Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"A great platform for successful direct mail campaigns"

What do you like best about Reachdesk? The platform is very user-friendly to start using. In addition, they have really impressed with with their customer service and attention to detail when we were setting up our first campaigns. Previously, we'd spend a huge amount of time and resource packing direct mail campaigns in-house, but the platform has allowed us to scale our campaigns and run them with just a click of a button. I also like the handwritten note feature, which makes the sends ...

"Reachdesk is amazing!"

What do you like best about Reachdesk? Reachdesk platform is absolutely user friendly (only takes a few minutes to actually understand how it works) and makes your job so much easier, as automates all the steps that would usually take a long time (such as collecting all the contacts and addresses and inserting them automatically). Additionally, it is really easy to track everything that you sent and if people used it or not. It offers an opportunity to give to prospects some incentive to ...

"High quality personalized outreach in minutes"

What do you like best about Reachdesk? With Reachdesk there is no packing or shipping, just clicking. The amount of time I have saved is ridiculous. I am now able to send 20 packages out in a fraction of the time it took me to send just one previously. Handwritten notes accompany the highly personalized gifts to add that important human touch. Now there is much less friction or hesitation when it comes to gifting the right client at the right time. What do you dislike about Reachdesk? My ...

"High quality personalized outreach in minutes"

What do you like best about Reachdesk? With Reachdesk there is no packing or shipping, just clicking. The amount of time I have saved is ridiculous. I am now able to send 20 packages out in a fraction of the time it took me to send just one previously. Handwritten notes accompany the highly personalized gifts to add that important human touch. Now there is much less friction or hesitation when it comes to gifting the right client at the right time. What do you dislike about Reachdesk? My ...

"Up and Coming "

What do you like best about Reachdesk? The user interface is very clear and intuitive, but it helps easily onboard your team as everything is very intuitive. The customer service is fantastic, especially for being based out of the UK and working with US companies. What do you dislike about Reachdesk? The platform needs some quality of life improvements for things like managing users more in-depth, access to tracking numbers and sorting through sends/deliveries. On the other hand, they have ...

"Leading commercial team for Series B backed SaaS for Retailers"

What do you like best about Reachdesk? Differentiation of message. Personalised direct mail is underutilised and helps us to stand out from the crowd, both when prospecting and nurturing open opportunities, all at scale. What do you dislike about Reachdesk? They could have a larger variety of gifting options, but this is something they are actively working on. What problems is Reachdesk solving and how is that benefiting you? It helps us get more leads and has contributed to us close more deals.

"How ReachDesk brings prospecting into the physical realm"

What do you like best about Reachdesk? How sending a physical gift to multiple prospects can be as easy as sending them an email. What do you dislike about Reachdesk? Sometimes ordering gifts seems a bit clunky. (I've only done this once). The one gift in the warehouse has been stuck in processing for a little while now. This seems incredibly lazy, but I think the next step for ordering gifts etc. would be to have an excel sheet where you select your gifts, what you want to send with it ...

"Usage of Reachdesk on testing "

What do you like best about Reachdesk? Our Direct Marketing Platform integrates seamlessly with your CRM, Marketing and Sales Engagement Platforms allowing sales and marketing professionals to send and measure direct mail marketing campaigns at scale. What do you dislike about Reachdesk? Some times while testing observed the integration between different channels is quite cumbersome What problems is Reachdesk solving and how is that benefiting you? Organize huge data with all departments.

"My team are obsessed with it! "

What do you like best about Reachdesk? The Reachdesk team are incredibly responsive when it comes to helping you get onboarded and in day-to-day use of the platform What do you dislike about Reachdesk? Not much to say here - it was missing some features at the start, but they've released new things really quickly What problems is Reachdesk solving and how is that benefiting you? I used to handle all our direct mail in-house, which meant a huge loss of time for my small Marketing team as ...

"Essential for humanising your sales and marketing"

What do you like best about Reachdesk? Our Sales and Business Development reps were struggling to engage with senior decision makers. Reachdesk allows us to cut through the clutter and break through to cold prospects and accelerate deals in a human and personal way. As a sales manager I can allocate budgets for my team and allocate relevant items so direct mail and gifting can be done in a controlled and consistent way. Even better, I can track ROI in real time via the Salesforce ...