Reachdesk Reviews in January 2025: User Ratings, Pros & Cons

"great tool to send vouchers to your customers"

What do you like best about Reachdesk? sending vouchers and to make my customers happy What do you dislike about Reachdesk? we don´t have the possibility yet to offer coffee voucher through reachdesk. that´s pitty, because i acutally would like to invite my customers for a cup of starbucks coffee to meet them virtuelly with a coffee What problems is Reachdesk solving and how is that benefiting you? it´s a pitty, that my company email domain is not shown when i´m sending reachdesk campaigns. ...

"Reachdesk reaches almost all desks"

What do you like best about Reachdesk? I like the many options for gift card brands to let a recipient choose from, as well as the ability to see who has opened your message and actually claimed the reward. What do you dislike about Reachdesk? Many of my recipients haven't claimed their rewards in the timeframe allotted due to forgetting about the email, a reminder that their reward is expiring would be very helpful. Also the ability to send items to some of the countries not yet serviced ...

"Reachdesk is a great platform for sending clients gifts quicky and easily"

What do you like best about Reachdesk? Ease of use! Reachdesk makes getting a gift out extremely fast. What do you dislike about Reachdesk? It would be nice to have a few more combinations of items to send out / flexibility. What problems is Reachdesk solving and how is that benefiting you? This helps us build relationships with key personnel at our accounts.

"Great way to reach customers through direct mails"

What do you like best about Reachdesk? intuitive, fast, great integrations with outreach What do you dislike about Reachdesk? maybe there can be some more things that could be automated What problems is Reachdesk solving and how is that benefiting you? reaching prospects that I could not reach so far, nurturing relationships

"Great way to be remembered"

What do you like best about Reachdesk? I really like how easy it is to send customized gifts to customers that leave a lasting impression What do you dislike about Reachdesk? The gifts we can send are fairly limited Recommendations to others considering Reachdesk: Reachdesk is extremely easy to use, affordable, and the support is fantastic. What problems is Reachdesk solving and how is that benefiting you? We're able to stick out amongst our competition by sending our customers something ...

"Great option for personalised direct mail and more"

What do you like best about Reachdesk? They have many gifting options that can be personalized. Just the user interface and the ability to top up your account as you wish made budgeting simple, What do you dislike about Reachdesk? Sometimes a bit of a delay on the swag orders but other than that I didn't have any other issues What problems is Reachdesk solving and how is that benefiting you? Gifting to a variety of clients and being as personalized as possible for the items all in one place ...

"My great experience with Reachdesk"

What do you like best about Reachdesk? Reach desk adds another element to my process with my prospects, it helps us salespeople build a genuine relationship with the prospect and to treat them with something nice, platform is easy to use and very intuitive What do you dislike about Reachdesk? I am satisfied with Reachdesk, my experience was great Recommendations to others considering Reachdesk: I recommend using reachdeak, it helps building a relationship with clients and prospects that is ...

"Early, but so far we love it!"

What do you like best about Reachdesk? Super easy to send gifts to customers during onboarding, renewal, and anywhere else you could imagine What do you dislike about Reachdesk? Nothing so far. I've only been using it within our team for the last 2 weeks but it's been great so far What problems is Reachdesk solving and how is that benefiting you? Customer gift sending without my team having to drop stuff off at the post office

"Very knowledgeable and pleasant to work with!"

What do you like best about Reachdesk? As the Admin behind our setup I absolutely value quick response times, thorough follow ups and general knowledge. Project planning was a breeze, there is always someone available when questions arise. What do you dislike about Reachdesk? Nothing to dislike really from an Ops perspective! What problems is Reachdesk solving and how is that benefiting you? Benefit definitely is their expertise in the EMEA region.

"Reachdesk Round 2"

What do you like best about Reachdesk? This is my second company using Reachdesk for my direct mail campaigns. From the word go the Reachdesk team have been amazing across all touchpoints. Jenny, my account manager not only comes up with amazing campaign ideas but provides a white glove service and I always know I can depend on her. The platform is super easy to use and has a great selection of coupons and marketplace items. What do you dislike about Reachdesk? A year ago I would have said ...