ReadyMode (formerly Xencall)

Possible Improvements

I just really hate that I am not able to use my cell phone with this software. I would really love to be able to select "last call" and then have any further incoming phone calls transferred to my phone while I am away from my desk. I also dont like that this software is not compatible with podio and most investors use podio.

Extremely Difficult to Use and Poor Customer Service

PROS & CONS What are the best aspects of this product? Multiple dialing lines, unlimited users, a lot of advanced capabilities. What aspects are problematic or could work better? The user interface is very difficult to use even after I watched the self service videos and read through the guides multiple times. There are several menus with links and drop downs that are not clearly marked, the interface is very clunky and cluttered. I thought I had the dialer setup correctly multiple ...

The Audio is very Bad.

The Audio is very Bad.

Extremely Difficult to Use and Poor Customer Service

PROS & CONS What are the best aspects of this product? Multiple dialing lines, unlimited users, a lot of advanced capabilities. What aspects are problematic or could work better? The user interface is very difficult to use even after I watched the self service videos and read through the guides multiple times. There are several menus with links and drop downs that are not clearly marked, the interface is very clunky and cluttered. I thought I had the dialer setup correctly multiple ...

Poor Service and Communication

The worst experience I have ever had with a dialer. I was passed around to so many people. They didn't understand our business though promising us the world. They kept using multi-line dialer ever tho I explained in detail we were business to business. They also messed up our data and offered no refund. A technical issue took between a week and a month to address. My company often had to find a problem for them. Would not reccommend it.

excellent customer service and…

excellent customer service and outstanding dialer software.

customer service and communication are…

customer service and communication are top notch! I certainly would recommend ready mode to anyone trying to run a dialer!

Best Dialer around

Easy to use and easy to set up. Can't be the price for predictive dialer.

Great customer service super nice…

Great customer service super nice people and sales reps, alway on top of it. Mike Li was great and has done everything in a timely manner, this is the best dial I have ever worked with. Nothing else compares. I have zero complaints.

Great Customer Service

The customer service is very helpful.