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AU
Anonymous User
11/10/23
"No more emails of "Is the sync working?", I sleep better at night."
What do you like best about Recursyv? We came from another competing product that caused many emails of "Is the sync working?" which required me to break away from our development work and run down issues. We started with the goal of syncing Salesforce and Autotask and have since expanded to add sync for Intacct and Salesforce. They are my go-to provider on bi-directional syncs, and since it is fully managed, I don't have to break away to investigate things (which hardly happens as the sync ...
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AR
Andrew R
03/20/23
"Great Team, Even Better Products!"
What do you like best about Recursyv? We have been using Recursyv now for 2 years for some custom integration between our EPR software AutoTask and Microsoft Dynamics.
KZ
Katia Z
03/14/23
"Recursyv have been a pleasure to work with, great service!"
What do you like best about Recursyv? We used Recursyv to integrate our Contact Centre platform and CRM Dynamics. Great to work with, knowledgeable, no-nonsense, understood the detail and the complexity. Incredibly patient and professional. Did exactly as promised and accommodated all of our requirements. From the initial engagement to implementation the service was excellent.
AY
Abby Y
03/14/23
"Responsive, skilled group that delivered a custom integration to our exact specifications"
What do you like best about Recursyv? Recursyv did a great job at listening to our custom requirements, delivering a solid product quickly, staying in communication throughout, and making tweaks/changes as we discovered edge cases along the way.
LB
Liz B
09/08/22
"Real People - Great Customer Service - Dan Hawkins (Super Dan) is amazing! Autotask & ServiceNow"
What do you like best about Recursyv? No More... Email Integration, Duplicate Tickets, Working in a Customer Ticketing System, Reports to Match Tickets Real people!
NR
Nick R
05/18/22
"Great Service from Recursyv!"
What do you like best about Recursyv? Recursyv assisted us through a significant cloud migration D365 project from initial requirements discovery, through to integration implementation and also played a big part in supporting us through the data migration. Throughout the process, Recursyv (Jon & Dan) were very detail-oriented and made these aspects of the project very simple for us. At each stage, we knew we were in good hands as the quality of work they were producing was faultless and ...
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AU
Anonymous User
05/03/22
"Recursyv has been awesome to work with"
What do you like best about Recursyv? The professionalism and understanding of business processes What do you dislike about Recursyv?
AU
Anonymous User
03/23/22
"Excellent product and after sales support. Highly recommended"
What do you like best about Recursyv? We use the Recursyv Platform to integrate Autotask with Dynamics 365 for multiple entities, ensuring data is correct in both these essential systems. Recursyv have been easy to engage with, and have excellent technical knowledge of integrations, especially within Service Desk and CRM environments. Having a dedicated Technical point of contact is also a huge benefit – I would highly recommend
RD
Robert D
11/15/21
"Review on Autotask / Jira integration"
What do you like best about Recursyv? This Autotask / Jira integration was something we had started some 18 months ago; there was no automated system available to us at the time. So we had to create multiple workflow rules within Autotask to achieve what we were trying to acomplish. However, we recently discovered that Recursyv had an automated integration tool to support the full integration we required.
TL
Thibaut L
09/24/21
"An excellent work experience"
What do you like best about Recursyv? They focus on customers happyness, and the fact that the support team is very reactive What do you dislike about Recursyv?