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ReadyMode (formerly Xencall) offers custom pricing plan
Based on recent user reviews, Readymode is hailed for its excellent customer service, user-friendly interface, and efficient dialing capabilities. Customers appreciate the ease of use and setup of the dialer software, along with its competitive pricing. The platform stands out for its top-notch customer support, with users praising the responsiveness and support ...Read more
Excellent customer service and communication, with quick responses and assistance.
Customizable scripts for different campaigns, enhancing flexibility and lead management.
Real-time and past-time reporting for monitoring system performance.
Helpful and knowledgeable support team, assisting with setup and usage.
Intimidating user interface, difficult to use with cluttered menus and links.
Limited support for inbound text messages.
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Showing 61-70 out of 75
JA
Jan Amil
06/11/19
Customer Support is very polite and…
Customer Support is very polite and respond quickly. Many issues was able to fixed because of them!
G
Grace
06/11/19
Best Customer Service one could ask…
Best Customer Service one could ask for. Thank you always for making our lives easy. God bless you.
JW
Jake Washburn
05/06/19
Extremely Difficult to Use and Poor Customer Service
PROS & CONS What are the best aspects of this product? Multiple dialing lines, unlimited users, a lot of advanced capabilities. What aspects are problematic or could work better? The user interface is very difficult to use even after I watched the self service videos and read through the guides multiple times. There are several menus with links and drop downs that are not clearly marked, the interface is very clunky and cluttered. I thought I had the dialer setup correctly multiple ...
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EE
ERUS ENERGY
03/12/19
Maria is great and has been a huge…
Maria is great and has been a huge asset in our joining Xen Call!!!Thank you keep it up
BA
Brandon Atkinson
03/10/19
Great CRM dialer platform!
Great CRM dialer platform that can be customized to how you do business. Tech support is great, and they offer a portal to all their customers that allows you to make "Feature Requests" to the dialer for developers to review, and if viable for the system, will get developed. They listen to their customers, which is a big reason why I love this dialer. They are very affordable and easy to work with in all aspects of the company. All in all, a great platform, supported by a ton of great people!
CT
Chad Teague
03/08/19
I have been using Xencall for over a…
I have been using Xencall for over a year. I have recommended it more than 5 other companies. Great software, even better personnel. Thank you, I make a lot of money using this dialer!Chad Teague
DD
Don Dewberry
01/22/19
great customer service and tech…
great customer service and tech support. I have been a very satisfied client for over 4 years The Dana West Group
TC
Tony Cadieux
12/05/18
Great company
Great company! Great service! Really good product.
JH
John Hall
11/30/18
I highly recommend Xencall for all your…
I highly recommend Xencall for all your call center, automation, and reporting needs. We have been a Xencall client for over 6 years. They are comparable to popular systems like Five9, more affordable, better customer service.I am thankful for the personalized support from Maria Porco and Alexis.
BP
Barry-Lee Pace
10/05/18
This company has amazing SaaS Platform…
This company has amazing SaaS Platform and outstanding support.