Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"An easy and flexible tool for lead nurture"

What do you like best about Reachdesk? I like that as a marketing manager, I can easily configure campaigns that are easy for sales reps to use right from a lead record. A sales rep can send a tailored gift in minutes. The Reachdesk catalog has many unique gift options at all price points, but you can also work directly with a project manager to develop your own ideas and send packages from their warehouses. Gifts can be sent in bulk or one at a time. Reachdesk is global and covers our ...

"great direct mail platform but make sure to double check the statuses"

What do you like best about Reachdesk? it's super easy to create campaigns and click the shipping portion and tracking What do you dislike about Reachdesk? shipping costs A LOT for warehouse bundles What problems is Reachdesk solving and how is that benefiting you? tracking ROI

"Great Tool Creates Doors Where There Aren't Any"

What do you like best about Reachdesk? it gives me a chance to better connect with a prospect, to have something to talk about. What do you dislike about Reachdesk? some items dont have tracking and its harder to know when to call or when the item was delivered. What problems is Reachdesk solving and how is that benefiting you? im not just a cold caller reaching someone, now im the person who sent the gift and they feel good and surprised.

"Great Tool Creates Doors Where There Aren't Any"

What do you like best about Reachdesk? it gives me a chance to better connect with a prospect, to have something to talk about. What do you dislike about Reachdesk? some items dont have tracking and its harder to know when to call or when the item was delivered. What problems is Reachdesk solving and how is that benefiting you? im not just a cold caller reaching someone, now im the person who sent the gift and they feel good and surprised.

"Easy-to-use gifting platform with deep capabilities"

What do you like best about Reachdesk? I love that Reachdesk is integrated with our other platforms, it's easy to use, and there are tons of options for reps to get creative with sending gifts to prospects. We use it in a variety of ways such as sending lunch before a demo to make it a 'lunch and learn', sending 'thank you' gifts after demos, and staying top of mind with important prospects with a bottle of tequila or whiskey. It's also very easy for prospects to receive the gifts securely. ...

"Easy-to-use gifting platform with deep capabilities"

What do you like best about Reachdesk? I love that Reachdesk is integrated with our other platforms, it's easy to use, and there are tons of options for reps to get creative with sending gifts to prospects. We use it in a variety of ways such as sending lunch before a demo to make it a 'lunch and learn', sending 'thank you' gifts after demos, and staying top of mind with important prospects with a bottle of tequila or whiskey. It's also very easy for prospects to receive the gifts securely. ...

"Great tool for surprising and delighting contacts"

What do you like best about Reachdesk? Reachdesk has a great range of products, hampers, and gift cards to send to contacts. The campaigns are easy to build and send, meaning that everyone can use the tool effectively. I appreciate that Reachdesk has designed a tool to work with multiple use cases. Both our Sales team and Customer Success team use Reachdesk almost every day. As a Customer Success team, we aim to surprise and delight our portfolio and build valuable relationships. Reachdesk ...

"Love the boost in engagement & ease of gifting"

What do you like best about Reachdesk? We love how easy Reachdesk makes offering gift card vouchers to prospects and sending gifts to customers to show our appreciation. What do you dislike about Reachdesk? I wish their marketplace displayed more complete product descriptions and the vouchers showed minimum required amounts for every vendor. Recommendations to others considering Reachdesk: Reachdesk is great to validate addresses, track direct mail shipments, increase meeting engagements, ...

"Account Executive"

What do you like best about Reachdesk? Simplicity to send gifts to prospects and clients. Large variety of gifts. Yes What do you dislike about Reachdesk? Delivery time could be faster but it's not slow at all. What problems is Reachdesk solving and how is that benefiting you? This separates myself from other sales people.

"Fast Customer Service + Innovative Campaigns = Happy Customer Experience"

What do you like best about Reachdesk? Being a new customer and new to the direct mailing space in general, I needed some guidance and hand-holding during the speedy process of needing gifts for an upcoming virtual event my company was throwing. I was lucky to be paired with Michelle Ahn and Matthew Greenberg. Michelle is a pleasure to work with since day one. I completely trust her suggestions, creativity and greatly apperciate her quick responses on updates. Matt equally has fast answers ...