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7.9

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Re:amaze - Live Chat Software

Re:amaze Reviews in April 2025: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

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Showing 51-60 out of 157

CL

Chad L

10/06/20

5 out of 5

"Re:amaze has helped us connect with and resolve issues for our customers."

What do you like best about Re:amaze? Re:amaze support has been great while we were first setting it up and integrating it to Big Commerce. What do you dislike about Re:amaze?

AU

Anonymous User

10/06/20

5 out of 5

"Great resource for our business"

What do you like best about Re:amaze? Re:amaze has increase productivity and has allowed us to help more customers at a faster rate with the same amount of staff. We also enjoy the reporting that allows us to be able to focus in on areas that will help the business overall.

RH

Robbie H

10/06/20

4.5 out of 5

"Great program for multiple email addresses"

What do you like best about Re:amaze? The ability to assign emails to team members, ability to merge emails when customers sent multiple emails regarding the same subject.

AU

Anonymous User

10/06/20

4.5 out of 5

"Re:amaze is a one-stop shop for managing customer engagement!"

What do you like best about Re:amaze? I like the Shopify integration, it's very useful for e-commerce sites to track customer sales and purchases. I also love the "remind" button for emails.

AM

A. M

09/18/20

5 out of 5

"A company that deserves its name -- Reamaze amazes time & time again!"

What do you like best about Re:amaze? We are using Reamaze now for 5 years and despite myself having worked with multiple service solutions during the last 20 years of building Internet businesses, Reamaze is truly in a class of its own. For one, their customer service solution works smoothly and scaling our service team to now over 30 people has been easy with Reamaze. However, even more importantly, Reamaze has really been a partner throughout the last 5 years, taking our feedback not ...

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AM

A. M

09/18/20

5 out of 5

"A company that deserves its name -- Reamaze amazes time & time again!"

What do you like best about Re:amaze? We are using Reamaze now for 5 years and despite myself having worked with multiple service solutions during the last 20 years of building Internet businesses, Reamaze is truly in a class of its own. For one, their customer service solution works smoothly and scaling our service team to now over 30 people has been easy with Reamaze. However, even more importantly, Reamaze has really been a partner throughout the last 5 years, taking our feedback not ...

Read more

EL

Enrique L

09/06/20

5 out of 5

"I love Reamaze ! The best customer service platform for an ecommerce"

What do you like best about Re:amaze? Best platform for customer service of an ecommerce. Very good support and resolution !

EL

Enrique L

09/06/20

5 out of 5

"I love Reamaze ! The best customer service platform for an ecommerce"

What do you like best about Re:amaze? Best platform for customer service of an ecommerce. Very good support and resolution !

JK

Jørgen Krogh Larsen

08/07/20

1 out of 5

Fraud and scam

Fraud and scam

D

Dominic

06/14/20

4 out of 5

Handles a few channels in one dependable dashboard

PROS: It lets us use and handle different communication channels in one platform. Then, we can display similar persona throughout all of such channels too. Meaning, it helps our brand appear organize for audience and customers.