Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Essential for humanising your sales and marketing"

What do you like best about Reachdesk? Our Sales and Business Development reps were struggling to engage with senior decision makers. Reachdesk allows us to cut through the clutter and break through to cold prospects and accelerate deals in a human and personal way. As a sales manager I can allocate budgets for my team and allocate relevant items so direct mail and gifting can be done in a controlled and consistent way. Even better, I can track ROI in real time via the Salesforce ...

"Facilitates an efficient prospecting process"

What do you like best about Reachdesk? The ease of use is the biggest selling point as the platform unites multiple channels of prospecting into one, easy-to-use hub. What do you dislike about Reachdesk? You cannot yet edit the colour scheme within the product, although in truth this is a very minor aspect. Nothing functionally limits the user. What problems is Reachdesk solving and how is that benefiting you? Empowering members of the business development team to own their own outreach ...

"Fantastic product! Very simple & easy to use :)"

What do you like best about Reachdesk? Simplicity of the tool. Nice UI and easy for the team to pick up. Very smooth integration with Salesforce and Outreach. Onboarding was straight forward and the customer success team are always available to help with any questions. This has changed how we send direct our direct mail and marketing campaigns, allowing us to break through the noise engage with prospects and keep customers front of mind! What do you dislike about Reachdesk? Nothing so far - ...

"A must have with exceptional support."

What do you like best about Reachdesk? Being able to re-engage with prospects, lower drop out rates to meetings and provide a unique experience to prospects. It's SO easy to use with wonderful support to boot. We have seen an increase in meeting attendance and significant engagement boosts. The entire team from Alex, Meelan and Jenny have gone above and beyond to ensure we're getting the most value out of the platform. What do you dislike about Reachdesk? Honestly.. Nothing. We've had an ...

"A necessary adaptation in the 2020 sales world"

What do you like best about Reachdesk? I love the flexibility that the service offers - from an SME to an enterprise, you will always need to stand out. Reachdesk enables exactly that. What do you dislike about Reachdesk? The only slight difficulty with a service like this is that there is no way to guarantee business has been achieved through it. However, we A/B tested and found extremely positive results and took the leap of faith. Have not looked back since. Sales in 2020 requires ...

"Power direct mail engagement"

What do you like best about Reachdesk? Great ease of use accross the web interface and chrome extension, as well a the campaign mode What do you dislike about Reachdesk? I would like more font choices and customisation on the 'hand-written' notes Recommendations to others considering Reachdesk: To see the true value of this (in EMEA), speak to users of their competitor, Sendoso, about how that works (or doesn't!). What problems is Reachdesk solving and how is that benefiting you? Direct ...

"Great tool - great service"

What do you like best about Reachdesk? Reachdesk really go out of their way to make things work for your system, we have quite a unique use case for the tool and the team have worked with us relentlessly to get it functional What do you dislike about Reachdesk? Does not 100% work for our Salesforce at the moment but I know it will get there very soon What problems is Reachdesk solving and how is that benefiting you? Ease of use and automation was a difficulty within the team - Reachdesk ...

"Great tool - great service"

What do you like best about Reachdesk? Reachdesk really go out of their way to make things work for your system, we have quite a unique use case for the tool and the team have worked with us relentlessly to get it functional What do you dislike about Reachdesk? Does not 100% work for our Salesforce at the moment but I know it will get there very soon What problems is Reachdesk solving and how is that benefiting you? Ease of use and automation was a difficulty within the team - Reachdesk ...

"Good"

What do you like best about Reachdesk? Easy to use and Salesforce integration is great What do you dislike about Reachdesk? Some items are overly expensive e.g. Cupcakes Interface is basic What problems is Reachdesk solving and how is that benefiting you? Great way to restart a conversation or add a personal touch

"Amazing Team and Even Better Product! "

What do you like best about Reachdesk? Reachdesk can be used across the entire funnel. It is being used by our Customer Success team, SDRs and AE team. For our Customer Success Team, we sent gifts to 10 MIA clients and 8 of them responded, we had tried every possible method previously with no success. For our Account Executive team, we could directly attribute 3 deals to Reachdesk out of 6 gifts sent (during the first month) and for our SDR team we broke into accounts we had little success ...