Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Great platform for seamless outreach to customers, prospects, and employees!"

What do you like best about Reachdesk? Ease of use and options for gifting are great. What do you dislike about Reachdesk? Some parts of some countries are not yet available - but I'm sure coming soon! What problems is Reachdesk solving and how is that benefiting you? Sending personalized gifts and messages to customers and prospects that are integrated with our CRM and sending gifts to employees. Streamline process and integration with CRM yields time savings for our teams.

"SR BDR"

What do you like best about Reachdesk? easy platform to use that allows the user to send custom msg's What do you dislike about Reachdesk? the 20 min wait time does not always align with my emails What problems is Reachdesk solving and how is that benefiting you? the easiest way to send a gift basket to prospects and clients

"Easy Way to Decrease No-Shows"

What do you like best about Reachdesk? I like how easy it is to use and how it is a small effort that can have a big impact on your relationship with clients and prospects from the beginning of your relationship. What do you dislike about Reachdesk? It would be nice to have more control over how much you can send gift cards for and for what, rather than having marketing make separate campaigns that are limited in amount and use. Would be nice to have a dollar amount allocated to reps to use ...

"A platform with a wide range of product categories for every kind of customer"

What do you like best about Reachdesk? Catalogue and platform (very easy to use) What do you dislike about Reachdesk? I think that you should build more reports for admins, I'll like to export an excel file with all the expenses by user Recommendations to others considering Reachdesk: If you're looking for a global platform with an extensive catalogue and good prices, Reachdesk is the best option What problems is Reachdesk solving and how is that benefiting you? Any problem at the moment

"Excellent tool for standing out from the crowd"

What do you like best about Reachdesk? Reachdesk allows me to connect with prospects in a way which is personalised, and makes the connection memorable. I love the huge range of both physical gifts and egifts that can be sent. What do you dislike about Reachdesk? There is nothing I've discovered so far which I dislike, although the user experience in the dashboard could be a little 'cleaner'. What problems is Reachdesk solving and how is that benefiting you? Reachdesk helps me cut through ...

"Reachdesk has added another string to the outbound bow"

What do you like best about Reachdesk? Reachdesk helps us stand out from the crowd and ensure that customers are treated with care in a remote environment. It can also help add a very personalised layer to prospecting by having some fun, finding products on Amazon or gift cards that match the prospect’s interest. What do you dislike about Reachdesk? Just the limited availability right now that I’m sure will grow with time! What problems is Reachdesk solving and how is that benefiting ...

"Customizable gifts to customers!"

What do you like best about Reachdesk? Gift card campaigns for coffee, lunch, etc What do you dislike about Reachdesk? You can't see the total of sending a package until it has been sent What problems is Reachdesk solving and how is that benefiting you? Celebrating individual paying customers

"Reachdesk making life easy for marketing and BDRs"

What do you like best about Reachdesk? Reachdesk is super easy to use, team are really helpful and friendly. Our CS manager Mia has been so brilliant and always on hand for support. What do you dislike about Reachdesk? Still features for enterprises needed. For a large team it’s a bit harder to manage and I see some functionality needs adding to really scale for their larger enterprise customers. What problems is Reachdesk solving and how is that benefiting you? The tool has allowed us to ...

"Great UI"

What do you like best about Reachdesk? The interface is clean and it integrates well with Salesforce and HubSpot. What do you dislike about Reachdesk? I'd like more options for automated send triggers. What problems is Reachdesk solving and how is that benefiting you? We use Reachdesk to send gifts to clients, prospects and collaborators .

"Good way to send gifts"

What do you like best about Reachdesk? The software is easy to use. Picking and sending gifts works flawlessly. What do you dislike about Reachdesk? There were some hiccups in the UK's logistic centers due to Brexit, which caused long deliveries. What problems is Reachdesk solving and how is that benefiting you? Strengthening customer relationships. Clients tend to be happier after having received a gift from Reachdesk.