Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Reachdesk review"

What do you like best about Reachdesk? Easy access and I haven't had any issues using it for my clients What do you dislike about Reachdesk? I would like the campaigns to be added automacally from SF What problems is Reachdesk solving and how is that benefiting you? Gift cards for my clients, I love how they work

"Easy, timesaving software"

What do you like best about Reachdesk? I like how versatile the platform is, it's useful fore pretty much every department in the company. For both internal and external gifting. We also use the warehouse facility which makes global sending much easier! I have regular catch ups with the teams and they always give helpful and insightful advice. What do you dislike about Reachdesk? The only area of improvement that I would like to touch on is the submission of the forms for the inventory, ...

"Easy, timesaving software"

What do you like best about Reachdesk? I like how versatile the platform is, it's useful fore pretty much every department in the company. For both internal and external gifting. We also use the warehouse facility which makes global sending much easier! I have regular catch ups with the teams and they always give helpful and insightful advice. What do you dislike about Reachdesk? The only area of improvement that I would like to touch on is the submission of the forms for the inventory, ...

"Reachdesk has made our client gifting seamless"

What do you like best about Reachdesk? Ease of use, interoperability of the platform to connect with our CRM & access to hundreds of gifts! What do you dislike about Reachdesk? Not having a balance to send gifts to my clients! What problems is Reachdesk solving and how is that benefiting you? Able to quickly send clients direct mail gifts, relieving the team of 1-1 client gifting.

"Reachdesk has made our client gifting seamless"

What do you like best about Reachdesk? Ease of use, interoperability of the platform to connect with our CRM & access to hundreds of gifts! What do you dislike about Reachdesk? Not having a balance to send gifts to my clients! What problems is Reachdesk solving and how is that benefiting you? Able to quickly send clients direct mail gifts, relieving the team of 1-1 client gifting.

"Variety is the Spice of Life"

What do you like best about Reachdesk? I like the variety of options one has when it comes to gifting. Having Green sustainable options is great too What do you dislike about Reachdesk? The only downside is the risk of it being seen to be a coercive incentive however that's down to user intellect What problems is Reachdesk solving and how is that benefiting you? Enabling a limited Corporate Gifting Budget

"A great value add to my prospecting process"

What do you like best about Reachdesk? 1. Integration with SFDC and Outreach to easily import contact information 2. Menu options to quickly pick their gift and send. What do you dislike about Reachdesk? I haven't figured out how to change the templated email to match my personal writing style. What problems is Reachdesk solving and how is that benefiting you? Sending a small thank-you gift card ahead of prospect discovery calls is a great way to increase show-rates and good will during a ...

"Attention to our customized needs for a professional gifting platform ideal"

What do you like best about Reachdesk? Quick response Broad gifting options Platform ease of use Complimentary storage of branded merchandise What do you dislike about Reachdesk? Branded merchandise storage a bit disorganized What problems is Reachdesk solving and how is that benefiting you? Appropriate incentives for prospects to learn more about our solutions

"A great tool - could still use some improvements"

What do you like best about Reachdesk? Reachdesk makes it easy to send potential customers and current customers gifts. I have a budget each month to work from and with a couple of clicks, the gift is in their inbox. What do you dislike about Reachdesk? Functionality-wise, it would be great if I could sort my list of sends to see only the people who didn't accept the gifts, click on the person's name, and send again. Right now, I can filter the sends, and click on someone's name to see the ...

"Great Customer Support!"

What do you like best about Reachdesk? I am always impressed by how helpful and quick Customer Support is in Reachdesk. They go above and beyond to help make the user experience fantastic. At one point, I reached out to a Customer Support rep through chat but struggled to apply the how-to gifting documentation to my unique needs. The agent jumped on a video call with me to walk me through potential solutions. I discovered a new solution that was even better than what I originally had in ...