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AU
Anonymous User
02/16/21
"Very good experience!"
What do you like best about ReminderCall? The customer service is outstanding, and the reliability of the service working. What do you dislike about ReminderCall? The failed appointment text reminders to certain numbers. What problems is ReminderCall solving and how is that benefiting you? Patients remembering their appointments by day and time.
JC
Jeanette C
02/11/21
"Very reliable service and excellent customer service as well."
What do you like best about ReminderCall? Customer service is very knowledgeable and helpful. Reminders go out without fail. Patient's love them. Changing messages is very easy to navigate and quick to do. What do you dislike about ReminderCall? More customizability as far as being able to easily send out various types of messages would be great. Recommendations to others considering ReminderCall: Check it out! What problems is ReminderCall solving and how is that benefiting you? Decreased ...
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JF
Joshua F
02/11/21
"Takes stress off our staff"
What do you like best about ReminderCall? We like our clients to be reminded of their appointment tiles to prevent overbooking and prevent no shows. Remindercall takes away the stress our staff use to take on in order for our clients to have these reminders. Plus it integrates with our software so we extra steps! What do you dislike about ReminderCall? Sometimes the reminders will queue early in the day so changes with our schedule are not reflected in the actual reminders later in the ...
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BR
Bill R
02/09/21
"President"
What do you like best about ReminderCall? set it up and forget about it . it works automatically What do you dislike about ReminderCall? Cannot save more than one outgoing message to choose from What problems is ReminderCall solving and how is that benefiting you? Helps keep appointments
KL
Kate L
02/09/21
"Great Service"
What do you like best about ReminderCall? ReminderCall is an easy and efficient way to send appointment reminders to our clients. We love having this as a resource to send appointment reminders to our clients. The process is simple and fast. What do you dislike about ReminderCall? I would like to see more capability for communication with the client through this service. Recommendations to others considering ReminderCall: If you want a service that is easy to use, this is it! What problems ...
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MA
melinda a
02/09/21
"Reaching many clients at once. Working more efficiently."
What do you like best about ReminderCall? Sending out one message to many clients. And we can have many different categories of texts to use. The categories are very helpful. What do you dislike about ReminderCall? The greatest challenge is being limited in the number of characters we use in the text. Recommendations to others considering ReminderCall: Get on board and make your business/practice more efficient. What problems is ReminderCall solving and how is that benefiting you? We are ...
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BF
Becky F
02/09/21
"Effective text message service agency with a very helpful staff."
What do you like best about ReminderCall? Very easy to send text reminders for client appointments and to receive back either a confirmation or request for us to contact the client. ReminderCall staff has been quick to answer my questions and help me to utilize their services. What do you dislike about ReminderCall? I have not found a problem with using this program in the almost two years that we have used it. What problems is ReminderCall solving and how is that benefiting you? One of the ...
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AH
Ainsley H
02/09/21
"It is an easy product to use!"
What do you like best about ReminderCall? I like that I can log in from any device. I also like that everything goes to my email although patients think we are texting. I don't have to respond right away if I am busy and the messages are securely in my email for future reference if needed. What do you dislike about ReminderCall? I don't like that I can't select patients in my EHR software and quickly send a message. But that is an integration with my software problem. Recommendations to ...
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CH
Chase H
02/09/21
"Great service for an affordable cost."
What do you like best about ReminderCall? By using ReminderCall, I have been able to reduce the work load of my employees, as they no longer have to make personal calls to remind each patient for their appointment. Though automating our text reminders and syncing them with our office calendar, each patient receives a text 48 hours in advance of their appointment (even on the weekends). It has been a huge help to both our office and patients. What do you dislike about ReminderCall? The set ...
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DV
Danielle V
10/12/20
"Great Product & Service"
What do you like best about ReminderCall? The product works great! Its set up within my current EHR, and works without me needing to do a thing! It takes me no extra time, no wondering if the reminders went out...just set it and forget it! And I love that the text reminders come from my office number, and patients can text back when needed as well. Just an all around phenomenal product, that does not break the bank, and does exactly what its supposed to do!! What do you dislike about ...
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