Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"A gentle nudge in the right direction"

What do you like best about Reachdesk? A great tool to get the tricky prospects across the line What do you dislike about Reachdesk? Haven’t found anything I dislike about it yet Recommendations to others considering Reachdesk: Great for getting in with prospects you were having trouble with What problems is Reachdesk solving and how is that benefiting you? Prospects that are hard to close or engage with

"Great platform and so easy to use"

What do you like best about Reachdesk? Reachdesk is the number one tool out there for global account-based marketing campaigns. It has allowed the marketing and BDR teams to be a lot more targeted due to regional marketplaces and increase their efficiency of running ABM programs. The tool is intuitive, easy to use and the reporting is great in terms of when gifts have been received or redeemed. What's more, as a business we're still early adopters but have already had very positive feedback ...

"Brilliant way to engage with prospects"

What do you like best about Reachdesk? ease of use and trackability - you can see when prospects received you gifts What do you dislike about Reachdesk? small thing would be as an end-user having to top up multiple currencies as have a global REMIT What problems is Reachdesk solving and how is that benefiting you? engaging prospects and re-engaging prospects that went cold

"Great for prospecting"

What do you like best about Reachdesk? Easy to send gifts, and personalised messages to existing and potential clients. What do you dislike about Reachdesk? The service works well at present no problems What problems is Reachdesk solving and how is that benefiting you? Has helped to increase engagement and build great relationships. In a post-Covid world with a lack of physical face to face helps support engagement

"The team have been a joy to work with - excited to get stuck in and using the tool to send gifts!"

What do you like best about Reachdesk? the selection of gifts, and also how quick the team are to respond to any questions. What do you dislike about Reachdesk? there's some limited functionality around personalising for the recipient upfront and allowing different levels of visibility across the admins on the platform. other than that looks good! What problems is Reachdesk solving and how is that benefiting you? I don't think we are actually solving a problem with Reachdesk right now...its ...

"Great for prospecting"

What do you like best about Reachdesk? Easy to send gifts, and personalised messages to existing and potential clients. What do you dislike about Reachdesk? The service works well at present no problems What problems is Reachdesk solving and how is that benefiting you? Has helped to increase engagement and build great relationships. In a post-Covid world with a lack of physical face to face helps support engagement

"The team have been a joy to work with - excited to get stuck in and using the tool to send gifts!"

What do you like best about Reachdesk? the selection of gifts, and also how quick the team are to respond to any questions. What do you dislike about Reachdesk? there's some limited functionality around personalising for the recipient upfront and allowing different levels of visibility across the admins on the platform. other than that looks good! What problems is Reachdesk solving and how is that benefiting you? I don't think we are actually solving a problem with Reachdesk right now...its ...

"Good product for corporate gifting"

What do you like best about Reachdesk? Ability to connect with Salesforce and UX What do you dislike about Reachdesk? Small growing company, so some connectors not available Recommendations to others considering Reachdesk: Nope - solid product What problems is Reachdesk solving and how is that benefiting you? No problems so far. Benefits have been during COVID it has been easier to send things to prospects

"Digital Marketing"

What do you like best about Reachdesk? Reachdesk has superior customer service! No matter what we need, our account manager, Jenny, is always able to assist. There were other DM vendors we looked at, but when it came down to choosing the right partner, it was their customer service that really edged out the competition. What do you dislike about Reachdesk? At this point, we haven't run into any issues. We signed with Reachdesk right before COVID-19 happened, we have not gotten to fully ...

"Where has this been?!"

What do you like best about Reachdesk? Ease of use. Gift options. Stellar support. What do you dislike about Reachdesk? Analytics could be stronger. For a specific campaign, would like to see sends, opens, claimed metrics in one clean dash. What problems is Reachdesk solving and how is that benefiting you? NA