Reachdesk Reviews in January 2025: User Ratings, Pros & Cons

"Great sending platform"

What do you like best about Reachdesk? The ease of use is great, it's an intuitive way to do ABM and the Chrome Extension actually works without killing your browser. What do you dislike about Reachdesk? I've had a couple issues in terms of populating the correct shipping information What problems is Reachdesk solving and how is that benefiting you? Keeping prospects engaged in a meaningful way through thoughtful mailings and gifts - it's an easy way to stay connected in COVID times.

"Frustration free corporate gifting"

What do you like best about Reachdesk? It's super easy to pick a gift and have it sent. The cost you see is exactly what you pay, no hidden shipping fees or extra charges. What do you dislike about Reachdesk? In my limited experience, it seems like the only option is to preload an account with funds. It would be nice to use it freely and then get billed each month for sends vs essentially paying for them in advance each month. What problems is Reachdesk solving and how is that benefiting ...

"Reachdesk Makes It Easy to Engage with Prospects, Say Thank You to Customers and Team Members"

What do you like best about Reachdesk? Fast, easy, turn-key way to send physical gifts, handwritten notes, and ecards to prospects, customers, and team members. What do you dislike about Reachdesk? As a global company, gifts and gift cards aren't always available in all the countries we'd like. Also wish Reachdesk offered on-demand merchandise like print-to-order t-shirts. What problems is Reachdesk solving and how is that benefiting you? Reachdesk makes it fast and easy to say thank you to ...

"Easy to use platform"

What do you like best about Reachdesk? I really like how easy and user-focused the design of the platform is, and it makes sending value adds to clients super seamless! What do you dislike about Reachdesk? The cost of the products are quite expensive so shipping items at scale can be challenging. Recommendations to others considering Reachdesk: Make sure you budget for the items that you can send! What problems is Reachdesk solving and how is that benefiting you? We're always looking for ...

"Globally friendly direct mail platform"

What do you like best about Reachdesk? Intuitive, engaging & great customer service What do you dislike about Reachdesk? Would love to add team workflows into the product Recommendations to others considering Reachdesk: N/A What problems is Reachdesk solving and how is that benefiting you? Personal campaigns in the time of too many virtual webinars and events

"Good features & integrations, great customer success team"

What do you like best about Reachdesk? Terrific customer success team – our CSM is very responsive and gets back with thorough answers to our questions within a day. Reachdesk's direct mail and gift card offerings serve our needs well. The Salesforce and Marketo integrations were effective and easy to set up, with a helpful documentation library. What do you dislike about Reachdesk? Currently there isn't a way to do test sends before sending out to the final audience, which I believe is on ...

"Has a great selection of gifts to send people all over the world"

What do you like best about Reachdesk? It is easy to send items from the marketplace and digital gift cards. It's nice to have branded swag, nice higher end items, and digital giftcards all within one platform What do you dislike about Reachdesk? Needing to make different campaigns for different currencies is a hassle. It would be create to just input an amount in a certain currency, and then it would translate based on where the person redeeming the gift card is from. What problems is ...

"Easy to use tool, but with some gaps in UI and functionality"

What do you like best about Reachdesk? The integration with SFDC is great and it's pretty easy to set up. Was easy to get the team running. What do you dislike about Reachdesk? If there were easier ways to filter the gifts, or to get both a gift card link and send the email - those would be nice adds. What problems is Reachdesk solving and how is that benefiting you? Customer & prospect engagement

"What I like most about Reachdesk is the fact that its interface is 100% intuitive"

What do you like best about Reachdesk? What I like most about Reachdesk is the fact that its interface is 100% intuitive, which basically allows you to seamlessly use the application from the get-go, the ease with which I can automate digital marketing tasks from My company turns out to be something quite practical, especially if what we want is to have greater control and management of our activities in a much simpler way, in terms of customer service I have no complaints, really They ...

"Great support, good product"

What do you like best about Reachdesk? Our CSM and the support team are really helpful - outstanding in fact. The interface is intuitive and the connectivity to Outreach, Salesforce and Hubspot works well for us. The marketplace is also good for certain markets. The project management team were also very efficient. What do you dislike about Reachdesk? Would love to be able to preview campaigns with personalization tokens for each contact the campaign is being sent to. Would like the ...