Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Seamless, Quick, Results to come!"

What do you like best about Reachdesk? A super fast SFDC and Salesloft one-click integration. We had an easy and quick onboarding session with the wider team, we have a wonderful, responsive CSM and Account Exec. There are multiple ways to track and record sends, making it far easier to celebrate and attribute successes. There are also lots of digital gift voucher options available, which has been helpful during lockdown, whilst recipients are not in their office locations. We are also able ...

"Fantastic user experience, easy to set up and get running straight away"

What do you like best about Reachdesk? Lots of different direct mail options in one place, for example using the Gift Cards and Market Place for instant rewards. What do you dislike about Reachdesk? 14 days for the unclaimed balance to go back into my account after the postage of a Direct Mail Bundle What problems is Reachdesk solving and how is that benefiting you? Outsourcing postage fulfilment

"A Quick and Easy Way to Send a Personalised Gift"

What do you like best about Reachdesk? Reachdesk makes it easy to send personalised gifts to prospects and differentiate yourself from the 100s of other messages they get everyday. The wide range of options which can be sent, both online and offline, make it possible to tailor your gift along with your message to maximum effect. The integrations with our existing systems (Salesforce and Outreach) also make it easy to track who I have sent stuff to. What do you dislike about Reachdesk? The ...

"Reachdesk"

What do you like best about Reachdesk? That we're able to send client or prospect gifting campaigns of the comfort of our home-offices and it automatically syncs with our CRM system. What do you dislike about Reachdesk? The internal process of receiving custom items in the warehouses might delay ad-hoc time-sensitive campaigns. What problems is Reachdesk solving and how is that benefiting you? It saves me the time of sourcing products and packaging, packing and sending items across the UK & ...

"Positive thus far"

What do you like best about Reachdesk? I like the fact it is offering me / doing something different to the competition What do you dislike about Reachdesk? Early days, but would like to see more features opened up in the catalogue What problems is Reachdesk solving and how is that benefiting you? I am using it as a door opener and a thank you for clients who we work with. Benefits are making us more memorable and standing out from the average Joe in terms of my standing with them

"Marketing Strategist"

What do you like best about Reachdesk? It's integrated with salesforce.com and wired to comply with privacy legislations. Account managers are very supportive. What do you dislike about Reachdesk? Not really sure what to say, nothing major to report on. Recommendations to others considering Reachdesk: Definitely worth sending a bunch of your promo materials to their warehouse. You can even design your own package and send it to people who have just started using your product or even your ...

"Helpful tool for marketing"

What do you like best about Reachdesk? Reachdesk is a very nicely designed and easy to use platform. I like that it provides different types of gift options that can be customised. The most important aspect is that it saves me a lot of time and hassle if I were to send gifts in another way. Plus their team is a pleasant to deal with. I look forward to increase our usage as they expand their offerings for the region that I'm in. What do you dislike about Reachdesk? There are several minor ...

"Finally"

What do you like best about Reachdesk? After searching for a new way to drive demand generation and reward team members, I finally found the solution; Reachdesk. While many offer virtual giftcards, Reachdesk offers you an unlimited list of possibilities to boost demand generation. The team behind Reachdesk also offers top-class support helping us to be creative... differentiate... What do you dislike about Reachdesk? No downsides so far. Any challenge(read learning) was resolved by great ...

"Amazing tool and even better support"

What do you like best about Reachdesk? The platform is very user friendly. The support we have been provided by the Reachdesk team from integration to implementation has been first class. What do you dislike about Reachdesk? Nothing so far. Marketplace options are a little limited at the moment but this is due to a global pandemic! Recommendations to others considering Reachdesk: Ensure you have internal buy in as this will make the implementation easier. We built a business case and this ...

"Great tool, time saver and easy to use"

What do you like best about Reachdesk? Easy tool to use, a lot of options and integrated to our CRM tool What do you dislike about Reachdesk? The tool is still evolving, and getting better month by month. So all the frustrations are being shared with our CSM and most of them are being tackled in the next updates. What problems is Reachdesk solving and how is that benefiting you? - Reaching out to our customers during Covid 19 - Increase retention - Create meaningful connections with our ...