Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Wide suite of features & strong support"

What do you like best about Reachdesk? I appreciate the ability to reach our Reachdesk representatives directly and receive timely answers. The team at Reachdesk has put a lot of thought and attention into how my team can apply best practices to optimize our usage, and the effort is much appreciated! What do you dislike about Reachdesk? Reachdesk is quickly growing and releasing new features, and there are still improvements to be made in some functions that they currently use non-native ...

"Great experience - super easy to use!"

What do you like best about Reachdesk? URL link - makes it easy to send and confirm addresses What do you dislike about Reachdesk? There should be an option to swap out a gift. For example - if I send someone wine and they don't drink they should be able to pick something else that is less than or equal value. What problems is Reachdesk solving and how is that benefiting you? There should be an option to swap out a gift

"Reachdesk is a solid gifting tool"

What do you like best about Reachdesk? Easy to add people in bulk for various campaigns, interface is easy to use. What do you dislike about Reachdesk? I wish you didn't have to create a campaign for every send. I sometimes want to send a gift to someone that is not in a campaign. What problems is Reachdesk solving and how is that benefiting you? We are using Reachdesk to stand out among other SDRs and grab the attention of prospects differently. We have noticed some engagement so far. No ...

"Great platform and excellent team"

What do you like best about Reachdesk? Easy to onboard, easy to use and a very responsive team. What do you dislike about Reachdesk? Hard to locate specific items in the Marketplace. What problems is Reachdesk solving and how is that benefiting you? Great turn around on branded items, which were very appreciated by our customers!

"Best gifting tool on the market"

What do you like best about Reachdesk? Intuitive Global reach for fulfillment Pre and post sales teams are stellar Physical gift marketplace is robust Frequent product updates What do you dislike about Reachdesk? Analytics could be improved, gifting via Amazon required a workaround but it's simple enough. What problems is Reachdesk solving and how is that benefiting you? I'm solving for a number of things, but most importantly is that the team can effectively and efficiently create ...

"Easy to use, and works!"

What do you like best about Reachdesk? I like how easy it is to send something to a client that comes very customized! It really makes them feel like you've gone completely out of your way to make a meeting or deal happen. What do you dislike about Reachdesk? The tracking can be a little spotty and I wish some products would arrive a lot sooner. What problems is Reachdesk solving and how is that benefiting you? Humanizing a deal and putting a unique twist on getting client interaction.

"Best gifting tool on the market"

What do you like best about Reachdesk? Intuitive Global reach for fulfillment Pre and post sales teams are stellar Physical gift marketplace is robust Frequent product updates What do you dislike about Reachdesk? Analytics could be improved, gifting via Amazon required a workaround but it's simple enough. What problems is Reachdesk solving and how is that benefiting you? I'm solving for a number of things, but most importantly is that the team can effectively and efficiently create ...

"Easy to use, and works!"

What do you like best about Reachdesk? I like how easy it is to send something to a client that comes very customized! It really makes them feel like you've gone completely out of your way to make a meeting or deal happen. What do you dislike about Reachdesk? The tracking can be a little spotty and I wish some products would arrive a lot sooner. What problems is Reachdesk solving and how is that benefiting you? Humanizing a deal and putting a unique twist on getting client interaction.

"Very promising tool and team"

What do you like best about Reachdesk? The tool is relatively easy to use, and you have many different options to send gifts. Also, the team of Reachdesk is a huge plus! Everyone is super helpful and has a lot of knowledge. Additionally, we've seen a lot of improvements since starting to use the tool (roughly six months ago). What do you dislike about Reachdesk? In general, you, as a company that wants to use Reachdesk, need to have a particular structure and roll-out idea. The tool is not ...

"Easy to use!"

What do you like best about Reachdesk? Easy to find and send gifts to my prospective clients. It has a good UI as well. What do you dislike about Reachdesk? Since Covid, International gifting has been more difficult overall, don't know if it's a ReachDesk limitation or just the way the world is right now! What problems is Reachdesk solving and how is that benefiting you? I am able to accelerate my sales cycles and really make a difference with my champions by using Reachdesk.