Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Easy and Fast!"

What do you like best about Reachdesk? It is very easy to use and reaches customers in few minutes! I also like the fact that you can personalize your message while sending gifts! What do you dislike about Reachdesk? there is nothing I dislike - it is great What problems is Reachdesk solving and how is that benefiting you? Because of COVID 19 it is harder to stay close to our customers but Reachdesk helps a lot!

"Great tool!"

What do you like best about Reachdesk? Being in a customer-facing role and not being able to meet in-person these days has been hard. Reachdesk came in handy when looking for ways to send something to my customers and add some flare to yet another online meeting. I've used Reachdesk for end-of-training giveaways, and as a more general 'Thank You' gift. The site is extremely easy and quick to use. What do you dislike about Reachdesk? As of now, I have no known issues with Reachdesk. What ...

"Reachdeak Review"

What do you like best about Reachdesk? Reachdesk is easy to navigate - the offers are great and the team are super helpful What do you dislike about Reachdesk? No problems so far, the platform works well. Recommendations to others considering Reachdesk: Do it:-) What problems is Reachdesk solving and how is that benefiting you? The benefits are great, we can easily converse with our customers through the platform - particularly during this difficult time

"Simplifies our reward program & keeps our prospects more engaged"

What do you like best about Reachdesk? *Increases Engagement *Reduces stall out on deals *Builds trust based on empathy - helps differentiate our brand and approach *Easy setup and integration *Tracking and analytics *CSM team is fantastic support! *Leadership team thought leadership What do you dislike about Reachdesk? *Would like to see more Marketplace offerings What problems is Reachdesk solving and how is that benefiting you? *Rewarding referral partners and customers consistently and ...

"Simplifies our reward program & keeps our prospects more engaged"

What do you like best about Reachdesk? *Increases Engagement *Reduces stall out on deals *Builds trust based on empathy - helps differentiate our brand and approach *Easy setup and integration *Tracking and analytics *CSM team is fantastic support! *Leadership team thought leadership What do you dislike about Reachdesk? *Would like to see more Marketplace offerings What problems is Reachdesk solving and how is that benefiting you? *Rewarding referral partners and customers consistently and ...

"Simplifies our reward program & keeps our prospects more engaged"

What do you like best about Reachdesk? *Increases Engagement *Reduces stall out on deals *Builds trust based on empathy - helps differentiate our brand and approach *Easy setup and integration *Tracking and analytics *CSM team is fantastic support! *Leadership team thought leadership What do you dislike about Reachdesk? *Would like to see more Marketplace offerings What problems is Reachdesk solving and how is that benefiting you? *Rewarding referral partners and customers consistently and ...

"Does as name suggests: Reaches desks"

What do you like best about Reachdesk? A fantastic way to add personalisation to my outreach. If Linkedin and Phone are the jab and the hook, Reachdesk is the haymaker. My prospects are always delighted to find a range of goodies at their desk, alongside a personalised message. No outbound armoury is complete without this tool. What do you dislike about Reachdesk? Something akin to a template folder would be handy, to speed up message writing. What problems is Reachdesk solving and how is ...

"Great Service"

What do you like best about Reachdesk? Ease of use and simple to send direct gifts to prospects What do you dislike about Reachdesk? Not much training provided to realise the full use of the product What problems is Reachdesk solving and how is that benefiting you? Personalised outreach

"Really useful tool for sales"

What do you like best about Reachdesk? How easy it is to send handwritten notes, cupcakes, gift cards & other varieties of gifting. The integrations they have with Salesforce and SalesLoft make it unbelievably easy to track and deliver at high scale! Our account manager is very accessible and helps us weekly if not daily with our multiple asks! What do you dislike about Reachdesk? The actual aesthetics of the platform itself aren't amazing but that doesn't take away from the use of the ...

"Direct mail for customer appreciation"

What do you like best about Reachdesk? I really enjoy working with their team. The Customer Success manager Jenny is great to work with. She is guiding us on the tool, gives tips on how we can leverage it, always ready to help. The Reachdesk Team was also very flexible in terms of adjusting a plan to our needs and expectations, really appreciate Ben's help and Alex's participation there. What do you dislike about Reachdesk? Not sure if it's in the Reachdesk's offer, but I'd say help with ...