Reachdesk Reviews in December 2024: User Ratings, Pros & Cons

"Braze feedback on Reachdesk support from Jenny Lithgow"

What do you like best about Reachdesk? Although Braze hasn't fully rolled out our programs with Reachdesk yet, our point of contact (Jenny Lithgow) has been extremely helpful and engaged in getting us set up and running. Jenny is engaged with our account and proactively looks to support us with campaign ideation and delivery. She is thorough in her follow up and engagement with us and has been helpful in running onboarding sessions and providing guidance to team members. As far as the ...

"Experience has been smooth sailing so far...."

What do you like best about Reachdesk? friendly staff there to help with any and all questions brilliantly support beautifully working tech. What do you dislike about Reachdesk? will let you all know if / when I find something Recommendations to others considering Reachdesk: It does exactly what you need it to. What problems is Reachdesk solving and how is that benefiting you? Using the abilities of Reachdesk to compliment our messaging and capabilities. In an arena with this much noise, ...

"Just starting to use"

What do you like best about Reachdesk? Our customer success manager Jenny is the best. What do you dislike about Reachdesk? Not being able to store alcohol at the warehouse. Recommendations to others considering Reachdesk: They are relatively new platform but adding new features very quickly. What problems is Reachdesk solving and how is that benefiting you? Easy to use the marketplace and send stuff off immediately.

"Easy to use and effective"

What do you like best about Reachdesk? It is easy to use and efficient - especially with the Salesforce/Outreach integration. It takes the admin out of DM camapigns with all of the results. The team are also really responsive and helpful and have offered us lots of tips and training. What do you dislike about Reachdesk? Whilst it is useful, the Chrome extension could be easier to use, especially when switching between tabs to capture information. Recommendations to others considering ...

"Reachdesk makes it easy!"

What do you like best about Reachdesk? Reachdesk is a fantastic tool for those in any sort of sales role. Reachdesk makes it easy to send just about anything to just about anyone, greatly increasing calls to action in marketing and development campaigns. What do you dislike about Reachdesk? The UI is a little sparse and some things that should be intuitive aren't. Recommendations to others considering Reachdesk: Find unique products to send! What problems is Reachdesk solving and how is ...

"Usage of Reachdesk on testing "

What do you like best about Reachdesk? Our Direct Marketing Platform integrates seamlessly with your CRM, Marketing and Sales Engagement Platforms allowing sales and marketing professionals to send and measure direct mail marketing campaigns at scale. What do you dislike about Reachdesk? Some times while testing observed the integration between different channels is quite cumbersome What problems is Reachdesk solving and how is that benefiting you? Organize huge data with all departments.

"Good"

What do you like best about Reachdesk? Easy to use and Salesforce integration is great What do you dislike about Reachdesk? Some items are overly expensive e.g. Cupcakes Interface is basic What problems is Reachdesk solving and how is that benefiting you? Great way to restart a conversation or add a personal touch

"Great for existing customers, ok for new prospects"

What do you like best about Reachdesk? Very easy to use and customisable to company What do you dislike about Reachdesk? No dislike, platform works as it sayys on the tin What problems is Reachdesk solving and how is that benefiting you? Reachdesk is able to connect you with new prospect and exisiting prospects in a way that is different from the normal

"A great tool - could still use some improvements"

What do you like best about Reachdesk? Reachdesk makes it easy to send potential customers and current customers gifts. I have a budget each month to work from and with a couple of clicks, the gift is in their inbox. What do you dislike about Reachdesk? Functionality-wise, it would be great if I could sort my list of sends to see only the people who didn't accept the gifts, click on the person's name, and send again. Right now, I can filter the sends, and click on someone's name to see the ...

"Great Customer Support!"

What do you like best about Reachdesk? I am always impressed by how helpful and quick Customer Support is in Reachdesk. They go above and beyond to help make the user experience fantastic. At one point, I reached out to a Customer Support rep through chat but struggled to apply the how-to gifting documentation to my unique needs. The agent jumped on a video call with me to walk me through potential solutions. I discovered a new solution that was even better than what I originally had in ...