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Referral SaaSquatch - Customer Advocacy Software

Referral SaaSquatch

Drive customer loyalty with SaaSquatch.

4.5

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Referral SaaSquatch offers custom pricing plan

Referral SaaSquatch Reviews & Ratings

4.5

Very Good

Based on 18 ratings & 24 reviews

Rating Distribution

Excellent

(21)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 24

LT

Leena T

09/14/16

5 out of 5

Easier referral system to implement

What do you like best? Their service is exceptional, and I love how simple it was to get the referral program up and running. What do you dislike? Nothing. Feature feedback: It would be great if we could integrate Referral Saasquatch with our NPS app Satismeter so that people could act on their feedback right away. What problems are you solving with the product? What benefits have you realized? WOM is an important channel in our industry and Referral Saasquatch helps us tap into ...

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JR

Jessiah R

09/14/16

5 out of 5

Referral SaaSquatch is a great tool and the team behind it will go above and beyond to help!

What do you like best? Their API is straightforward and simple to understand. I built a custom integration with Referral SaaSquatch and it was a fantastic experience because their devs were able to jump in and show exactly what was needed to get it up and running in our rushed timeline. What do you dislike? I wish they gave me a sweatshirt because that logo is 👌🏼 What problems are you solving with the product? What benefits have you realized? The project required a referral ...

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IC

Internal Consultant in Government Administration

08/26/16

4 out of 5

Great Saas Referral module for small o medium businesses

What do you like best? - Simple and easy to theme, customize and integrate the Referral Saasquatch widget within your own applications - Advanced and easy to understand referral analytics suite - Double-sided incentives - Customized reward options - Ability to integrate with Single Sign On services - Their big sell is on fraud prevention - Personalized and prompt service - Included promotional tools - Social media integration, we have integrated with ...

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CP

Chau P

07/21/16

3.5 out of 5

Referral SaaSquatch Review - Pro & Con

What do you like best? These are among the best thing I like about SaaSquatch: - Automated with the referral tracking and reward fulfillment - Easy to customize referral widget - Report and Analytics Most important: FRAUD PREVENTION, since advertising facing high fraud rate, this is a big plus for their software. Bonus: 30 day free trial What do you dislike? Limited with choices for 3rd party Integration, and the set up for integration is difficult with complicated ...

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RS

Reesa S

12/14/23

5 out of 5

"Intuitive and easy to manage"

What do you like best about SaaSquatch? I love using Saasquatch to manage our customer referral payouts/program. The reward options are diverse and easy to update/change on the fly. You get great insight into the customer's referral status when viewing their profile as well as the customer they referred. This has been a game changer for our Customer Support team to easily resolve customer inquiries. This platform is frequently used and will soon be fully integrated with our new CRM. What do ...

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EJ

Elizabeth J

11/21/23

5 out of 5

"Gets the job done"

What do you like best about SaaSquatch? Ease of Use. Ease of Implementation. ease of intergration What do you dislike about SaaSquatch? There are no complaints at this time Sasquatch has worked perfectly What problems is SaaSquatch solving and how is that benefiting you? It's great for storing information and providing real time actions

AU

Anonymous User

11/20/23

5 out of 5

"Very responsive team!"

What do you like best about SaaSquatch? Responsive team, best-in-class for referral program options What do you dislike about SaaSquatch? Cost could be cheaper, but it still makes sense to use vs. making in-house What problems is SaaSquatch solving and how is that benefiting you? Made it so we don't have to build an in-house solution

NP

Nicole P

05/23/23

5 out of 5

"Great referral program that works"

What do you like best about SaaSquatch? SaaSquatch is very user-friendly and easy to set up. The implementation was smooth, and we have not had any issues with the program at all. What do you dislike about SaaSquatch? I can't think of anything that I can say I particularly dislike about SaaSquatch. I even like the name. What problems is SaaSquatch solving and how is that benefiting you? We needed a clean and easy way for our customers to refer each other and this has successful achieved that.

CO

Chelsea O

05/22/23

5 out of 5

"Automates our referral program"

What do you like best about SaaSquatch? This was a no brainer for our team to implement. We have many robust and successful referral programs for our array of customers and we needed something that could handle processing and managing the rewards and communications. What do you dislike about SaaSquatch? We do have to work with our CSM and support to when would like to kick off something new. They are super helpful and always provide timely support but this program does require initial ...

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AU

Anonymous User

05/18/23

5 out of 5

"Good, growing product"

What do you like best about SaaSquatch? Ease of referral automation, workflow building. Program is growing really well and will be a great program as they grow the product stack. I have not used any other competitors. What do you dislike about SaaSquatch? We lost our CSM and haven't had a dedicated check up. Product and workflow adoption needs to be shown to customers that way we can use the program a bit more effectively What problems is SaaSquatch solving and how is that benefiting ...

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