Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Robust gifting platform with great service"

What do you like best about Reachdesk? The options in Reachdesk are great and satisfy all gifting occasions. CSMs and the support team are great. Always willing to jump on something if there is a problem and takes feedback well. Often will lead to new feature requests that quickly become part of the platform. What do you dislike about Reachdesk? Prices for gifts and shipping costs seem expensive. Sometimes new features need to be tweaked after launching, once they hear user feedback from ...

"Great product- Simple to use"

What do you like best about Reachdesk? I like that I can quickly generate a gift for my prospects. I appreciate the product's simplicity and what value it brings to my network. I am not sure how it compares to its competitors, but I wouldn't even look elsewhere. What do you dislike about Reachdesk? The only thing I disliked recently there was some sort of glitch. When I tried to generate a code, I was being charged for it but no code came. Support was quick to rectify the ...

"Great service!"

What do you like best about Reachdesk? The options and the communication between the reps and us always constant What do you dislike about Reachdesk? sometimes delivery is not accurate or no tracking Recommendations to others considering Reachdesk: just to include tracking What problems is Reachdesk solving and how is that benefiting you? It's nice to have options to send to prospective clients. Great selection of items

"Great service!"

What do you like best about Reachdesk? The options and the communication between the reps and us always constant What do you dislike about Reachdesk? sometimes delivery is not accurate or no tracking Recommendations to others considering Reachdesk: just to include tracking What problems is Reachdesk solving and how is that benefiting you? It's nice to have options to send to prospective clients. Great selection of items

"I love Reachdesk. It's perfect for streamlining the process of sending personalized gifts."

What do you like best about Reachdesk? How easy it is to use, and the system's integrations with my other outbound software. What do you dislike about Reachdesk? Sometimes the tracking can get wonky (doesn't update properly, not shown at all, etc.) What problems is Reachdesk solving and how is that benefiting you? Spending too much time on personalized gifts to prospects. The benefit is that I can do that at scale and save time while doing so.

"Great for reaching prospects over the holiday!"

What do you like best about Reachdesk? The upsides of using reach desk are giving prospects the connection they need to build rapport. I have been able to have some great conversations after sending . What do you dislike about Reachdesk? I think there could be more connectivity done on the receiver end. When I send, it would be excellent for further engagement on the receivers end. An in depth survey, or a gift to return paid for by our end. What problems is Reachdesk solving and how is ...

"Rally good"

What do you like best about Reachdesk? The UX is amazing as it lets me take advantage of all the features What do you dislike about Reachdesk? The customer support could be a little better. It takes quite a while to get an answer What problems is Reachdesk solving and how is that benefiting you? Getting more return on my meetings when sending gifts

"Great way to solidify meetings & Make prospects show up!"

What do you like best about Reachdesk? Interface is amazing, super easy to integrate into my workflow in Outreach What do you dislike about Reachdesk? It may be admin privileges, but I would like to be able to pick and choose my own gifts based on the budget given to me every month. What problems is Reachdesk solving and how is that benefiting you? No Shows Better and warmer prospects Higher engagement across the board

"Stand out throughout the noise"

What do you like best about Reachdesk? - Easy to use - Actually makes a big difference in 1) building new relationships and 2) fostering relationships What do you dislike about Reachdesk? Customer support is good, but not great. Could be more proactive. Recommendations to others considering Reachdesk: Can help you stand out from the crowd if you use it well What problems is Reachdesk solving and how is that benefiting you? - Relationship building - Standing out from the crowd

"Reachdesk took the pain out of direct mail"

What do you like best about Reachdesk? Ease of use--I've used a handful of direct mail platforms and many lack real-time tracking, are overly complex, and in the end do not function in the ways I need a direct mail platform to meet my needs. At any point in time I and my BDRs can look at sends and redemptions and get a snap shot as to what is going on, and we can launch campaigns quicker than I have ever been able to with other platforms. What do you dislike about Reachdesk? So far, ...