9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 61-70 out of 8345
SF
Sharina Feetham
05/21/24
Easy Payroll Tutorial
Great tutorial experience.
LM
Louisa M
05/20/24
Always available to help
Staff are friendly and helpful and I'm never made to feel like there is a silly question. I find the helpline useful.
M
Martin
05/20/24
Exceptional service and exceptional…
Exceptional service and exceptional knowledge from Lyndsey, with friendly, practical advice which helps enormously in building confidence in what is a new accounts system for me. Fantastic!
EM
Ellie Mae
05/20/24
Phoebe was amazing and showed me all…
Phoebe was amazing and showed me all the features in our Phone call
G
GEORGE
05/20/24
Excellent Services…
I was assisted by Joanne for my payroll issues. She is an excellent expert who assisted me step by step, took time to explain the rationale for each step, and her knowledge in tax return and accounting was extensive. I wish she could be my bookkeeper.
L
Liang
05/20/24
I've just online chatted with Marco who…
I've just online chatted with Marco who is nice and efficiently answered my question and sorted out the problem promptly. thank you.
DW
Denise Warner
05/20/24
Query
Requested call back and got one straight away. Friendly and helpful service.
C
Customer
05/20/24
Was able to speak to a real human
Was able to speak to a real human Very short waiting time Resolved the problem with one call
MK
Marta Kalemba
05/20/24
Problem resolved
Problem resolved, thank you very much to Ross Davision for step-by-step guidance.
J
Jan
05/20/24
Quickbooks payroll help.
Joanne from Quickbooks was extremely helpful. She helped me with Payroll. Gave me lots of advice that I wish I had known sooner. Thanks Joanne you are a star.
