Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Great tool for starting conversations and building relationships"

What do you like best about Reachdesk? Really easy to use. I particularly like the way that Reachdesk will confirm recipient addresses for gifts. Good integration with SFDC. What do you dislike about Reachdesk? Small downside is sometimes there is a lack of gift options for some countries, though I believe this is being rectified. Recommendations to others considering Reachdesk: Reachdesk is a useful tool when everyone is bought in and uses the platform. The team at Reachdesk are very ...

"Reachdesk is very simple and helpful to engage people that I meet "virtually" everyday!"

What do you like best about Reachdesk? The interface is straightforward with a very fluid user experience. You have reports to monitor your sending. Perhaps it could be helpful some advisory to customize and evolve the approach. What do you dislike about Reachdesk? The product could have in the feature a Personal Advisor linked to Salesforce to synchronize the sending activities with a specific and personal marketing campaign. What problems is Reachdesk solving and how is that benefiting ...

"A lot of great options on the gifting front, it really helped a lot with direct mail campaigns!"

What do you like best about Reachdesk? The functionality of the platform, definitely makes it easy to handle various campaigns at the same time, or ad-hoc requests. Also, I love the fact that they are improving the product and platform offerings continuously. There are lots of new things coming up on the email templates, giving us the chance to take personalization to the next level. And lastly, it makes it very easy to manage larger campaigns, with the end-to-end management and shipping ...

"Standout product in a noisy space"

What do you like best about Reachdesk? The creative array of gifting options and easy integrations w/ SFDC. The reporting is strong and love the fact currencies are readily adjustable. What do you dislike about Reachdesk? Excellent product - nothing comes to mind. What problems is Reachdesk solving and how is that benefiting you? Response rates on our outreach improve when using the tool and there are many creative best practices found in the supporting content.

"Delight and surprise customers"

What do you like best about Reachdesk? Easy to use, linked to SFDC so you can link this to the account. What do you dislike about Reachdesk? The choices are very much candy focused, but I guess this is also your companies' choice. What problems is Reachdesk solving and how is that benefiting you? I use this to delight and surprise prospects and thank customers.

"Good tool for personalised prospecting"

What do you like best about Reachdesk? Love the format of the emails sent. Easy to use. What do you dislike about Reachdesk? I would like to be able to see the number of times the person has opened the email - when and where. What problems is Reachdesk solving and how is that benefiting you? Unique prospecting to re-engage leads.

"Delight and surprise customers"

What do you like best about Reachdesk? Easy to use, linked to SFDC so you can link this to the account. What do you dislike about Reachdesk? The choices are very much candy focused, but I guess this is also your companies' choice. What problems is Reachdesk solving and how is that benefiting you? I use this to delight and surprise prospects and thank customers.

"Good tool for personalised prospecting"

What do you like best about Reachdesk? Love the format of the emails sent. Easy to use. What do you dislike about Reachdesk? I would like to be able to see the number of times the person has opened the email - when and where. What problems is Reachdesk solving and how is that benefiting you? Unique prospecting to re-engage leads.

"Great, simple and easy to use"

What do you like best about Reachdesk? The variety of products available in each country. As well as the ease of use and navigate through. What do you dislike about Reachdesk? Bulk sending didnt workunfortunately. However, we have logged a ticket on this I believe. Recommendations to others considering Reachdesk: Use it - great tool and super easy What problems is Reachdesk solving and how is that benefiting you? Easy to send treats out to customers and partners, benefit is that it didnt ...

"Marketing Connections you can scale!"

What do you like best about Reachdesk? Reachdesk is a great platform, very intuitive - easy to navigate. The analytics are invaluable and their global reach is second to none. Also, our CSM Manager is amazing and always available to help answer any questions or solve any issues. What do you dislike about Reachdesk? There are small quirks that are annoying, but overall the platform is great. As a global company a bigger selection of items would be beneficial to us, but the US-based options ...