Reachdesk

"Great concept and useful but still lack some features"

What do you like best about Reachdesk? The support from the team is great and normally very responsive to solve issues. I like that new marketplace items are added regularly and that the team is constantly looking for feedback to improve. What do you dislike about Reachdesk? There are still features which would be great to see - e.g. sending personalised notes with our own designs, having more marketplace options (which aren't costly), having visibility on how a bundle campaign is packaged ...

"We have experienced significant issues associated with the warehouse move"

What do you like best about Reachdesk? International shipping capabilities, assistance with sourcing promotional products, the landing pages, e-gift cards has nice array of options What do you dislike about Reachdesk? Marketplace is lacking in Mexico and India; repeated error messages when sending e-gift cards; new warehouse experience has been awful - lost inventory, wrong shipment orders, delayed shipment orders for unknown reasons; an order from October still hasn't been shipped, but the ...

"Great idea, not easy to use"

What do you like best about Reachdesk? That you don't have to expense gift cards and you can send them right to the employees What do you dislike about Reachdesk? It's a bit of a confusing platform to use. What problems is Reachdesk solving and how is that benefiting you? Sending gifts without having to source several vendors.

"This platform is a treat in marketing!"

What do you like best about Reachdesk? It is a user-friendly platform, and the process is easy. Plus, the team are very quick at responding! What do you dislike about Reachdesk? redemption rate issues on physical gifts What problems is Reachdesk solving and how is that benefiting you? -it's a good way to do a follow-up activity, and it helps with event registrations sending a small treat before it or upon signing up

"Reachdesk: good potential"

What do you like best about Reachdesk? EMEA marketplace options, integration with Salesforce, reporting, the fact that gift cards don't expire if not used What do you dislike about Reachdesk? No marketplace for Latin America and APAC, customer service could improve Recommendations to others considering Reachdesk: Good solution for direct mail automation, nice interface and marketplace, support could be improved. What problems is Reachdesk solving and how is that benefiting you? We were ...

"SDR USE CASE"

What do you like best about Reachdesk? A new way to get prospects to respond, customize gifts What do you dislike about Reachdesk? hard to send international gifts, lots of prospects in Canada and London Recommendations to others considering Reachdesk: Where are your prospects located What problems is Reachdesk solving and how is that benefiting you? Getting to have conversations with executives

"If I had the chance, I would have picked their competitor."

What do you like best about Reachdesk? nice ux & ui of the platform good support What do you dislike about Reachdesk? the selection you find in the market place is not that good, many items are extremely expensive, for countries like Germany where you cannot legally send more things above a certain amount, you will find nothing. every country has it's own marketplace, super difficult to run European campaigns. What problems is Reachdesk solving and how is that benefiting you? conversion - ...

"helpful"

What do you like best about Reachdesk? It makes it really easy to send giftcards and its nice that it provides the security that if the prospect doesn't open the email, you don't get charged for the giftcard What do you dislike about Reachdesk? I want to be able to use it without including it in a sequence What problems is Reachdesk solving and how is that benefiting you? saving money

"A great idea but the platform could be easier to use"

What do you like best about Reachdesk? The amount it increase my show rate in my sdr role What do you dislike about Reachdesk? The user friendlyness of the platform is poor What problems is Reachdesk solving and how is that benefiting you? It has increased my no show rate hugely

"Good tool for BDRs"

What do you like best about Reachdesk? Its a fun way for more junior sales people or BDRs to engage people, which unfortunately I am not. What do you dislike about Reachdesk? Not for someone at my level to be sending out vouchers and I definitely do not think it works for C-level. also people are seeing it as a 'sales' trick and bribe, so there is a think line. Recommendations to others considering Reachdesk: Its a BDR tool. What problems is Reachdesk solving and how is that benefiting ...