Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Intuitive gifting platform!"

What do you like best about Reachdesk? The selection of gifts are good, with lots of options for sustainability, dietary requirements and geographic locations. The platform is easy to use and handy to set up campaigns for the team that they can customise and use to suit their needs. The customer success team are great and really helpful, always happy to think of different ways we can make the most of the platform anf features. What do you dislike about Reachdesk? One of the downsides is ...

"Intuitive gifting platform!"

What do you like best about Reachdesk? The selection of gifts are good, with lots of options for sustainability, dietary requirements and geographic locations. The platform is easy to use and handy to set up campaigns for the team that they can customise and use to suit their needs. The customer success team are great and really helpful, always happy to think of different ways we can make the most of the platform anf features. What do you dislike about Reachdesk? One of the downsides is ...

"Lovely way to engage prospects"

What do you like best about Reachdesk? I love how creative I can be with my prospects. What do you dislike about Reachdesk? Sometimes it's hard to know which campaign to use for different countries, but this is quite rare. What problems is Reachdesk solving and how is that benefiting you? Getting our messaging seen by prospects. It is helping me have more conversations.

"Best tool for gifting!"

What do you like best about Reachdesk? Reachdesk integrations, specially with Salesforce, make gifting simple. The ease of use is one of the key things I like the most, as you can reach prospects and clients quicker. What do you dislike about Reachdesk? I haven‘t had any issues with Reachdesk so far, they deliver what they promise. What problems is Reachdesk solving and how is that benefiting you? Reachdesk helps me to award any customer or prospect who is supporting me on key deals. It ...

"Innovative way to engage with your clients and prospects!"

What do you like best about Reachdesk? The innovative process! A simple 'thank you' coffee can go a long way in showing appreciation. I also like the fact that you have a wide range of options in order to adapt to your stakeholders. All in all, they do always love it, it helps creating more personal relationships and stand out from the crowd. What do you dislike about Reachdesk? Some countries do have limited options when it comes to local partners What problems is Reachdesk solving and how ...

"Great platform to send gifts"

What do you like best about Reachdesk? Reachdesk is extremely easy to use - the categories are well defined, in addition, I like that they have multiple methods to send prospects gifts. What do you dislike about Reachdesk? I don't think there's anything to dislike. However, I would like to see options for alternative gifts or maybe generate a visa card to buy a prospect something specific. What problems is Reachdesk solving and how is that benefiting you? We use Reachdesk to easily send ...

"Awesome gifting tool for sales and CS teams!"

What do you like best about Reachdesk? Its easy to use, there is a wide variety of gifts to pick from, when there is an issue the CS team is there to help (or support team). I use it everyday in sales outreach to folks. What do you dislike about Reachdesk? Sometimes toggling between US vs INT gifting options is hard but thats it. What problems is Reachdesk solving and how is that benefiting you? No having to do all manual work of buying gifts, packing them, printing a label, and shipping ...

"A great onboarding experience"

What do you like best about Reachdesk? The people I have met at Reachdesk have always been open, friendly and clear on their offering and next steps. They had a good approach to sales in terms keeping themselves on the agenda but not being overly pushy and so made it easy to consider during the buying process. The onboarding has been a smooth transition from sales to CSM and the process has been made simple, digestible and straightforward. What do you dislike about Reachdesk? I am yet to ...

"Easy to use, great product updates and fab support"

What do you like best about Reachdesk? Reachdesk is super easy to use and saves me heaps of time with direct mail campaigns. I love that they're always adding on new features meaning there are always new things I can do to experiment. The platform is easy to use and the customer success support is great! What do you dislike about Reachdesk? There isn't anything I dislike, other than I guess some products are more expensive in the platform than what you can find directly. What problems is ...

"A powerful catalyst for heightened engagement through highly personalised gifting."

What do you like best about Reachdesk? Choice of products, personalisation, features, extremely supportive and fast client success team (Dedicated to you) new updates constantly based on user feedback. Guides and training always available. Extremely easy to use. What do you dislike about Reachdesk? Sometimes the prices can be very high for what the products are, occasionally there are small UI issues. What problems is Reachdesk solving and how is that benefiting you? Creates a highly ...