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ReadyMode (formerly Xencall) offers custom pricing plan
Based on recent user reviews, Readymode is hailed for its excellent customer service, user-friendly interface, and efficient dialing capabilities. Customers appreciate the ease of use and setup of the dialer software, along with its competitive pricing. The platform stands out for its top-notch customer support, with users praising the responsiveness and support ...Read more
Excellent customer service and communication, with quick responses and assistance.
Customizable scripts for different campaigns, enhancing flexibility and lead management.
Real-time and past-time reporting for monitoring system performance.
Helpful and knowledgeable support team, assisting with setup and usage.
Intimidating user interface, difficult to use with cluttered menus and links.
Limited support for inbound text messages.
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Showing 51-60 out of 75
P
Pandhleadservices
08/29/19
Tech Support is always helpful and…
Tech Support is always helpful and accessibleThe dialer is a good and gives very good performanceBilling is always helpful too
J
Justin
08/29/19
XENCALL REVIEW OF SUPPORT AND SYSTEM
I have dealt with MULTIPLE dialer, CRM, and even created my own with my skilled developers for over a year... Once I saw an affiliate using Xencall I was hooked from day 1. He didn't offer the ALL in one system, it sold itself! My high power dialing and unorthodox system has had GREAT success, the support team that has been dealing with me has been EXTREMELY helpful in our communication to get my workflow perfected! I am happy to have found a team and system who have eased my stress and ...
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B
Bill
07/29/19
It's been pretty good
It's been pretty good. On occasion have connection issues where we have to restart.
DS
Doug Sims
07/26/19
Much better than manual dialing
Much better than manual dialing. My assigned specialist, Matthew Seagle, has been very quick to respond to questions/issues. Functionality is good. The user interface could look better and be easier to navigate, especially for the manager account. They supply several videos with instructions for various things, but I think it would be better to just make it easier, more intuitive, in the first place. My agents like it. Much easier for me to manage callbacks, etc, when an agent is terminated ...
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JR
joanne Rathmann
07/19/19
awesome customer svc
awesome customer svc
C
Clayton
07/19/19
great company helps us in every way…
great company helps us in every way possible
D
Dlstring
07/19/19
It has a bit of a learning curve but…
It has a bit of a learning curve but their support staff is excellent and readily available for help. I highly recommend XenCall for your marketing needs.
AZ
Andrew Zamora
07/08/19
I've been using Xencall for years in…
I've been using Xencall for years in many different settings. I recommend it to everyone I know that has any need for VOIP service. The customer support is very knowledgeable and the whole staff very professional.
AP
Acan Property Solutions
07/08/19
Just what your company needs.
Xencall have been a great addition to business. I like the customization of everything. I feel more confident now because I have to tools or can create just the right call flow that I need so that no lead is left behind. I love the callback and calendar feature that counts down to when you need to call or follow up with that lead again. Customer support is fast and will quickly get all of your questions answered so that you can get back on the phones. It is a robust full service system.
RF
Rodrigo Figueroa
07/08/19
Great system user friendly
Great system user friendly