Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Rally good"

What do you like best about Reachdesk? The UX is amazing as it lets me take advantage of all the features What do you dislike about Reachdesk? The customer support could be a little better. It takes quite a while to get an answer What problems is Reachdesk solving and how is that benefiting you? Getting more return on my meetings when sending gifts

"Reachdesk took the pain out of direct mail"

What do you like best about Reachdesk? Ease of use--I've used a handful of direct mail platforms and many lack real-time tracking, are overly complex, and in the end do not function in the ways I need a direct mail platform to meet my needs. At any point in time I and my BDRs can look at sends and redemptions and get a snap shot as to what is going on, and we can launch campaigns quicker than I have ever been able to with other platforms. What do you dislike about Reachdesk? So far, ...

"Great way to solidify meetings & Make prospects show up!"

What do you like best about Reachdesk? Interface is amazing, super easy to integrate into my workflow in Outreach What do you dislike about Reachdesk? It may be admin privileges, but I would like to be able to pick and choose my own gifts based on the budget given to me every month. What problems is Reachdesk solving and how is that benefiting you? No Shows Better and warmer prospects Higher engagement across the board

"Stand out throughout the noise"

What do you like best about Reachdesk? - Easy to use - Actually makes a big difference in 1) building new relationships and 2) fostering relationships What do you dislike about Reachdesk? Customer support is good, but not great. Could be more proactive. Recommendations to others considering Reachdesk: Can help you stand out from the crowd if you use it well What problems is Reachdesk solving and how is that benefiting you? - Relationship building - Standing out from the crowd

"Reachdesk review"

What do you like best about Reachdesk? How easy it is to send cards to connect with potential customers What do you dislike about Reachdesk? In the beginning, I had to move from one app to another but now is easier What problems is Reachdesk solving and how is that benefiting you? my percentage of no shows to the demos I booked is being dressed

"Perfect gifting platform"

What do you like best about Reachdesk? Ease of access for the prospect to reclaim gift What do you dislike about Reachdesk? Needs outreach integration or SFDC dashboard visibility What problems is Reachdesk solving and how is that benefiting you? To standout more with your prospects through email

"Different style Direct Mail"

What do you like best about Reachdesk? Reachdesk has some good items we can send to customers and prospects like cupcakes, brownies , bottles of wine, with an ok level of personalisation. We can also add our own merchandising items to their inventory. What do you dislike about Reachdesk? It can get very expensive to send a large number of gifts as their marketplace items are quite overpriced. Not all items can be personalised and our support level used to be better. What problems is ...

"Great way to engage customers"

What do you like best about Reachdesk? I think customers appreciate you taking their time seriously by sending them a giftcard. It definitely helps us stay on top of their mind. What do you dislike about Reachdesk? The platform is not so user-friendly. I have to do everything manually. What problems is Reachdesk solving and how is that benefiting you? I have noticed it encourages customers to attend demos more.

"Great way to engage customers"

What do you like best about Reachdesk? I think customers appreciate you taking their time seriously by sending them a giftcard. It definitely helps us stay on top of their mind. What do you dislike about Reachdesk? The platform is not so user-friendly. I have to do everything manually. What problems is Reachdesk solving and how is that benefiting you? I have noticed it encourages customers to attend demos more.

"A way to stay relevant in the digital age"

What do you like best about Reachdesk? Reachdesk has an incredible selection of gifts to send to your clients and prospects. There are hundreds of high-quality options to choose from in countless countries. So, wherever your using the platform, you have a great selection to find the right fit. What do you dislike about Reachdesk? I still believe there may be more the platform can do on its side to resolve the natural suspicions the receiver of a gift offer may have. I believe incorporating ...