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9.3/10

Spot Score

Reamaze - Help Desk Software

Reamaze

Revolutionizing customer support for seamless communication.

4.6

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Starts from $27.55/User/Month when Billed Yearly

Reamaze Reviews & Ratings

4.6

Excellent

Based on 143 ratings & 139 reviews

Rating Distribution

Excellent

(108)

Very Good

(25)

Good

(4)

Poor

(2)

Terible

(0)

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Showing 5-6 out of 139

M

Molly

07/31/20

5 out of 5

High quality platform for chatting and emailing

PROS & CONS What are the best aspects of this product? This tool is very neat, and it helps us in sorting out a lot of items and messages. It has useful report system and alert too. What aspects are problematic or could work better? Downloading reports and emails that have accumulated over a month consumes too much time. Improving such download speed can do big changes to this tool. What specific problems in your company were solved by this product? We love this tool because it is ...

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L

Lia

07/20/20

5 out of 5

Helps us offer better support services

PROS & CONS What are the best aspects of this product? Re:amaze has a chat system that is flexible enough for us to communicate well with clients, and features reliable history for clarifying some points in a conversation. The platform also works well with other tools, such as for managing ads and sales as well as for data storage. This means we only need to use one dashboard to do multiple tasks and manage tons of information. Plus, its helpdesk support team is reliable enough, since ...

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