Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Reachdesk Round 2"

What do you like best about Reachdesk? This is my second company using Reachdesk for my direct mail campaigns. From the word go the Reachdesk team have been amazing across all touchpoints. Jenny, my account manager not only comes up with amazing campaign ideas but provides a white glove service and I always know I can depend on her. The platform is super easy to use and has a great selection of coupons and marketplace items. What do you dislike about Reachdesk? A year ago I would have said ...

"Does what it needs to do"

What do you like best about Reachdesk? Simple to use and great customer support. What do you dislike about Reachdesk? Limited variety in gifts you can send - I would like more variety. What problems is Reachdesk solving and how is that benefiting you? We have managed to engage with customers via Reachdesk.

"Does what it needs to do"

What do you like best about Reachdesk? Simple to use and great customer support. What do you dislike about Reachdesk? Limited variety in gifts you can send - I would like more variety. What problems is Reachdesk solving and how is that benefiting you? We have managed to engage with customers via Reachdesk.

"Reachdesk helped me break through the noise!"

What do you like best about Reachdesk? Reachdesk is very easy to use (especially the chrome extension) and the organisation within the platform itself allows me to organise gifting to select prospects. There is a huge range of gifts that you can send to your prospects, including physical gifts that can be personalised through Reachdesk itself. Reachdesk also offers the service of allowing you to send your own company-branded swag or branded comms, meaning you don't need an agency to do this ...

"Great platform, super ABM programs and great team to work with!"

What do you like best about Reachdesk? Ease of use, the team at ReachDesk, the targeted approach and trackable options in your CRM What do you dislike about Reachdesk? It is a little expensive, but for the right reasons, the platform is super powerful Recommendations to others considering Reachdesk: Great tool if you can afford it! What problems is Reachdesk solving and how is that benefiting you? Very tailored targeted direct mailers for top accounts and full customer journey

"Simple, Effective & Efficient"

What do you like best about Reachdesk? Very intuitive. No need to be onboarded at all. Chrome plug-in is a blessing. What do you dislike about Reachdesk? Can't mention a downside right now. Haven't encountered a limitation yet. Recommendations to others considering Reachdesk: Give it a shot! What problems is Reachdesk solving and how is that benefiting you? I'm saving a ton of time sending business contacts personalized gifts.

"Quick & Easy Implementation"

What do you like best about Reachdesk? Reachdesk is easy to navigate around and integrates seamlessly with our existing software. This means we can track our attribution and leads effectively. What do you dislike about Reachdesk? There is currently no integration between campaigns and Marketo, just triggered campaigns. Our business development team use campaigns so it would be good to integrate them at this point. Recommendations to others considering Reachdesk: The team are quick to ...

"Easy & Efficient"

What do you like best about Reachdesk? Clean UI and process that enables our team to efficiently target prospects What do you dislike about Reachdesk? Unsure at this point but will return to review if something comes up What problems is Reachdesk solving and how is that benefiting you? Huge time saver. Able to easily choose the right gift for the target prospect with tracking that makes sense

"Great idea"

What do you like best about Reachdesk? It is very easy to use and I like the follow up email. What do you dislike about Reachdesk? Nothing to really dislike about it to be honest What problems is Reachdesk solving and how is that benefiting you? I have been able to feel more connected to my clients by using the service

"Close the gap between virtual and physical"

What do you like best about Reachdesk? It's easy to setup and use. The integration with contacts as well as the analytics makes it easy to understand how am I doing with campaigns or engagement. What do you dislike about Reachdesk? Currently it's limited to Salesforce integration. Would be helpful to have Hubspot or other CRMs. What problems is Reachdesk solving and how is that benefiting you? Drive engagement with partners beyond digital content to close to gap in relationship building.