Reachdesk

"Sales Development Representative"

What do you like best about Reachdesk? I love being able to use ReachDesk to follow up with clients that have gone cold or as a way of reminding someone of an upcoming meeting. What do you dislike about Reachdesk? The platform leaves some ambiguity about understanding your remaining balance and how the balance adjusts with time of the month, rolling usage of sends, etc. What problems is Reachdesk solving and how is that benefiting you? I am solving the problem of being able to deliver value ...

"Company Use"

What do you like best about Reachdesk? ease of sending to clients is helpful and verifying addreses What do you dislike about Reachdesk? can't ship to Canada yet and some lead times What problems is Reachdesk solving and how is that benefiting you? Confirming addresses with remote workers and running direct mail campaigns

"Easy way to build rapport"

What do you like best about Reachdesk? Fairly straightforward tool to incorporate into talk track and work flow What do you dislike about Reachdesk? The balance reset system at the end of every quarter seems arbitrary. Took a long time for my team to actually log in as well. The Reachdesk support team seemed hard to get a hold of. Almost comically so at first, but the issue was an admin one on our side. No issues since that first month. What problems is Reachdesk solving and how is that ...

"A solid option for corporate gifting"

What do you like best about Reachdesk? Ease of use and Salesforce integration is built well What do you dislike about Reachdesk? The options of presents is limited, and in some cases, questionable What problems is Reachdesk solving and how is that benefiting you? Gifting for our best clients has been easier than ever, and we've had some success for cold outreach

"Very friendly, some delays"

What do you like best about Reachdesk? Intuitive platform, very friendly customer teams and everyone I’ve interacted with What do you dislike about Reachdesk? delays on my first order which wasn’t communicated particularly well What problems is Reachdesk solving and how is that benefiting you? Quickly able to send gifts to customers and prospects

"Separates you from the competition"

What do you like best about Reachdesk? It's different from the norm. Makes you stand out from the competition What do you dislike about Reachdesk? Relatively expensive, but in return works What problems is Reachdesk solving and how is that benefiting you? Pipeline generation using a very different method

"Great product for both our People Team and Sales Team"

What do you like best about Reachdesk? Really enjoy the integrations, the user interface and how accomodating they are with storage. What do you dislike about Reachdesk? Feels a bit too simple and as we grow would like more functionality What problems is Reachdesk solving and how is that benefiting you? We're using it to reach out to our prospects as well as for internal gifting to employees

"Love the platform but only one issue"

What do you like best about Reachdesk? I think it is very easy to use. I also like connection to CRM. What do you dislike about Reachdesk? I would like greater insights into what a "click" means and what an "open" means. And also would like email alerts if a customer clicks and activates a gift card. I also think it is very hard to find out where to write the message for the gift card. For instance its easy to write the email in reach desk, but I can't for the life of me figure out how to ...

"It is an alright platform"

What do you like best about Reachdesk? It is quite simple to use. Does the job well What do you dislike about Reachdesk? The UX/UI of the platform is quite old-looking. Needs to be made a bit more modern. Also, analytics could be better as well. I think emails to customers could be cleaner Recommendations to others considering Reachdesk: I don't have much advice to give What problems is Reachdesk solving and how is that benefiting you? Trying to increase the amount of people that attend our ...

"Reachdesk for Prospecting"

What do you like best about Reachdesk? Its a great touchpoint to add to phones/emails/linkedin and you can get creative - also good as a last hail mary. What do you dislike about Reachdesk? It's not the slickest extension having to change between currencies and campaigns. What problems is Reachdesk solving and how is that benefiting you? Trying to increase amount of meetings booked per month - have been able to increase this ever so slightly