Reachdesk

"Depends what you're trying to do"

What do you like best about Reachdesk? Sending e-vouchers is great, you can create a link which can then be included in an email from a member of your company. The quality of gifts on the marketplace is high, there are some very nice products e.g. Bloom and Wild. CSM very helpful. What do you dislike about Reachdesk? I'm not confident sending physical gifts across an EU border anymore as I had one arrive that asked the recipient to pay the import fees. Also, you cannot create a link for ...

"Client gifting made easy and stress-free!"

What do you like best about Reachdesk? Being able to send gifts to clients even if I don't have their address, the wide variety of items, updates when the gift has been received. Overall it's easy to use and takes a lot of guesswork out of gifting, so you can be sure that your gift ends up with the intended recipient! What do you dislike about Reachdesk? I wish there was a way to click on the product and get a description of what is included (other than just a picture). Sometimes I want to ...

"Great concept - limited during covid"

What do you like best about Reachdesk? The personalisation means you often get a response good or bad. What do you dislike about Reachdesk? Sometimes it feels slightly like a bribe and not a value add message but it gets attention. Recommendations to others considering Reachdesk: Use their team to help - the more the better What problems is Reachdesk solving and how is that benefiting you? It gets the attention of prospects and increases reply rates

"handy tool"

What do you like best about Reachdesk? It's a very easy way to gift anything to a prospect What do you dislike about Reachdesk? there could be more input in terms of creative campaigns What problems is Reachdesk solving and how is that benefiting you? Providing an easy way to gift

"'Tis the Season to Reach New Heights"

What do you like best about Reachdesk? The major components that I enjoyed best are the International Shipping Capabilities and Constant addition of new gifts/items to send. Even with each of these awesome solutions, I think the best part additionally is the Fantastic account support - this is a team that is there for you 24/7 and goes above and beyond to make sure you feel satisfied with the product and answering any technical questions. We're still implementing the tool and pushing ...

"SDR"

What do you like best about Reachdesk? The ability to provide our leads with content beyond info on our company. It seems like a great way to reach out to a lead that we have not spoken to in a while and "warm them up". It is also nice how the software seamlessly integrates with the salesforce crm. On top of that our team likes how we can customize each reachdesk message, or if we want to create our own email, we can copy the link to the giftcard and add it with a hyperlink. What do you ...

"Great for building connections with customers"

What do you like best about Reachdesk? I like how easy it is to send a thoughtful gift or gesture for customers. A small act of kindness goes a long way! What do you dislike about Reachdesk? Would love if there was a better way to transfer between currencies - we work with CAD and USD customers What problems is Reachdesk solving and how is that benefiting you? Problems - Customer connections, relationship building Benefits - its difficult to connect with people right now (we cannot visit ...

"Does what it needs to do"

What do you like best about Reachdesk? Simple to use and great customer support. What do you dislike about Reachdesk? Limited variety in gifts you can send - I would like more variety. What problems is Reachdesk solving and how is that benefiting you? We have managed to engage with customers via Reachdesk.

"Reachdesk First Timer"

What do you like best about Reachdesk? The ability to use a pre allocated budget and a super easy to use platform to engage with customers/prospective customers in a different way. What do you dislike about Reachdesk? Here in Australia the availability of different products is very, very limited. What problems is Reachdesk solving and how is that benefiting you? Engagement with a qualified lead/opportunity that may have gone cold and isn't replying to traditional communication (phone, ...

"Very user friendly"

What do you like best about Reachdesk? I enjoy how easy it is to send a prospect a gift and that it's connected to Salesforce which makes it even easier! What do you dislike about Reachdesk? I wish there were a bit more options of things to send or more creative things to send/gifts from Amazon. Recommendations to others considering Reachdesk: If you're looking for something that's easy to use and can provide a quick touchpoint to engage a prospect, this is good, Don't have to put much ...