9.8
Spot Score
Effortless accounting, smarter business decisions
Add to compare
Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 81-90 out of 8345
SR
Shadiqur Rahman
05/16/24
Very well explained
Date of experience: May 16, 2024
MC
Me Conlon
05/16/24
Joss was brilliant
Joss was brilliant, so patient, and knowledgeable. She fixed an issue that had been ongoing for 3 years. I am very grateful. She was excellent
A
Anne
05/16/24
Been with QB for a week
Been with QB for a week. No question is ever treated as stupid. They laugh with you and always polite, and sooooo helpful. Client service is superb, and never had to wait more than 4 minutes. it was mind blowing for me to move from Sage to QB after 30+ years of only using Sage. The team have made it all so easy for me.
T
Tat
05/16/24
Unlinking bank account
Enrico knew exactly what to do and was very cheerful the whole time.
IA
Imogen Atkinson
05/16/24
John was helpful and responded in good…
John was helpful and responded in good time. Very police and patient, thank you!
MC
Mark Clarke
05/15/24
Brilliant service
Brilliant service. Saved my bacon today.
CC
Cos Christou
05/15/24
Great to speak to a human being.
Great to speak to a human being. Web assistant is a pain
MW
Margaret Walker
05/15/24
Quickbooks Quickbooks Customer Support is always a pleasure to deal withCustomer Support is always a…
Quickbooks Customer Support is always a pleasure to deal with. Calls answered quickly and the support Staff are always with a friendly but professional.
C
ChrisY
05/15/24
Excellent service
Dawn went above and beyond to help me out when facing the difficult period of having to close down a family business due to ill-health of one of the directors. Thank you so much Dawn, you are a star!
W
Wendy
05/15/24
QB Support
Quick response, good information and friendly staff member (Rorie)
