Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Helpful and supportive in finding a solution"

What do you like best about Reachdesk? Getting tips and directions on where to find guides. My question was unusual and the agent was able to find the answer to the question - Impressed. What do you dislike about Reachdesk? I haven't found anything as yet as I'm a new user. What problems is Reachdesk solving and how is that benefiting you? IS really easy to set up and send a gift once you know how.

"It's a great help to create partnership with customers"

What do you like best about Reachdesk? Easy to use and high quality, customers love it What do you dislike about Reachdesk? Nothing that I've noticed. All good so far What problems is Reachdesk solving and how is that benefiting you? Connecting with customers

"ReachDesk has been an amazing tool!"

What do you like best about Reachdesk? I like the convenience of being able to quickly send my prospects gift cards on the fly, rather than waiting for my marketing team to manually send, which was taking 2-3 weeks!!! Prospects are happier, so I'm happier!! What do you dislike about Reachdesk? There is honestly nothing I have to negatively say about this platform. It has been a wonderful experience. I recommend others taking a look into it! What problems is Reachdesk solving and how is that ...

"I've had nothing but great experience with the system!"

What do you like best about Reachdesk? The platform is very user-friendly! It also saves me so much time during my day! I used to send new hire packages manually. For a growing company, this was taking up to 2 hours of my day - roughly 6 hours a week to manage. What do you dislike about Reachdesk? I have not found anything just yet! I have been using the system for about a month now. Recommendations to others considering Reachdesk: NA What problems is Reachdesk solving and how is that ...

"Reachdesk is great!"

What do you like best about Reachdesk? Reachdesk helps us manage campaigns automatically - we use it for so many different projects. The team is so hardworking and they reply so quickly - it's amazing. What do you dislike about Reachdesk? Sometimes I have gifts that could fall under many departments and I have to manually send them. What problems is Reachdesk solving and how is that benefiting you? Bandwidth for sure. We have so much going on and reachdesk helps us create thoughtful gifts - ...

"Amazing Service with lots of success"

What do you like best about Reachdesk? Shows prospects how important they are to us. What do you dislike about Reachdesk? Sometimes platform could be a little bit slow, but not enough to interfere with my work. Recommendations to others considering Reachdesk: It is worth a try What problems is Reachdesk solving and how is that benefiting you? Customers know they are not just a number to us.

"Love its UX"

What do you like best about Reachdesk? its easy to use with the chrome extension and gets me into to doors I cant w/ just cold calls & emails What do you dislike about Reachdesk? No negative expierence so far. Its been great. Recommendations to others considering Reachdesk: Use it for those tough accounts with good gatekeepers. What problems is Reachdesk solving and how is that benefiting you? when people dont answer the phone they will when you send them a uniqe branded gift

"Helping me provide customers with a happy surprise!"

What do you like best about Reachdesk? The easy interface and the chrome extension. I'm able to quickly send and manage outgoing gift cards to prospects and can even see if they've claimed the offer! What do you dislike about Reachdesk? Within my specific organization, I'm not sure if this is for all of ReachDesk, but I'd like the opportunity to maybe choose more wide-ranging gift cards for prospects (i.e. a movie theater, or maybe an iTunes card if I know a little more information on their ...

"Reachdesk is top tier"

What do you like best about Reachdesk? The platform is easy to use and integrates with our CRM. The marketplace shows you what you're setting up with creating campaigns. And the support we've received has been amazing. What do you dislike about Reachdesk? Nothing specific so far! Looking forward to the wallets roll out. No complaints! What problems is Reachdesk solving and how is that benefiting you? A sending platform to drive pipeline and streamline employee and customer sends!

"Very Easy to use. Very intuitive interface"

What do you like best about Reachdesk? Very easy to navigate the interface. As a first time user, I never felt lost. What do you dislike about Reachdesk? There was no easy way to bulk add recipients. What problems is Reachdesk solving and how is that benefiting you? Reaching out to new clients.