Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Fantastic platform for gifting and sampling"

What do you like best about Reachdesk? Access to the warehouses in the EU, UK and US have made shipping samples and goodies extremely easy. We particularly love not having to get the customer's shipping addresses and leaving it all up to them. Great integrations with the shipping information - all accessible in one view. Reachdesk's wallet system is the best I have used in B2B software - it is extremely easy to set up individual budgets for users and departments - ensuring funs are only ...

"Ease of gifting"

What do you like best about Reachdesk? Data driven gifting has resulted in some meaningful conversation What do you dislike about Reachdesk? Costly, can only be used for selected prospects and clients What problems is Reachdesk solving and how is that benefiting you? Ability to make sure my gift is not lost in the mail or have reached the right person.

"Ease of gifting"

What do you like best about Reachdesk? Data driven gifting has resulted in some meaningful conversation What do you dislike about Reachdesk? Costly, can only be used for selected prospects and clients What problems is Reachdesk solving and how is that benefiting you? Ability to make sure my gift is not lost in the mail or have reached the right person.

"E-Gifting Options are great and the customer support chat is extremely helpful and responsive"

What do you like best about Reachdesk? Anytime I have an issue, the chat feature is always so knowledgable and helpful in fixing the issue. I also love the ability to send gift cards across multiple regions/currencies. What do you dislike about Reachdesk? It can be difficult to get payment in advance for certain projects. The process for ordering swag is also not consistent across different countries. For example, some items I like from US lookbook cannot be sent to EMEA which causes ...

"Great platform, Amazing customer support"

What do you like best about Reachdesk? Great catelogue range, the most amazing customer support and sucess teams What do you dislike about Reachdesk? It can be tricky to find what you want to send, there are lots of options within the catalogue What problems is Reachdesk solving and how is that benefiting you? Small rewards for SDR and email campaigns, but mostly for partner days and incentives

"Great platform, Amazing customer support"

What do you like best about Reachdesk? Great catelogue range, the most amazing customer support and sucess teams What do you dislike about Reachdesk? It can be tricky to find what you want to send, there are lots of options within the catalogue What problems is Reachdesk solving and how is that benefiting you? Small rewards for SDR and email campaigns, but mostly for partner days and incentives

"Reach/Shout Out for Reachdesk!"

What do you like best about Reachdesk? It's a dead simple software application to get going with. This isn't something your sales team should need a lot of training and reinforcement on - it's super straightforward and has the right tools and integrations between web app, chrome/browser extension, lightweight/one-click install connectors for tools like Salesloft, Outreach and Salesforce. This has been a meaningful addition to our tech-stack and our sales process more generally! I also want ...

"Easy to use and great data!"

What do you like best about Reachdesk? Their customer service is what sets them apart and why we choose Reachdesk as a partner. We've worked with other gifting vendors in the past, and the way Reachdesk has organized its onboarding is very hands-on to increase adoption, and the integration with Salesforce (and beyond) won us over. The support to ensure our team launched successfully meant a lot, and we are already seeing a positive ROI. Plus, our clients and prospect really appreciate the ...

"Easy to use and great data!"

What do you like best about Reachdesk? Their customer service is what sets them apart and why we choose Reachdesk as a partner. We've worked with other gifting vendors in the past, and the way Reachdesk has organized its onboarding is very hands-on to increase adoption, and the integration with Salesforce (and beyond) won us over. The support to ensure our team launched successfully meant a lot, and we are already seeing a positive ROI. Plus, our clients and prospect really appreciate the ...

"Reachdesk review"

What do you like best about Reachdesk? Easy access and I haven't had any issues using it for my clients What do you dislike about Reachdesk? I would like the campaigns to be added automacally from SF What problems is Reachdesk solving and how is that benefiting you? Gift cards for my clients, I love how they work