Referral SaaSquatch Reviews in January 2025: User Ratings, Pros & Cons

"Intuitive and easy to manage"

What do you like best about SaaSquatch? I love using Saasquatch to manage our customer referral payouts/program. The reward options are diverse and easy to update/change on the fly. You get great insight into the customer's referral status when viewing their profile as well as the customer they referred. This has been a game changer for our Customer Support team to easily resolve customer inquiries. This platform is frequently used and will soon be fully integrated with our new CRM. What do ...

"Great service but there is a big learning curve"

What do you like best about SaaSquatch? Tracking user sign ups and the activity required to meet the rewards goal has been amazing. Filtering and seeing the data visualized is rather intuitive, some minor hiccups but overall satisfied with everything. What do you dislike about SaaSquatch? The curve to learn how to implement everything that you need is a bit high. The documentation is useful but still leaves some gaps. The team at Saasquatch is helpful to fill these gaps though. What ...

"Gets the job done"

What do you like best about SaaSquatch? Ease of Use. Ease of Implementation. ease of intergration What do you dislike about SaaSquatch? There are no complaints at this time Sasquatch has worked perfectly What problems is SaaSquatch solving and how is that benefiting you? It's great for storing information and providing real time actions

"Amazing long-term results"

What do you like best about SaaSquatch? The platform allowed us to build the first and the only needed referral program. The level of customization and branding capabilities was the right fit for an enterprise that serves small businesses. The best part is the ease of use for referrers. What do you dislike about SaaSquatch? Can't think of a gap that can't be covered by support or internal workaround. What problems is SaaSquatch solving and how is that benefiting you? Reducing the cost of a lead

"A useful tool for promotion payments"

What do you like best about SaaSquatch? It's very easy to use and very dinamic in order to create differents campaigns. The implementation on my business is very easy, and the support is available all the time. What do you dislike about SaaSquatch? It's very sensitive, so you have topay attention What problems is SaaSquatch solving and how is that benefiting you? With saasquatch we can have all loyalty campaigns so that they have automatic payment. Before using it, we had to resort to ...

"Easy to use with limited issues and quick resolutions when they do arise."

What do you like best about SaaSquatch? It is extremely straightforward to use and visibility is great. What do you dislike about SaaSquatch? It doesn't always sync with our software and we have to back end sync. What problems is SaaSquatch solving and how is that benefiting you? Solving customer retention with rewards program.

"Very responsive team!"

What do you like best about SaaSquatch? Responsive team, best-in-class for referral program options What do you dislike about SaaSquatch? Cost could be cheaper, but it still makes sense to use vs. making in-house What problems is SaaSquatch solving and how is that benefiting you? Made it so we don't have to build an in-house solution

"Great tech and a collaborative team"

What do you like best about SaaSquatch? We've been working SaaSquatch for a few years now - it's great tech and they've been very collaborative as we've continued to scale. I was involved in the scoping process before we signed on with SaaSquatch and they have the best stack, platform and team in my humble opinion! What do you dislike about SaaSquatch? There have been some tech challenges with our platform and how we reward and engage our members that hasn't been a perfect one-size-fits-all ...

"Easy tool and lots of value"

What do you like best about SaaSquatch? SaaSquatch makes it easy for us to offer a customer referral program and connect our participants with the rewards. This software adds so much value to our business that the support team is always quick to respond and will jump on a call whenever we need additional help. We are working to build out a deeper integration to start getting even more value from their service. What do you dislike about SaaSquatch? Nothing I can think of at this time, we are ...

"Great referral program that works"

What do you like best about SaaSquatch? SaaSquatch is very user-friendly and easy to set up. The implementation was smooth, and we have not had any issues with the program at all. What do you dislike about SaaSquatch? I can't think of anything that I can say I particularly dislike about SaaSquatch. I even like the name. What problems is SaaSquatch solving and how is that benefiting you? We needed a clean and easy way for our customers to refer each other and this has successful achieved that.