Reachdesk Reviews in April 2025: User Ratings, Pros & Cons

"Helpful, creative and timely"

What do you like best about Reachdesk? The team at RD are helpful. I really like the hand written notes that got placed in the parcels. What do you dislike about Reachdesk? Sometimes there needs to be a less exspensive option. Recommendations to others considering Reachdesk: By making your seasonal gifts available earlier What problems is Reachdesk solving and how is that benefiting you? They can react quickly and support field marketing activities. Quick to market

"Reachdesk is great for a hybrid working team"

What do you like best about Reachdesk? It is amazing to have an organization who can individually package and send merch kits What do you dislike about Reachdesk? It is difficult to send global shipments or things internationally What problems is Reachdesk solving and how is that benefiting you? It is solving being able to send out personalized kits to employees, coworkers, and candidates

"Reachdesk review"

What do you like best about Reachdesk? Being able to send gifts to people in different countries easily through the Hubspot integration. What do you dislike about Reachdesk? It can be a bit difficult to create campaigns and ensure that they're set up in the right currency and for the right countries. What problems is Reachdesk solving and how is that benefiting you? It's helping us break through the noise and improve the buying experience for our customers

"Great ABM and giveaway management partner"

What do you like best about Reachdesk? Reachdesk is a great partner for us in Europe. We use them to support our ABM strategy, and have personalised gifting touchpoints with prospects and customers. Compared to other vendors, they have mush more options for gifting in Europe, and that's what we love the most about them. We also use them to store our giveaways and ship them whenever we need it. Support wise, they have a super responsive and supportive CSM team, always ready to help. What do ...

"Easy to gift prospects and clients!"

What do you like best about Reachdesk? It's super easy to get started and send quick campaigns but I love that we can get more creative and work with Reachdesk to come up with some high impact gifting. We always have great support and there's some brilliant options for us to send across EMEA. What do you dislike about Reachdesk? Sometimes I get a little lost in the interface but on the whole, it's easy to use. What problems is Reachdesk solving and how is that benefiting you? It's making it ...

"Great Service - Great Application"

What do you like best about Reachdesk? The tool itself is easy to use and gets great results. It looks great and the options available are just fantastic. The service that Emma and team have given is second to none, id have all of them working for me if I could! :) What do you dislike about Reachdesk? Nothing, everything works just great, well done! What problems is Reachdesk solving and how is that benefiting you? Lead generation and giving us a fresh way into a business that not everyone ...

"Head of Enterprise Marketing"

What do you like best about Reachdesk? Reachdesk has allowed us to scale our customer journey gifting program across prospects, customers and partners. Their team has been essential in providing guidance and industry best practices. We look forward to continuing our partnership with them. What do you dislike about Reachdesk? Each vendor within their marketplace has a different customer experience so testing is key What problems is Reachdesk solving and how is that benefiting you? One ...

"Great customer service"

What do you like best about Reachdesk? Impressed with the customer service. Far and away better than the competition. I was having an issue with inventory items and wasn't going to be able to deliver my gift to the customer in time. The online chat team helped me by independently creating a new campaign and providing options for on-demand branded merchandise in my budget range. They even worked expedited my request. All the while... I was on calls and meetings and getting things done while ...

"Great Product for Corporate Gifting"

What do you like best about Reachdesk? This tool has been easy to use to send thank you gifts after meetings What do you dislike about Reachdesk? Nothing that I can think of. The product is great What problems is Reachdesk solving and how is that benefiting you? Reachdesk has been a great way to send corporate gifts for meeting requests and followups seamlessly within my workflows

"Love love love the Reachdesk platform!"

What do you like best about Reachdesk? We desperately needed a platform like Reachdesk in Europe for years and the team/product at Reachdesk delivered big time. - Great usability - The support team from Reachdesk is amazing; the sales team also kindly reached out and showed us a ton of exciting ways to introduce direct mail as part of our sales/marketing campaigns - So many applications and interesting selection of packages - it stimulated both of our sales & marketing team to get super ...