Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Why wouldn't you want to reward your clients?"

What do you like best about Reachdesk? Reachdesk is extremely intuitive and easy to use. Having flexibility in creating campaigns, adding multiple recipients, and being creative in your approach to communications is a major value-add. The network of giftcards for US recipients in particular is great! Onboarding was also seamless thanks to the Reachdesk team. What do you dislike about Reachdesk? The way the budget is allocated can be a bit manual, as I consistently have to ask our ...

"Platform is very easy to use especially with such a great team behind the service"

What do you like best about Reachdesk? The simplicity of use, user interface is very straight forward What do you dislike about Reachdesk? Gift cards not consistent throughout regions - consistency is helpful in an EMEA wide team What problems is Reachdesk solving and how is that benefiting you? Getting our foot in the door with prospects and standing out

"Outstanding Service and Support"

What do you like best about Reachdesk? The platform is intuitive to use and integrates easily with our other marketing systems. Having the Reachdesk platform has taken the time-consuming, manual element away from Direct Mail campaigns. It has allowed us more time to focus on the creative side of things and has made tracking and reporting on performance infinitely easier! What do you dislike about Reachdesk? The Reachdesk Marketplace is a great start and it has a great selection of products, ...

"A highly committed team that is always ready to support the client to guarantee satisfaction."

What do you like best about Reachdesk? I love and appreciate the existing open communication and the level of dedication from the support team. The Reachdesk team offers great onboarding to help you easily navigate the platform which is key to eventually setting up and executing successful campaigns. What do you dislike about Reachdesk? We just started working with Reachdesk and everything seems to be on track. However, a slight inconvenience might pop up when you have to follow the strict ...

"Very keen People and great service"

What do you like best about Reachdesk? The great service and the feedback, we can work weekly good together. What do you dislike about Reachdesk? We have already started yet, so up to now nothing negative. Recommendations to others considering Reachdesk: Great poibilty to optimize Account based Direct Mailing. What problems is Reachdesk solving and how is that benefiting you? Sending gift to our customer via post.

"Great team and strong product"

What do you like best about Reachdesk? We are very pleased to be working with Reachdesk, as we see opportunities to enable ABM campaigns, customer retention, and sales outreach with one tool that pulls all of our physical and digital gifting into one place. The integrations were quick and easy, and the team is an absolute pleasure to work with. They have offered tons of suggestions and really work hard to act as a partner. What do you dislike about Reachdesk? We have just started using the ...

"Makes Direct Mail super simple"

What do you like best about Reachdesk? Simple straight forward interface and easy-to-browse marketplace of different letters, products, and gifts you can send to prospects and customers. Direct Mail can be daunting both logistically and creatively. Reachdesk takes the stress out of both, taking care of fulfilment and providing inspiration within its marketplace. What do you dislike about Reachdesk? Nothing specific, just keep adding to the marketplace for more inspiration :) What problems ...

"Makes Direct Mail super simple"

What do you like best about Reachdesk? Simple straight forward interface and easy-to-browse marketplace of different letters, products, and gifts you can send to prospects and customers. Direct Mail can be daunting both logistically and creatively. Reachdesk takes the stress out of both, taking care of fulfilment and providing inspiration within its marketplace. What do you dislike about Reachdesk? Nothing specific, just keep adding to the marketplace for more inspiration :) What problems ...

"Fantastic way of engaging prospects and building rapport"

What do you like best about Reachdesk? Gives an additional 'cutting-edge' approach to prospecting and fosters a trustworthy relationship What do you dislike about Reachdesk? Not having more credits on my account to use! What problems is Reachdesk solving and how is that benefiting you? Increasing reply rates, lower no-show rate, better conversations.

"Reaching with Reachdesk"

What do you like best about Reachdesk? Being able to do something different for prospects, especially in a time where everything is remote. Before Reachdesk keeping the interest of a prospect was a gamble, this is way to standout. What do you dislike about Reachdesk? Have not come across any hang ups yet, still new to the platform. I do however wish there was a may to manipulate the amount of time given for a gift card and the rescinding controls. There is a set number of days the prospect ...