9.4
Spot Score
Effortlessly manage your remote workforce.
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Starts from $29/employee/month when monthly
Remote has consistently demonstrated excellence in delivering reliable and efficient support solutions to its users. The overwhelmingly positive feedback emphasizes the team's responsiveness, professionalism, and the personal touch provided by individual support specialists like Jaime, Akshatha, Suman, and Shreya. Customers frequently highlight the speed and ...Read more
Exceptional customer support that is quick, responsive, and patient, ensuring all user queries are resolved efficiently.
Support team members frequently go above and beyond to resolve issues, offering personalized and friendly assistance.
Easy-to-use platform with smooth navigation, enhancing the overall user experience.
Highly effective in addressing global employment needs, such as tax management and compliance, making it valuable for small businesses operating internationally.
Occasional delays in resolving issues on public or holiday schedules, leading to minor inconveniences.
Some users mention limited flexibility or dependency on support for solving certain issues that may hinder self-service.
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Showing 1-10 out of 81
L
Larisa
07/06/24
Prompt and very helpful responses
Date of experience: July 06, 2024
SD
Sumit Das
07/05/24
Fast and informative answer to my…
Fast and informative answer to my question.
M
Matteo
07/05/24
Very good experience with the Remote Support
I have a very good experience with the Remote Support. I was supported by Jaime Duran, from the Payroll Client Services Team, and the issue I had was promptly solved.
AV
Archi Villa
07/04/24
Support is really nice and efficient
While I was having some issues regarding my benefits, Micaela from support was prmpt to answer and offer guidance, since today is a US holiday I'll have to wait until the next working day to get a solution. However the support is quick and efficient.
PK
Patrick Kidess
07/04/24
Amazing team who is responsive to customer queries on time..
Amazing team who is responsive to customer queries
J
Joaquin
07/04/24
Had some question about my payslip and…
Had some question about my payslip and fortunately Sheila from Remote Support helped me as soon as I did my question
I
Ivan
07/04/24
I love the support
Date of experience: July 04, 2024
C
Cedric
07/04/24
Great Jaime from Payroll Client…
Great Jaime from Payroll Client Services Team was so patient and concerned by my request. I only have to thank him as i'm sure he will be appreciated by everybody who need to solve a payroll problem. Obrigado Jaime !!!
BC
Brianne Castro
07/03/24
Suman was extremely helpful and…
Suman was extremely helpful and informative. He helped me resolve my issue and was patient and kind to work with. Thank you Suman!
CS
Christopher S
07/03/24
very efficient and reliable
very efficient and reliable. all questions were dealt with quickly and professionally. I would work with them again.
