thanks to Shameem. They handled my issue efficiently and ensured my payment was processed smoothly. Shameem was patient, understanding, and incredibly helpful. Highly recommend!
D
Delbert
07/02/24
Going above and beyond!
Jennifer Dodo-Okere was amazing! I had an ask which I knew was kind of a stretch. Despite that Jennifer went above and beyond to have it resolved to my satisfaction!
A
Ahmed
07/02/24
Thank you for the swift help and…
Thank you for the swift help and kindness as I sorted everything out! Your support team are very quick to help out, whatever the issue.
L
Luca
07/02/24
Precise and fast
Very precise and fast in providing information and support. Easy and smooth self-employment.
