Rackspace CDN Reviews in April 2025: User Ratings, Pros & Cons

Awful, absolutely awful excuse for a company.

The timeline of reviews here is an accurate representation of the company. A few years ago (granted when they wanted our money and to migrate to them) they were fantastic. My......look at them now. They are a shadow of their former selves. Incredibly long wait times on tickets, awful customer service, zero consistency, astronomical prices. Meetings...so many meetings..... meetings to discuss what was discussed in a previous meeting because no one talks to each other....yet we're the people ...

Rackspace is a wonderful organization…

Rackspace is a wonderful organization and this organization is employee friendly and keep a believe and faith on Rackers. I love the organization and leaders dedication towards work and strategy.

My Opinion: Rackspace Has a Toxic Culture

My experience with Rackspace is the absolutely worst web host in my 10 years of publishing. First of all, my firm was looking for a solid solution and were willing to pay more for such solution. They offer a "Fanatical Support Agreement" that spells out some very high service standards. I paid more for these service standards because it was what I was looking for. I noticed during our on-boarding , they were constantly violating the Fanatical Support Agreement and not only violating it, but ...

Rackspace virtual server bandwidth spike scams

This company offers impressive services but be very cautions about getting a virtual server. They offer me a windows server with an estimate of $127 per month. For the first 2 month everything was ok but suddenly a bill came in for $1600 and 1400. They bill stated that bandwidth spikes.After getting a consultant to review this situation, I learned that the Rackspace defaults all ports open and sure enough a DDS attack conveniently for Rackspace ran-up my bandwidth resources. The account ...

Rackspace is a money extorting business…

Rackspace is a money extorting business with Zero to Negative customer service. We signed up for a server with firewall etc with Rackspace for our critical websites. Our Account manager was John.Rackspace charged my credit cards with un-authorized amounts of $7874.48. Our monthly cost as per the contract was $751 including the Firewall etc. We contacted our Account manager John and he promised to get the un-authorized amount refunded back immediately. Several calls and emails were exchanged ...

Rackspace is a money extorting business…

Rackspace is a money extorting business with Zero to Negative customer service. We signed up for a server with firewall etc with Rackspace for our critical websites. Our Account manager was John.Rackspace charged my credit cards with un-authorized amounts of $7874.48. Our monthly cost as per the contract was $751 including the Firewall etc. We contacted our Account manager John and he promised to get the un-authorized amount refunded back immediately. Several calls and emails were exchanged ...

Rackspace Content Delivery Network Ease of Use

What do you like best? We're constantly sharing information created by ourselves and others, Rackspace CDN enables us to do it easily and worry free. What do you dislike? I think the user interface could use an overhaul, a lot of it looks like I'm still using an old version of Windows. Recommendations to others considering the product: If you're looking for an easy to use software that gets the job done effectively, this software is for you. What problems are you solving with ...

Horrible experience closing an account

Horrible experience closing an account, see what they say when you request a cancellation and be aware of their bad practice:"I'm sad to hear you are leaving Rackspace especially after years of our business partnership. I must inform you now that Rackspace does require a 90 day written notice for cancellation as stated in the Global Service Agreement (GSA"

Easy to use, but some headaches involved

What do you like best? Easy to use interface that allows you to view all your containers and files as well as grab links for the files you want. What do you dislike? There is no way to move or rename a container. This is very annoying because I may need to rename a container to a different names after it has already been created. I also wish they had an application that my employees could use to browse the CDN and upload files from their desktop. Recommendations to others ...

Easy to use, but some headaches involved

What do you like best? Easy to use interface that allows you to view all your containers and files as well as grab links for the files you want. What do you dislike? There is no way to move or rename a container. This is very annoying because I may need to rename a container to a different names after it has already been created. I also wish they had an application that my employees could use to browse the CDN and upload files from their desktop. Recommendations to others considering ...