Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"A brilliant platform with a lovely team!"

What do you like best about Reachdesk? Reachdesk has been invaluable , saving me time and helping my brand stand out. The integration with my CRM has made it straight forward to target customers and track my campaigns both in the UK and US whilst still giving a personal touch. The platform is really user friendly and any queries have been answered speedily by the team. A really useful tool! What do you dislike about Reachdesk? Not a dislike as such but it would be great to be able to top up ...

"Awesome Technology, Great People at ReachDesk for Support - Time saver & ease of use."

What do you like best about Reachdesk? The best thing about ReachDesk Platform is the ease of use for the SDRs and our Marketing team to send items, The amount of work for us involving Direct Marketing has been reduced to more than half, as much as 80%-90%, the warehouse functionality enabled us to send our own items to be added in the platform and send them, which we can track and report on using Salesforce (our CRM) - Awesome! I can't emphasize enough the amount of time we were able to ...

"Tremendous tool to stay in the minds of your prospects"

What do you like best about Reachdesk? I love the selection of parcels Reachdesk allows you to send. The updates on the status of the items you have sent are great for notifying people that there is something in the mail for them. We were able to gift all of our current clients during the Holiday season. As well as send gifts to prospects we hoped would take a meeting with us during their busy season. I am very pleased with the capability as a Admin to distribute Reachdesk funds to the ...

"Reachdesk analysis"

What do you like best about Reachdesk? We have benefited the most from the scalability of the product across our offices in Europe and the US. Over 15 sales and BD reps have the ability to use and leverage the tool to increase meetings, sales and upsells. In addition, our team have been able to add their own personality to the products we deliver and send to prospects and clients. We have saved a huge amount of time from being able to leverage technology to drive our ABM efforts. Previously ...

"Reachdesk platform review"

What do you like best about Reachdesk? * Excellent CX * Hugely efficient ABM + DM gifting * Fully integrated into sales workflow *Super easy to create triggered campaigns. I have been working with Reachdesk for over a year now. Being an advocate for DM I always loved the idea of sending something physical to a prospect, a personalised notebook, a case study and even a coffee voucher. Reachdesk allows for highly targeted gifting and DM which is trackable. You can record and quantify ROI ...

"Easy-to-use Direct Mail Platform"

What do you like best about Reachdesk? Allows you to effectively scale the use of direct mail. No more time-consuming trips to the post office! What do you dislike about Reachdesk? There are a few items I'd like that aren't yet included in the gift library. However, it's constantly expanding. Recommendations to others considering Reachdesk: Ensure your Sales Development team use Reachdesk as part of a well-structured prospecting cadence. What problems is Reachdesk solving and how is that ...

"Easy to use and effective"

What do you like best about Reachdesk? It is easy to use and efficient - especially with the Salesforce/Outreach integration. It takes the admin out of DM camapigns with all of the results. The team are also really responsive and helpful and have offered us lots of tips and training. What do you dislike about Reachdesk? Whilst it is useful, the Chrome extension could be easier to use, especially when switching between tabs to capture information. Recommendations to others considering ...

"What's not to love?"

What do you like best about Reachdesk? This is pretty simple. If you're in the business of selling something, Reachdesk is really a no-brianer. Reachdesk has allowed me to be an efficient gifter without leaving my computer. I've had so many clients and prospects say, "this is something new we've never seen before." Prospects salivate over delivered gifts. This is a great way to build rapport with a prospect. People don't forget about gifts, especially when they are sitting in their office ...

"Reachdesk makes it easy!"

What do you like best about Reachdesk? Reachdesk is a fantastic tool for those in any sort of sales role. Reachdesk makes it easy to send just about anything to just about anyone, greatly increasing calls to action in marketing and development campaigns. What do you dislike about Reachdesk? The UI is a little sparse and some things that should be intuitive aren't. Recommendations to others considering Reachdesk: Find unique products to send! What problems is Reachdesk solving and how is ...

"A great platform for successful direct mail campaigns"

What do you like best about Reachdesk? The platform is very user-friendly to start using. In addition, they have really impressed with with their customer service and attention to detail when we were setting up our first campaigns. Previously, we'd spend a huge amount of time and resource packing direct mail campaigns in-house, but the platform has allowed us to scale our campaigns and run them with just a click of a button. I also like the handwritten note feature, which makes the sends ...