Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Direct mail for customer appreciation"

What do you like best about Reachdesk? I really enjoy working with their team. The Customer Success manager Jenny is great to work with. She is guiding us on the tool, gives tips on how we can leverage it, always ready to help. The Reachdesk Team was also very flexible in terms of adjusting a plan to our needs and expectations, really appreciate Ben's help and Alex's participation there. What do you dislike about Reachdesk? Not sure if it's in the Reachdesk's offer, but I'd say help with ...

"Direct mail for customer appreciation"

What do you like best about Reachdesk? I really enjoy working with their team. The Customer Success manager Jenny is great to work with. She is guiding us on the tool, gives tips on how we can leverage it, always ready to help. The Reachdesk Team was also very flexible in terms of adjusting a plan to our needs and expectations, really appreciate Ben's help and Alex's participation there. What do you dislike about Reachdesk? Not sure if it's in the Reachdesk's offer, but I'd say help with ...

"Reachdesk Direct Mail platform."

What do you like best about Reachdesk? It's easy to use and integrates seamlessly into SFDC. What do you dislike about Reachdesk? The personalization is not quite there for items we can send. What problems is Reachdesk solving and how is that benefiting you? We needed a platform that was easy to use and could track well in SFDC for 1:1 direct mailers for our Sales team to use.

"Braze feedback on Reachdesk support from Jenny Lithgow"

What do you like best about Reachdesk? Although Braze hasn't fully rolled out our programs with Reachdesk yet, our point of contact (Jenny Lithgow) has been extremely helpful and engaged in getting us set up and running. Jenny is engaged with our account and proactively looks to support us with campaign ideation and delivery. She is thorough in her follow up and engagement with us and has been helpful in running onboarding sessions and providing guidance to team members. As far as the ...

"Experience has been smooth sailing so far...."

What do you like best about Reachdesk? friendly staff there to help with any and all questions brilliantly support beautifully working tech. What do you dislike about Reachdesk? will let you all know if / when I find something Recommendations to others considering Reachdesk: It does exactly what you need it to. What problems is Reachdesk solving and how is that benefiting you? Using the abilities of Reachdesk to compliment our messaging and capabilities. In an arena with this much noise, ...

"Great onboarding and implementation!"

What do you like best about Reachdesk? Implementing Reachdesk was very easy and we received great support throughout the process. We're still in early stages, but so far it's been a positive experience. What do you dislike about Reachdesk? We couldn't roll out everything we wanted, but that is less due to Reachdesk and more due to geographical limitations. What problems is Reachdesk solving and how is that benefiting you? Great resource for the sales team - Reachdesk allows them to save ...

"Great onboarding and implementation!"

What do you like best about Reachdesk? Implementing Reachdesk was very easy and we received great support throughout the process. We're still in early stages, but so far it's been a positive experience. What do you dislike about Reachdesk? We couldn't roll out everything we wanted, but that is less due to Reachdesk and more due to geographical limitations. What problems is Reachdesk solving and how is that benefiting you? Great resource for the sales team - Reachdesk allows them to save ...

"Great onboarding and implementation!"

What do you like best about Reachdesk? Implementing Reachdesk was very easy and we received great support throughout the process. We're still in early stages, but so far it's been a positive experience. What do you dislike about Reachdesk? We couldn't roll out everything we wanted, but that is less due to Reachdesk and more due to geographical limitations. What problems is Reachdesk solving and how is that benefiting you? Great resource for the sales team - Reachdesk allows them to save ...

"Direct Mail is great!"

What do you like best about Reachdesk? I really enjoy sending reach desks to potential customers. The use of cold mail has increased the number of demos I get. It has a simple to use interface, and the plugin allows me to send gifts without disrupting my workflow. What do you dislike about Reachdesk? Nothing so far. Items used to take a while to deliver, but speed has recently improved. What problems is Reachdesk solving and how is that benefiting you? Getting potential clients to respond ...

"SDR Manager EMEA"

What do you like best about Reachdesk? Amazing tool, great delivery capability across Europe, help the Sales team to book more relevant meetings. What do you dislike about Reachdesk? There is nothing I dislike about Reachdesk What problems is Reachdesk solving and how is that benefiting you? Reachdesk allows us to have another touchpoint with our potential customer to have a better relationship